I always seem to enjoy their fair gameplay for few weeks, quick pay out on an odd £100 win here n there, then I won £1600 again fast payout. Then they approached me for a review of their site which I... See more
Company replied
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Review summary
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So this is an online casino like any other - you WILL be robbed blind. Hower, unlike many - their deposit and withdrawal system is easy and fair. The sports betting is quite good too. One terrible fac... See more
Company replied
WHAT HAS HAPPENED TO THE BETTOM ONLINE SITE, TWO DAYS NOW JUST A BLUE BLANK PAGE, BEFORE THIS IT WAS A VERY GOOD SITE, FAIR , AND FAST PAYOUT, HAVING ASKED AI THE COMPANY IS STILL TRADING, AND IT IS S... See more
Company replied
Reading the reviews i wonder if anyone has ever won anything on this site, or have they all slinked away into bed hating themselves and their bad decisions on life? 😆 I only gambled £17 and it went d... See more
Company replied
Company details
About BetTom
Written by the company
BetTom is your brand new destination for online sports betting and casino gaming. We are based in the UK and are fully regulated by the Gambling Commission and are committed to delivering an experience that’s fast, fair and packed with value. We pride ourselves on lightning withdrawals and superb customer service!
We offer Best Odds Guaranteed on all UK & Irish horse racing and greyhound racing (T&Cs Apply). You get 50% back on your first day sportsbook losses up to a £25 free bet welcome offer for new sportsbook customers and 50% back on first day losses up to £50 in casino bonuses. Whether you're into football, racing, slots or live casino, BetTom is designed to deliver a smooth, secure and rewarding experience.
- Licensed & regulated in the UK
- Instant withdrawals
- Best Odds Guaranteed (UK & Irish racing)
- Regular promotions and offers
- Responsive UK-based customer support
We’re here to raise the bar for what you expect from your bookmaker.
Why Pick BetTom Sportsbook & Casino?
Written by the company
- Instant Withdrawals
- BetTom aims to process all withdrawals instantly meaning your winnings will be paid and within your bank lightning fast!
- Welcome Offers
- As a new BetTom customer you can get 50% back on your first day losses as a free bet up to £25 on the Sportsbook or 50% back as bonus slot funds up to £50 on the BetTom Casino.
Best Odds Guaranteed
BOG On All UK & IRE Racing
We offer Best Odds Guaranteed from 10 am every day on all UK & Irish Horse racing and Greyhound Racing.
Contact info
United Kingdom
- bettom.com
3.4
Average
616 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
withdrawel is instant you do get the…
withdrawel is instant you do get the welcome free bets etc all good, but just like other sites they dont like you winning, i used my free bet for a small 20 quid profit then lost 100 on spins so was 80 down but the second day every slot i went on i won all the big basses etc i won roughly 280 pound only 20p spins so now am about 200 in front so now all my bonuses as in bet 10 pound bet builder get 10 pound free bet etc all withdrawn they said reason being they monitor your betting history constantly so hey ho im not gonna bert with them anymore and keep my 200 there loss i would have probably lost it back with interest but not now, a little tip if you play slots you will lose first day constant dead spins its because they dont want people coming on winning then leaving but second day as ive found with lots of sites they let you win a couple of hundred so do that then dont play anymore
April 12, 2026
Unprompted review
Reply from BetTom
Hi Leroy
Thank you for taking the time to share your feedback. We’re pleased to hear you found withdrawals to be quick and that you were able to enjoy some wins during your play.
That said, we’re sorry to hear you feel dissatisfied with how your account has been managed. We want to reassure you that all promotions and bonuses are allocated and withdrawn strictly in line with our terms and conditions. As part of our standard procedures, we also continuously monitor betting activity to ensure fair use of offers and to maintain the integrity of our promotions for all customers.
We understand this may be disappointing, but these measures are applied consistently and are not influenced by short-term results or individual outcomes of gameplay.
We appreciate your feedback and will ensure it is shared with the relevant team for review. If you would like to discuss your account or our bonus terms further, our support team is available at support@bettom.com.
Best Wishes
BetTOM Support
Reply from BetTom
Hi Scott
Thank you for the great feedback! We're really pleased to hear you're enjoying the website and had a positive experience with our customer service team.
We truly appreciate your support, and we’ll be sure to pass your kind comments on to the team. We look forward to continuing to provide you with a great experience.
If you ever need any assistance, feel free to reach out to us at support@bettom.com.
Best Wishes
BetTOM Support
Reply from BetTom
Hi Adam
Thank you for taking the time to share your feedback. We’re sorry to hear that you’re disappointed.
We aim to offer competitive odds across all markets, and pricing is regularly reviewed to remain as competitive as possible. However, odds can vary depending on market conditions, availability, and timing.
We also want to clarify that account activity is managed in line with our terms and conditions, which are applied fairly and consistently across all customers. Any account restrictions are never taken lightly and are based on a range of factors in line with our risk and trading policies.
We appreciate your feedback and will ensure it is shared with the relevant team for review. If you would like us to look into your account in more detail, please contact us at support@bettom.com.
