Better Than Nine Reviews 466

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, with many noting significant improvements in pain relief and sleep. The customer service is frequently highlighted as outstanding, with staff described as knowledgeable, friendly, and passionate about helping customers achieve their desired outcomes. People appreciate the personalized approach and quick responses to inquiries. The delivery service is also highly rated for its speed, reliability, and secure packaging, often arriving within a day or two of ordering. Reviewers are particularly impressed with the overall experience, from the professional and easy-to-navigate website to the inclusion of extra items and samples with their orders. Many express loyalty, stating they will continue to purchase from this company due to the consistent quality and exceptional service.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing them as top-tier and... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of products and their... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as amazing, outstanding,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quality and efficiency. Customers... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting fast and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had previously purchased a Better Than Nine product at my hair salon. I was running low and found the company website where I was able to purchase more delta 9 product. I was so surprised when my... See more

Rated 5 out of 5 stars

My first experience with purchasing Better Than anime products directly was phenomenal. Daniel was kind, friendly, and knowledgeable about his products. We were able to have a great exchange as I expl... See more

Company replied

Rated 5 out of 5 stars

Daniel provides outstanding customer service. He's very helpful and responds quickly to questions and orders. Better Than Nine products have helped me greatly with my hip pain and the gummies certai... See more


Company details

  1. #2 of 42 best companies in Cannabis store

Written by the company

Better Than Nine develops and manufactures legal, Farm Bill Compliant hemp products. Our products contain legal THC isomers and are consistently dosed so you always know what you're getting. Surprises are fun for birthdays, but surprises are unacceptable with psychoactive hemp products. Better Than Nine offers full spectrum products. We also make products with delta 8, delta 10, THCV, CBD, CBN, CBC, CBG, and CBDV.


Contact info

4.9

Excellent

TrustScore 5 out of 5

466 reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service.

Great customer service, fast shipping - overall just a great experience.

August 11, 2025
Better Than Nine logo

Reply from Better Than Nine

Hi Kylon! Thank you for taking the time to write this awesome review! We're here if you need anything. Take care!

Rated 5 out of 5 stars

Better Than Nine is great

Better Than Nine is great! Their products are the best I've found, and there customer service cannot be beat!

July 9, 2025
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Reply from Better Than Nine

Hey Michael! I hope you're good. I'm glad we figured out that autoship stuff. Thank you for the review and your business.

Rated 5 out of 5 stars

Excellent nugs excellent service they…

Excellent nugs excellent service they know what theyre doing worth every penny A++++

June 30, 2025
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Reply from Better Than Nine

Hey Anthony! Thank you for leaving us an awesome review! If you're running low on the Z, check out the candy runtz, bubblegum gelato, or LCG (in that order) and I think you'll be happy. Take care!

Rated 5 out of 5 stars

Always awesome

Been using this company and product for over a year. Absolutely love all parts of this company! Thank you for making an amazing product that works!

June 18, 2025
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Reply from Better Than Nine

Hi Amanda, I hope that you've been good! Thank you for the review and the compliments. Talk to you soon!

Rated 5 out of 5 stars

unparalleled quality

Absolutely unparalleled quality, and beyond exceptional customer service! 6*!

June 3, 2025
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Reply from Better Than Nine

What's up, James! Thank you for the 6th Star. We're off the charts! Always good to chat with you. Thanks man

Rated 5 out of 5 stars

So much better than you can imagine!

Amazing from top to bottom. Customer service is excellent! Products are always above point. Only thing that could make it better is: if i won the lottery, just so i could get more from BTN

June 6, 2025
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Reply from Better Than Nine

Yo JK! Thank you for the review and being such a fun client! It's always fun to chat with you. You're today order is OTW, sir! Talk to you soon.

Rated 5 out of 5 stars

Don’t think about it, buy it!

My first experience with purchasing Better Than anime products directly was phenomenal. Daniel was kind, friendly, and knowledgeable about his products. We were able to have a great exchange as I explained to him how this product has changed the way I dealt with my anxiety. He answered my questions effortlessly and the icing on the cake was that my product arrived in record time-24 hours after being placed. I will be making more purchases and he’s earned a customer for life!

June 3, 2025
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Reply from Better Than Nine

Hey Cassandra! These kind words and compliments makes my job even more fun than it already is! Thank you for leaving us a review and we're here for you whenever you need us! ~ Daniel

Rated 5 out of 5 stars

Awesome

Fast and good stuff

April 28, 2025
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Reply from Better Than Nine

Hi - Thank you for writing us a great review! I'm glad you are happy with your BTN experience! Daniel

Rated 5 out of 5 stars

A Great Company

BTN is always a pleasure to do business with, an all around great company! They have a topical pain cream I can't live without, as well as other awesome products. I highly recommend them

March 22, 2025
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Reply from Better Than Nine

Hi Donna! It's always good to hear from you. Thanks for being a loyal client! Talk to you soon and enjoy the Spring! Daniel

Rated 5 out of 5 stars

This place is da bomb

This place is da bomb. I purchased the Delta 9 THCa Badder for the second time and is great price and great quality. The owner writes personal little tidbits which is a cute and personal touch. This site has ranked amongst my fav places online to get my glorious THC. I will continue to be a customer here. Only positive experiences I’ve had so far 😃

March 11, 2025
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Reply from Better Than Nine

Hi Carlette, Thank you for the review and the compliments. We're gonna keep doing all the awesome things you like and we're glad to have you as a client! Thank you

Rated 5 out of 5 stars

Great stuff

Great stuff! Taste amazing and makes sleeping a lot easier!

March 8, 2025
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Reply from Better Than Nine

Hi Chad! Thanks for this review and the order. Keep them coming and we'll keep making great products!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, great product and taste.

February 24, 2025
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Reply from Better Than Nine

Hi Minnie, Thanks for taking the time to write a review about us. I'm glad you're happy with everything. We're looking forward to working with you!

Rated 5 out of 5 stars

better than nine is always first class

better than nine is always first class. Excellent quality excellent service love Daniel's reviews on his products A plus excellent

January 14, 2025
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Reply from Better Than Nine

What's up, Karl? Always a pleasure, man! We should have some new boutique later this week. Also, Cap Junky is gonna be back in about 2 weeks. The grower said this batch is 'exceptional.' I'm exceptionally excited to see what he's gonna have.

Rated 5 out of 5 stars

Great customer service

Great customer service. Personalized and attentive. What more do you want?

January 24, 2025
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Reply from Better Than Nine

Hi Andrew, Thanks for the great review, flattering compliments, and being a BTN client! You make our job fun.

Rated 5 out of 5 stars

Great quality & customer service

The products are very good quality and the descriptions are most helpful; shipping was fast and easy. I can highly recommend Better than Nine!

January 9, 2025
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Reply from Better Than Nine

Hi Nancy! Thanks for the wonderful review! We take pride in our customer service, and we believe that if you guys are happy, we will be too. Check out our emails for updates on new products and announcements! Also, please feel free to reach out if you have any questions or need anything!
-BetterThanNine Team

Rated 5 out of 5 stars

The Seller is very personalable and…

The Seller is very personalable and extremely helpful. I was very satisfied with the product. They'll have me as a repeat customer.

January 11, 2025
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Reply from Better Than Nine

Hi Phil! That's the biggest compliment we could receive, and we truly appreciate it. Customers like you keep us going and get us up and moving in the morning. Feel free to reach out anytime if you have any questions or need anything! Thanks again!!
-BetterThanNine Team

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