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2.8

Average

TrustScore 3 out of 5

7 reviews

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1-star

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2.8

All reviews

(7)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Unsubscribed Charges and Bad Customer Service

Don’t use your card on this platform if you love yourself. I subscribe for one month on 15th September, 2026 with a charge of $15.19 but debited twice, second higher, without any receipt or reason. I have sent mail severally with no response.

September 15, 2026
Unprompted review
Rated 1 out of 5 stars

"Unresponsive Customer Support & Unauthorized Charges

I subscribed to BetterSpeak for $11.99/month, but I was double charged without my authorization for an additional $24.59. Despite these deductions, my subscription and account services were never activated. I have emailed customer support four times to resolve the issue and adjust or refund the excess charge, but I have received zero response. This is completely unacceptable customer service, and I request an immediate full refund for the unauthorized charges."

October 4, 2026
Unprompted review
Show reviews in all languages. (7 reviews)

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