I always seem to enjoy their fair gameplay for few weeks, quick pay out on an odd £100 win here n there, then I won £1600 again fast payout. Then they approached me for a review of their site which I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
So this is an online casino like any other - you WILL be robbed blind. Hower, unlike many - their deposit and withdrawal system is easy and fair. The sports betting is quite good too. One terrible fac... See more
Company replied
WHAT HAS HAPPENED TO THE BETTOM ONLINE SITE, TWO DAYS NOW JUST A BLUE BLANK PAGE, BEFORE THIS IT WAS A VERY GOOD SITE, FAIR , AND FAST PAYOUT, HAVING ASKED AI THE COMPANY IS STILL TRADING, AND IT IS S... See more
Company replied
Reading the reviews i wonder if anyone has ever won anything on this site, or have they all slinked away into bed hating themselves and their bad decisions on life? 😆 I only gambled £17 and it went d... See more
Company replied
Company details
About BetTom
Written by the company
BetTom is your brand new destination for online sports betting and casino gaming. We are based in the UK and are fully regulated by the Gambling Commission and are committed to delivering an experience that’s fast, fair and packed with value. We pride ourselves on lightning withdrawals and superb customer service!
We offer Best Odds Guaranteed on all UK & Irish horse racing and greyhound racing (T&Cs Apply). You get 50% back on your first day sportsbook losses up to a £25 free bet welcome offer for new sportsbook customers and 50% back on first day losses up to £50 in casino bonuses. Whether you're into football, racing, slots or live casino, BetTom is designed to deliver a smooth, secure and rewarding experience.
- Licensed & regulated in the UK
- Instant withdrawals
- Best Odds Guaranteed (UK & Irish racing)
- Regular promotions and offers
- Responsive UK-based customer support
We’re here to raise the bar for what you expect from your bookmaker.
Why Pick BetTom Sportsbook & Casino?
Written by the company
- Instant Withdrawals
- BetTom aims to process all withdrawals instantly meaning your winnings will be paid and within your bank lightning fast!
- Welcome Offers
- As a new BetTom customer you can get 50% back on your first day losses as a free bet up to £25 on the Sportsbook or 50% back as bonus slot funds up to £50 on the BetTom Casino.
Best Odds Guaranteed
BOG On All UK & IRE Racing
We offer Best Odds Guaranteed from 10 am every day on all UK & Irish Horse racing and Greyhound Racing.
Contact info
United Kingdom
- bettom.com
3.4
Average
616 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BetTom
Hi Mark
Thank you so much, that really means a lot to us!
We're delighted you're enjoying the site and hope your experience continues to be a brilliant one!
As always, if you ever need any assistance, we're here and happy to help.
Best Wishes
BetTOM Support
Reply from BetTom
Hi David
Thank you so much for the kind words!
We're really glad you're enjoying the range of sports and finding our odds competitive, that's exactly what we aim for.
We hope your experience continues to be a positive one, and please don't hesitate to reach out if there's ever anything we can help you with.
Best Wishes
BetTOM Support
Can’t deposit money to get bet on
Can’t deposit money to get bet on? Not the best bookmaker…
May 26, 2026
Reply from BetTom
Hi Richard
Thank you for your feedback and we're sorry to hear you've been experiencing difficulties making a deposit.
We understand how frustrating this can be and we'd really like to get this resolved for you as quickly as possible. There can be a number of reasons why a deposit may not go through, and our support team will be able to investigate this and guide you through a solution.
Please don't hesitate to contact us at support@bettom.com and we will do our best to get this sorted for you promptly.
Best Wishes
BetTOM Support
Reply from BetTom
Hi Mark
Thank you for your lovely review! We're delighted to hear you're enjoying the site and finding value in our offers and promotions.
We're always working to bring our players the best deals possible, so it's great to know this is being appreciated.
Should you require any assistance in the future, please don't hesitate to contact our support team who will be happy to help.
Best Wishes
BetTOM Support
Reply from BetTom
Hi there
Thank you so much for your kind words! We're really pleased to hear you've had a good experience with us.
Should you require any assistance in the future, please don't hesitate to contact our support team who will be happy to help.
Best Wishes
BetTOM Support
Withdrawals are quick and much better…
Withdrawals are quick and much better than most sites.sport good odds
June 2, 2026
Reply from BetTom
Hi Peter
Thank you for the great review!
We're really glad to hear you're enjoying our sports odds and that your withdrawal experience has been a positive one. Fast and hassle-free withdrawals are something we pride ourselves on, so it's brilliant to hear this is making a difference.
If you ever need any assistance in the future, our support team is on hand and happy to help.
Best Wishes
BetTOM Support
Never had an issue withdrawal
Never had an issue withdrawal, plenty of games and decent RTP
June 1, 2026
Reply from BetTom
Hi David
Thank you so much for your kind review! We're really pleased to hear you've had a smooth experience with withdrawals and that you're enjoying the range of games on offer.