Best Wishes
BetTOM Support
Wow brilliant site
Wow, well done this website. Had a very lucky run today and withdrew my winnings and where in my account super quick 👏👏 fabulous service
April 11, 2026
Reply from BetTom
Hi Lisa
Thank you so much for your kind words! We're delighted to hear you had a great experience and that your withdrawal was processed quickly.
Congratulations on your win as well!
If you ever need any assistance, feel free to reach out to us at support@bettom.com.
Best Wishes
BetTOM Support
Reply from BetTom
Hi Garry
Thank you for taking the time to provide your review.
We’re delighted to hear that our withdrawal process has been smooth for you. A fast and reliable service is always our priority, and it’s great to know we’re delivering on that.
Best Wishes
BetTOM Support
Reply from BetTom
Hi Mike
Thank you for your feedback! We're glad to hear you're enjoying using the site.
We really appreciate your support and hope you continue to have a great experience with us. If you ever need any assistance, feel free to reach out to us at support@bettom.com.
Thanks again!
Best Wishes
BetTOM Support
Fantastic betting site good prices big…
Fantastic betting site good prices big and quick payout recommend highly
April 10, 2026
Reply from BetTom
Hi Kevin
Thank you for the fantastic review! We're really pleased to hear you're enjoying the site, our competitive prices, and our quick payouts.
Your recommendation means a lot to us, and we truly appreciate your support. If you ever need any assistance, feel free to reach out to us at support@bettom.com.
Thanks again and best of luck!
Best Wishes
BetTOM Support
Reply from BetTom
Hi James
Thank you for taking the time to provide your feedback.
We’re sorry to hear about your experience and appreciate you bringing this to our attention.
We take concerns like yours seriously and would like the opportunity to investigate this further. Please contact us at support@bettom.com with more details so we can assist you directly and work toward a resolution.
Best Wishes
BetTOM Support
NUMBER 1 casino..
Best casino I've came across no tweeked games... bonus games pay out when their supposed to ...fast withdrawls ..I would rate them as number 1 casino in UK..
April 1, 2026
Reply from BetTom
Hi Trisha
Thank you so much for taking the time to provide your fantastic feedback!
We're thrilled to hear that you've had such a positive experience with our games and withdrawals.
Providing a fair, reliable, and enjoyable environment for our players is always our top priority, so it’s great to know that’s coming across.
We really appreciate your support and are honoured to be considered your number one casino in the UK.
If there’s ever anything more we can do for you, please don’t hesitate to reach out.
Best Wishes
BetTOM Support
Reply from BetTom
Hi Cornelius
Thank you for taking the time to provide your review.
We’re delighted to hear that you’re happy with our platform.
If there is anything we can do to make your experience even better, please don't hesitate to let us know. We are always more than happy to help.
Best Wishes
BetTOM Support
Excellent Bettom
I made many deposits and withdrawals and Bettom are excellent when it comes to instant withdrawals.The funds are in my bank within seconds.
This is what the punters want and the sporting casino and live casino are very good with many varieties of games and all level of stakes.
Well done Bettom
April 8, 2026
Unprompted review
Reply from BetTom
Hi Jack
Thank you for taking the time to provide your fantastic review!
We're thrilled to hear that you've had a smooth experience with both deposits and our instant withdrawals.
It's also great to know you're enjoying the variety across our sports, casino, and live casino offerings.
We appreciate your support and look forward to continuing to provide a great experience.
Best Wishes
BetTOM Support
Very fast withdrawal and great offering…
Very fast withdrawal and great offering on racing.
April 8, 2026
Reply from BetTom
Hi Gerard
Thank you for your kind feedback!
We're delighted to hear you’re enjoying the fast withdrawals and our racing offerings.
We appreciate your support and look forward to continuing to provide a great experience.
Best Wishes
BetTOM Support
Vile disgusting crooked site
Vile disgusting crooked site, BetTom have closed my account because again I’ve complained about fairness at their site. £160 deposited on 40p stakes not a single bonus again so I complained all of a sudden my accounts closed! Is this legal. What if they knew I was about to get a max win? Can you close an account because someone complained? Just avoid this site it’s absolutely vile. No bonus in hundreds of spins! Is this what uk gambling is all about now? Stay clear of BetTom they are vile crooks and the site is in my opinion manipulated! Deposit after deposit of nothing. YOU HAVE BEEN WARNED
April 8, 2026
Unprompted review
Reply from BetTom
Hi Ben
Thank you for taking the time to share your feedback.
We understand that having your account closed can be frustrating, and we’re sorry for any disappointment this has caused. We also want to be transparent with you: your account was not closed solely because you raised concerns about fairness. It was closed in line with our safer gambling procedures, which are in place to protect our customers and ensure responsible play.
At Bettom, we take our responsibility to promote safer gambling very seriously. This sometimes means making difficult decisions that we know may be unwelcome, but these measures are designed with customer wellbeing at heart.
We genuinely wish you all the best going forward.
