Better Than Nine Reviews 

481
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness in alleviating pain and improving sleep. Many people highlight the exceptional customer service, describing it as seamless, helpful, and responsive. Reviewers also frequently mention the fast and secure delivery service, often appreciating the added personal touches. The overall service is consistently rated as excellent, with many consumers expressing long-term satisfaction and loyalty.

What people talk about most

Product

People report positive experiences with product, consistently praising its quality, reliability, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products are reliable,... See more

Customer service

Users describe positive interactions with customer service, consistently praising it as "great," "amazing,"... See more

Delivery service

Customers had positive experiences with delivery service, consistently praising the speed and efficiency of... See more

Service

Consumers find service to be positive, with many reviewers consistently highlighting excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you are looking for an shopping experience that leaves you completely satisfied, shop "Better Than Nine" What you will get... Ease of ordering. Quality of product. Price. Speed of Delive... See more

Rated 5 out of 5 stars

I had previously purchased a Better Than Nine product at my hair salon. I was running low and found the company website where I was able to purchase more delta 9 product. I was so surprised when my... See more

Rated 5 out of 5 stars

This company always goes above and beyond in my opinion. If there’s a problem they’ll contact you right away, refund or comp you if something happens. Like honestly I’m so glad to be a part of this li... See more

Rated 5 out of 5 stars

Daniel provides outstanding customer service. He's very helpful and responds quickly to questions and orders. Better Than Nine products have helped me greatly with my hip pain and the gummies certai... See more


Company details

  1. #2 of 42 best companies in Cannabis store

Written by the company

Better Than Nine develops and manufactures legal, Farm Bill Compliant hemp products. Our products contain legal THC isomers and are consistently dosed so you always know what you're getting. Surprises are fun for birthdays, but surprises are unacceptable with psychoactive hemp products. Better Than Nine offers full spectrum products. We also make products with delta 8, delta 10, THCV, CBD, CBN, CBC, CBG, and CBDV.


Contact info

4.9

Excellent

TrustScore 5 out of 5

481 reviews

5-star
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1-star

Asks customers to review

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4.9

All reviews

(481)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality flower, excellent customer service

This place is fantastic, from their wide flower selection to the one-hit descriptions to the handwritten notes that come with every order. Very fast shipping and high quality products!

October 21, 2024
Better Than Nine logo

Reply from Better Than Nine

Hi Emily! Thanks for the awesome review. We're so glad you appreciate us, your review sums up our priorities as a company. Loyal customers like you keep us going and make it all worthwhile. If you like the one-hit reviews, they are also coming to video format soon, so keep an eye out for those! Thanks again, please let us know if you need anything.
-BetterThanNine Team

Rated 5 out of 5 stars

Reviewing my experience with Better…

Reviewing my experience with Better Than Nine. I am new to the whole Hemp Flower online buying experience. I had been buying and smoking Marijuana flower for 40 years off of the street and had absolutely no idea about the 2018 farm bill and the sell of Hemp products across the entire country until 2 months ago. So I started watching channels on YouTube talking about it and I took a little time in getting educated about the whole thing. After that I started my search online to find different companies who sold products that I could have shipped right to my front door 😁. After searching for a while I found a bunch of online stores/shops that sold all kinds of products including flower, which is what I was looking for. Better Than Nine being one of them. I have ordered quit a few flower products on different occasions since then and I am very very pleased with the products and services I received so far. I live right next store in SC so the shipping and receiving of products is really quick. I am a customer for life. Thank you so much for everything!!

September 17, 2024
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Reply from Better Than Nine

Hey Chris! What an awesome review, thank you! We're so happy to have earned your business. Out of so many companies out there, you chose us, and we really appreciate it. Our quality and customer service define us as a company, so hearing something like this really makes our day. Please let us know if there's anything you need. Thanks again!
-BetterThanNine Team

Rated 5 out of 5 stars

Great products available

Great products available. Hand on guide when calling with questions. Very nice/esy to do business with.

October 4, 2024
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Reply from Better Than Nine

Hi Kimberly! Thank you for the thoughtful review! Customer satisfaction and quality products define us as a company, and we're so grateful you chose us. Let us know if you need anything at all.
-BetterThanNine Team

Rated 5 out of 5 stars

Better Than Nine products are the only…

Better Than Nine products are the only ones I trust,

October 17, 2024
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Reply from Better Than Nine

Hi Maria! We're so happy to hear that we've earned your trust where others cannot. We know it's rough out there with other hemp companies. Our amazing customer service combined with our superb quality make us who we are at BetterThanNine. That, and loyal customers like you! Thank you. Let us know if there's anything you need, we're always available.
-BetterThanNine Team

Rated 5 out of 5 stars

Amazing product I bet it's better then…

Amazing product I bet it's better then your plugs stash and cheaper don't miss out on samples and promo codes once you start purchasing as well I don't think I'd pick any other site bc this one does it right

October 17, 2024
Unprompted review
Better Than Nine logo

Reply from Better Than Nine

Oh wow, thanks Craig! We appreciate your awesome review. Keep checking back in our emails, there's always good stuff in there. Thanks for your loyalty, customers like you keep us going and make us who we are at BetterThanNine. Let us know if you need anything!
-BetterThanNine Team

Rated 5 out of 5 stars

The flower is amazing!

