Situation was kind of overwhelming to me before I began speaking with Giovanny! Once we started proceeding with the process, like we were best friends taking some of the pressure off my shoulders just... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was directed to Better Tax Relief by another company, and it was the wrong referral. Alexander Reymundo was patient and very helpful. I'm 80 years old and retiring, and Alex made an appointment with... See more
Company replied
Better Tax Relief is helping me with my IRS tax situation. I unintentionally made a financial mistake which ended up affecting my taxes. Malaika is the professional assisting me. She has been so helpf... See more
Company replied
I recognize that an unexpected problem occurred in house with the loss of Colin. I have nonidea when that occurred. I wish I had heard of this sooner, but such had nothing to do with Malaika Naqv... See more
Company replied
Company details
Written by the company
"We at Better Tax Relief have years of experience and are pleased to have served all over the nation. We have assisted thousands of people, families, and companies in dealing with IRS concerns without losing sleep over the finer points. Whether you owe money to the IRS, have unfiled returns, are under audit, or have other tax problems, we are here to safeguard your interests. Rest assured that we are here to defend you if you feel that matters with the IRS or the State are already difficult."
Contact info
2525 Main St Suite 580, 92614, Irvine, United States
- (866) 309-7718
- info@BetterTaxRelief.com
- bettertaxrelief.com
4.6
Excellent
465 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Frankie was very attentive and patient…
Frankie was very attentive and patient when working with me on my first original call. He was able to reschedule with me as I was out and about and explained everything in detail answering all questions I had related to my situation. He even allowed a payment plan for the initial fees that gave me breathing room with my budget to allow me to start the process. Very grateful to Frankie for his professionalism and patience. His manager should buy him lunch. Good guy working for you.
March 25, 2025
Unprompted review
Kevin was great! He listened instead of being pushy
Kevin was great. He took his time and listened to me speak. I venter about personal issues related to taxes and he provided feedback which I appreciate. What I liked most about is he wasn't all about the money immediately.
March 21, 2025
Unprompted review
Brayan was so awesome and professional
Brayan was so awesome and professional! Very down to earth and made it affordable for me to get a restart on my tax situation! I’m so grateful and happy to start a new beginning! Thanks Brayan you’re the absolute best!
March 17, 2025
Unprompted review
Franky was a excellent customer service…
Franky was a excellent customer service representative helped me out alot
March 17, 2025
Unprompted review
Thank you Danny Vela!
This was the first year I owed money to the IRS. I was stressed and getting a lot of phone calls from tax relief companies, however, when I received a call from Danny Vela, I decided to take it. Unlike the other calls I've been getting, Danny Vela was very personable and I took an instant liking and trust to him. He was always readily available to answer my questions. Thank you so much!
March 3, 2025
Unprompted review
B Sanchez was extremely helpful he…
B Sanchez was extremely helpful he explain everything clearly so I can understand. I appreciate the help and will recommend better tax relief to my friends and family
March 10, 2025
Unprompted review
Exemplary
The rep that was assisting me was exemplary, he was very helpful, he was very patient, he was distinctive with how he was going to handle my case, as well as the effort made on the part of assisting me through the difficulty of procuring information regarding my case, I have no notes. Excellent job.
March 5, 2025
Unprompted review
Colin
Colin, my Tax representative is truly an asset to your organization. He was kind, considerate, polite and extremely helpful and informative. Employees like him should never go unrecognized! Please do your best to give him an appropriate reward for his customer service and stellar demeanor.
March 5, 2025
Unprompted review
Bryan was very supportive
Bryan was very supportive, I had some concerns but he was able to answer them.
March 4, 2025
Unprompted review
B Sanchez was extremely pleasant
B Sanchez was extremely pleasant, polite and professional as well as empathetic to my situation. He explained everything to me step by step and is willing to work with my financial situation. I thank God I finally got the courage to take the necessary steps I needed to get out of this situation but I am extremely grateful that I have B Sanchez in my corner
March 3, 2025
Unprompted review
What made my experience great was that…
What made my experience great was that Mr Joseph Reyes answered my questions before I even asked him and also made sure that I understood what we're talking about and also made sure that everything is clear thank you Mr Joseph Reyes you made my day this is the first step looking forward for the next thank you my name is Oscar victorino
March 1, 2025
Unprompted review
Karla seems very knowledgeable
Karla seems very knowledgeable, she explained everything to my satisfaction.I am excited to see how this turns out. I will be happy to write another review and when this is complete
February 28, 2025
Unprompted review
5 stars to Carlos Castillo for being a…
5 stars to Carlos Castillo for being a very informative and awesome person. He really understood my issues and concerns . He also was able to relate to what I’m going through financially and did not pressure me to do anything that I was not financially able to do . I’m very happy to have him as my settlement officer. This place is very recommendable
February 27, 2025
Unprompted review
Kevin was the best as far as everything…
Kevin was the best as far as everything and was very very helpful and understanding!!! 5 stars here
February 24, 2025
Unprompted review
Kevin Gnewm was very professional and…
Kevin Gnewm was very professional and curious. Explained things in a easy way to understand. Very easy to understand verbally, and a joy to do business with.
Thanks for having a good employee like Kevin.
New customer
Douglas Barton
February 21, 2025
Unprompted review
Very informative and polite
Very informative and polite! Great service👍🏻
February 21, 2025
Unprompted review
He was very respectful and…
He was very respectful and knowledgeable about this topic and explained to me well about the possibility of my tax situation!
February 19, 2025
Unprompted review
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