Best Wishes
BetTOM Support
Really quick for depositing and…
Really quick for depositing and withdrawing money if you choose faster pay.
No messing about when it comes to paying out.
April 6, 2026
Reply from BetTom
Hi Marc
Thank you for taking the time to provide your great feedback!
We're pleased to hear you're enjoying the speed and ease of deposits and withdrawals with Faster Payments. Providing a smooth and reliable payout experience is very important to us.
If there is anything we can do to make your experience even better, please don't hesitate to let us know. We are always more than happy to help.
Best Wishes
BetTOM Support
Jim was very helpful and solved my…
Jim was very helpful and solved my query instantly very fast withdrawal time 10/10
April 4, 2026
Unprompted review
Reply from BetTom
Hi Chenelle
Thank you for your fantastic feedback!
We’re delighted to hear that Jim was able to help you so quickly and that you enjoyed our fast withdrawal process. Providing a smooth and efficient experience is always our goal, so it’s great to know we hit the mark.
We’ll be sure to pass your kind words on to Jim—he’ll be thrilled to hear them!
We really appreciate you taking the time to share your experience and look forward to continuing to provide you with excellent service.
Best Wishes
BetTOM Support
I don’t remember getting any wins on…
I don’t remember getting any wins on this site the slots are horrendous, I wouldn’t advise joining it I’ve deleted the app
Robbing Cuxxx
April 4, 2026
Unprompted review
Reply from BetTom
Hi Paul
We’re sorry to hear about your experience and understand how frustrating it can be when gameplay doesn’t go as hoped.
All of our games are operated by certified random number generators, which ensures that results are completely fair and random. We take concerns like this very seriously and are committed to transparency and responsible gaming at all times.
If you ever wish to discuss your account or any queries you may have, our support team is available at support@bettom.com
Best Wishes
BetTOM Support
.
Be really carful like other people have…
Be really carful like other people have said they will take you're money and just close account no explanation no refund im getting in touch with eCOGRA today
April 3, 2026
Unprompted review
Reply from BetTom
Hi there
Thank you for your review. We’re sorry to hear about your experience.
Unfortunately, we’ve been unable to locate an account using the details provided. To help us investigate this further and assist you as quickly as possible, could you please contact our support team at support@bettom.com
Our team will be happy to look into this for you and work towards resolving the issue. We appreciate your cooperation and look forward to assisting you.
Best Wishes
BetTOM Support
Fast payouts and games which actually…
Fast payouts and games which actually seem fair.....been on other casinos where RTP is questionable but not here.
April 2, 2026
Reply from BetTom
Hi Mayenda
Thank you for taking the time to provide your review.
We’re delighted to hear that you’ve enjoyed our games and experienced fast payouts. Ensuring fair play and transparency is a top priority for us, so it’s great to know that our efforts are noticed and appreciated.
We really appreciate you taking the time to share your experience and look forward to continuing to provide you with a trustworthy and enjoyable gaming experience.
Best Wishes
BetTOM Support
Your account is currently closed
Your account is currently closed. Please contact Customer Services to discuss this further. Please all close down your accounts asp there ask me hold my passport side off me asked take pictures front and back off my bank card no way how bank fraud starts Nedd close down you deserve 0 star
April 2, 2026
Unprompted review
Reply from BetTom
Hi Paul
We’re sorry to hear about your concerns and understand why this may have felt frustrating.
As a UK-regulated operator, we’re required to carry out identity and security checks from time to time. This can include requesting documents such as proof of identity or payment method verification. These checks are in place to protect our customers, prevent fraud, and ensure a safe and compliant gaming environment.
We want to reassure you that any information requested is handled securely and in line with strict data protection regulations. We would never ask for sensitive details in a way that puts your security at risk.
We appreciate that this process can sometimes feel inconvenient, but it is a standard part of operating within UK regulations.
Thank you for your feedback.
Best Wishes
BetTOM Support
Closed my verified account and won’t explain why
Joined up, everything was fine account was verified deposited and lost a lot of money, eventually withdrew £200 which is nowhere near what I lost btw, I received an email saying after reviewing your account it is now closed and we won’t reopen it nor will we discuss anything about it, “we have the right to close your account and we also have the right to not tell you why” basically. So, idk there’s plenty more sites that’s more trustworthy when it comes to just closing verified accounts for no reason other than withdrawing a lousy £200. But for actual game play there’s loads of good games to choose from, I found it hard to get a bonus on them though, but that’s just gambling. So if you would like to deposit lots of money on your verified account and then make a small withdrawal in comparison to what you’ve deposited and then have your account permanently closed with no explanation and be told your not entitled to be told why? Give bettom a try :)…
Don’t bother replying “we’re sorry you had this experience please email us to help you with this”, you’ve already been more than clear on the email you’s have no intention of telling me why.
April 1, 2026
Unprompted review
Reply from BetTom
Hi Nicole
Thank you for your review. We’re sorry to hear about your experience.
Unfortunately, we’ve been unable to locate an account using the details you have provided. If you would like any further assistance could you please contact our support team at support@bettom.com
Best Wishes
BetTOM Support
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