The flower is amazing. They are now on my rotation, I've tried 5 and they all have been great! Also the Daniel is great he gets a 5/5 for customer service!

September 19, 2024
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Reply from Better Than Nine

Hi Eddie! That's the ultimate compliment, right there. Thank you so much! Customer service combined with quality product is what makes us who we are at BetterThanNine. Please let us know if you need anything!
-BetterThanNine Team

Rated 5 out of 5 stars

Top Tier

Fresh, Beautiful, and Potent
My go to

September 18, 2024
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Reply from Better Than Nine

Hey, thanks for the feedback! We're glad to hear we're in your rotation! Let us know if you need anything.
-BetterThanNine Team

Rated 5 out of 5 stars

Always quick to deliver!

Always quick to deliver!

August 27, 2024
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Reply from Better Than Nine

Hi Dottie! Thanks for the review. Shipping in Georgia is always fast, and we make sure to process orders on the same day if possible. Please reach out if you need anything!
-BetterThanNine Team

Rated 5 out of 5 stars

Great product great service

Great service and super good product amazing must try

August 21, 2024
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Reply from Better Than Nine

Hi Nicholas! Thanks for the review! Good service and good product are our staples at BetterThanNine. We'll always have your back. Let us know if you need anything.
-BetterThanNine Team

Rated 5 out of 5 stars

Good bud good prices

Good bud good prices. Fast shipping. Can usually prefer today and have in hand the next

September 3, 2024
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Reply from Better Than Nine

Hey Jason! Thanks for the review! Our shipping to anywhere in Georgia is very fast. We take pride in not just our quality, but our customer service and satisfaction. This is what makes us who we are at BetterThanNine. Let us know if there's anything you need or if you have any questions!
-BetterThanNine Team

Rated 5 out of 5 stars

AAA Company Experience

Unmatched customer service, best pricing, and outstanding product quality. There are no downsides

August 28, 2024
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Reply from Better Than Nine

Hey Sean, thanks for the awesome feedback! We take pride in all of those things, even when other hemp companies don't. Let us know if there's anything you need! Thanks again.
-BetterThanNine Team

Rated 5 out of 5 stars
Better Than Nine logo

Reply from Better Than Nine

Hi Bryan! Thanks for the review, we appreciate it! Shipping is always fast in GA, and you can always count on our quality. Please keep an eye out for new emails from us about special coupons, new products, and info about our upcoming reviews and blogs. Also, feel free to reach out if you need anything or have any questions. Thanks again!
-BetterThanNine Team

Rated 5 out of 5 stars
Better Than Nine logo

Reply from Better Than Nine

Hi Janet! Quality service matched to quality products are the reasons why we're different from other hemp companies. The customer's wellbeing is our number one priority! Thanks for the feedback, please let us know if we can help with anything.
-BetterThanNine Team

Rated 5 out of 5 stars

Fire with fast shipping

Fast shipping and fire thca flower!!!

August 20, 2024
Better Than Nine logo

Reply from Better Than Nine

Hey Mike! We're glad you're so pleased! Thanks for the solid feedback. Please keep an eye out for new emails from us about special coupons, new products, and info about our upcoming reviews and blogs. Also, feel free to reach out if you need anything or have any questions. Thanks again!
-BetterThanNine Team

Rated 5 out of 5 stars

Great

Very friendly

August 19, 2024
Better Than Nine logo

Reply from Better Than Nine

Hey Lucas, thanks for the feedback! Please keep an eye out for new emails from us about special coupons, new products, and info about our upcoming reviews and blogs. Also, feel free to reach out if you need anything or have any questions. Thanks again!
-BetterThanNine Team

Rated 5 out of 5 stars
Better Than Nine logo

Reply from Better Than Nine

Hi! Thanks for the review! We pride ourselves in both quality and customer service, especially in comparison to other hemp companies. Feel free to reach out anytime if you need anything.
-BetterThanNine Team

Rated 5 out of 5 stars

Excellent sleep products

Excellent products. I love the ones for sleep! I started with the sleep gummies and then went to the tincture (no carbs). Works great and the order arrives fast! I'm a happy customer and will keep ordering. Sleep isn't easy for everyone.

August 12, 2024
Better Than Nine logo

Reply from Better Than Nine

Hey Jennifer! You're right, sleep isn't easy for everyone, so I'm glad we got it right for you! I love the tincture, no furry teeth at night! Thanks for the thoughtful review. Please reach out if you need anything at all!
-BetterThanNine Team

Rated 5 out of 5 stars

GREAT product! GREAT customer service

I have always gotten what I ordered without delays, issues, or pushbacks. The products are as described on the site and the packaging.
Receiving the products is always on time and the added note is a nice feature to make you feel like someone sees you promoting their product.
Thank you for the GREAT customer service!

August 1, 2024
Better Than Nine logo

Reply from Better Than Nine

Hi Lisa! Thanks for the wonderful review! We take pride in being above-board and exceeding our customers' expectations, unlike many other competitors out there. Customers like you are keep us going, and we really appreciate it. Please let us know if there's anything you need.
-BetterThanNine Team

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