Just back from a holiday in New Zealand where I insisted on the basic rar rental insurance policy with SNAP Rentals. This was backed up by my Bettersafe Excess Policy. Two mishaps while away. S... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
After comparisons on MoneyMaxim & reading (good) reviews I took the link which gave a useful discount. Application straightforward. Reviews of others past claims gave 5/5 & price is competitive. Meets... See more
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very reasonable and easy to compare and buy thro' Money maxim. I have already had this policy Jan 25 when our hire car was broken into in Barcelona by breaking the rear quarterlight window. The matter... See more
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Renewed my policy today. This year, I unfortunately had to make a claim when our hire car was damaged whilst parked. I took photos, reported to the local police and got their report. I paid the car h... See more
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Company details
Written by the company
Bettersafe.com is an insurance broker that specialises in selling excess products like car hire excess insurance, private car excess insurance, home excess insurance, travel insurance, income protection insurance, commercial vehicle excess insurance and gap insurance.
Contact info
Unit 2, Building A, Marvan Court, 1 Waldegrave Road, TW11 8LZ, Teddington, United Kingdom
- +44 (0) 20 3740 4431
- enquiries@bettersafe.com
- bettersafe.com
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was a smooth seamless process,no…
It was a smooth seamless process,no problems and an excellent rate.
I would recommend your company to anyone.
January 22, 2026
Reply from Bettersafe.com
Hello Brian, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Good product
Nice people. Good product. Well priced vs car hire excess bought from the hire car company directly.
January 16, 2026
Reply from Bettersafe.com
Hello Mark, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Quick and easy a reasonable price did mine online so easy
Did my policy online very quick and easy
January 13, 2026
Reply from Bettersafe.com
Hello Christopher, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Good Claims Experience
Just back from a holiday in New Zealand where I insisted on the basic rar rental insurance policy with SNAP Rentals. This was backed up by my Bettersafe Excess Policy.
Two mishaps while away. Someone opened their car door into mine making a dent. Then the windscreen cracked for no apparent reason. Including foreign currency charges SNAP charged me £706 which Bettersafe are repaying me in full.
The annual worldwide policy cost less than £100 whereas excess insurance with SNAP would have cost a premium rate £14.56 per day the equivalent of £5314 per annum.
Bettersafe offer a way of avoiding such ridiculous costs.
January 9, 2026
Unprompted review
Reply from Bettersafe.com
Hello David, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Very good purchase experience.
Can only comment about the purchase experience; which was very good, helpful and friendly. The queries I had about commencement timings, SLI coverage for a coming Car Hire in the US and auto-renewal, were efficiently dealt with.
January 8, 2026
Reply from Bettersafe.com
Hello Mr Dawson, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
2nd time I have used BETTERSAFE
2nd time I have used BETTERSAFE. Had no problems first time. Easy to use web site.
January 8, 2026
Reply from Bettersafe.com
Hello Maria, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Really easy to set up policy
Really easy to set up policy. Claim 2 years ago was very speedily settled.
January 8, 2026
Reply from Bettersafe.com
Hello Ronald, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello Johnathan, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello John, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Good value for money
Products on offer were good value for money compared with the rates at the hirer. Coverage was as better than the lowest insurance product offered by the hirer.
October 26, 2025
Reply from Bettersafe.com
Hello, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
very responsive company
very responsive company - and very helpful staff - i have claimed once and was very straightforward -
December 29, 2025
Reply from Bettersafe.com
Hello David, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Easy arranging on line but out of hours
Easy arranging on line but disappointed there was a call handler only today Unable to give any info o product Though it is Sunday after the Xmas hols
December 28, 2025
Reply from Bettersafe.com
Hello Sue, Thank you for response. We're sorry to hear you were unable to get the information you required regarding our products. We have tried to contact you via phone but were unable to reach you. If you still require our assistance, please do not hesitate to get back in touch.
Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Easy to use site and easy to obtain Car…
Easy to use site and easy to obtain Car Hire Excess Insurance.
December 23, 2025
Reply from Bettersafe.com
Hello Joy, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello Alun, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Reply from Bettersafe.com
Hello Adrian, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Easy to follow instructions
Easy to follow instructions, very efficient and competitive price
December 18, 2025
Reply from Bettersafe.com
Hello Vincent, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Was easy to buy the insurance
Was easy to buy the insurance
Didn't claim though so no idea if the product is any good 🤣🤣🤣
Decent price though
October 31, 2025
Reply from Bettersafe.com
Hello Mike, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Proper cover at a good price
I appreciate the 62 days per rental period within an annual policy as standard, wide amount of cover and good price overall.
December 3, 2025
Reply from Bettersafe.com
Hello Andrew, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Never put a foot wrong!
I have been with them for 4 years now, and they have never put a foot wrong.
December 3, 2025
Reply from Bettersafe.com
Hello John, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
Booking my car hire insurance as every year
I buy my car hire insurance with Bettersafe every year.
price is great, and service even better
December 3, 2025
Reply from Bettersafe.com
Hello Stefano, Thank you for your positive response, we are delighted to know you are happy with our services. Thank you so much for taking your valuable time to provide us with your feedback. Best Wishes, The Bettersafe Team
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