We work hard to ensure our players have a fair and enjoyable experience, so it's great to know this is coming through.
If you ever need any assistance in the future, our support team is on hand and happy to help.
Best Wishes
BetTOM Support
Not good
Whenever I search for a game it says error.
Never win on these slots
Won’t be playing on here again
June 1, 2026
Unprompted review
Reply from BetTom
Hi Tina
Thank you for taking the time to leave a review. We're really sorry to hear you've had a frustrating experience with us.
The search error you're experiencing is definitely something we'd like to look into and resolve for you, please reach out to our support team through our Live Chat or by emailing support@bettom.com so we can investigate the issue on your account.
Regarding the slots, all of our games are powered by a certified Random Number Generator (RNG), which ensures every spin is completely random and fair. By nature, casino games are based on chance and outcomes cannot be predicted or influenced, wins and losses are an inherent part of gameplay. We understand this can be disappointing, and we appreciate your honest feedback.
If you ever have any further questions or concerns, our support team is always available to help.
Best Wishes
BetTOM Support
Not enough selection of games
Not enough selection of games, and same old scenario of plenty of wins with bonus money, then fewer wins with real money. Not a level playing field for customers
May 24, 2026
Reply from BetTom
Hi Angela
Thank you for sharing your feedback, we genuinely appreciate it.
We're sorry to hear you feel the experience hasn't been consistent. We want to assure you that we operate with full fairness and transparency, bonus funds and real money play on the same games under the same RTP (return to player) rates, there is no difference in how wins are generated.
That said, variance in gameplay is a natural part of casino mechanics and can sometimes feel uneven. Regarding game selection, we're always working to expand our library and your feedback helps inform that.
Please don't hesitate to reach out to our support team directly if you would like to discuss this further. We are always happy to help.
Best Wishes
BetTOM Support
Honestly save your money
Honestly save your money - RTP on this website absolutely stinks, spins after spin no bonus. They will say “ it’s all random and tested “ load of crap, just don’t waste your time
May 31, 2026
Unprompted review
Reply from BetTom
Hi there
We're sorry to hear you feel this way, and we appreciate you sharing your experience. We understand it can be incredibly frustrating when luck isn't on your side.
To address your concerns directly, our platform is fully licensed and all games are tested and certified by independent regulators. RTP rates and RNG systems are audited regularly, and we have no ability to alter outcomes.
We'd encourage you to contact our team directly so we can review your experience and answer any questions you may have.
support@bettom.com
Best Wishes
BetTOM Support
Reply from BetTom
Hi David
Thank you so much for the kind words! We're really pleased to hear you're enjoying the site, having plenty of markets, quick withdrawals and easy access are all things we work hard to deliver, so it's great to know it's making a difference.
We hope to keep providing you with a great experience.
Best Wishes
BetTOM Support
Reply from BetTom
Hi James
What a lovely review, thank you so much! We'll be sure to pass your kind words on to Jim, he'll be absolutely delighted to hear this. We're proud to have him on the team and glad he could help.
We really appreciate your support and thank you for taking the time to leave your feedback.
Best Wishes
BetTOM Support
Reply from BetTom
Hi Julie
Wow, thank you so much that really means a lot to us!
We're thrilled you're enjoying the site and that our withdrawals are hitting the mark. We'll keep working hard to make sure it stays that way.
We really appreciate your support and thank you for taking the time to leave your feedback.
Best Wishes
BetTOM Support
As a new customer I expect a welcome…
As a new customer I expect a welcome bonus. I joined through linked Web site which offered 50%of first deposit as bonus
Now i have been told I need to place 3 qualifying bets to get bonus no other betting site asks for that much qualifying bets
This is a scam BEWARE
May 29, 2026
Unprompted review
Reply from BetTom
Hi Maqsood
Thank you for your review. We're sorry to hear you've had a frustrating start as a new customer.
To address your concerns. All bonuses on our platform come with terms and conditions, including qualifying bet requirements, which are standard practice across the industry. We understand these may not have been clearly communicated via the affiliate site you joined through, and we apologise for any confusion this has caused.
We'd encourage you to contact our support team directly so we can review your account and ensure everything is handled fairly.
support@bettom.com
Best Wishes
BetTOM Support
Brilliant help
May 30, 2026
Reply from BetTom
Hi there
Thank you for the kind words, we really appreciate you taking the time to leave a review! We're glad we could help and look forward to continuing to provide you with a great experience.
Should you ever need any further assistance, please don't hesitate to get in touch
Best Wishes
BetTOM Support
Reply from BetTom
Hi Sheryl
Thank you for the kind words, we really appreciate it!
We take great pride in offering a good selection of games and it's wonderful to hear you're enjoying them.
Should you ever need any assistance, please don't hesitate to get in touch.
Best Wishes
BetTOM Support
What a fantastic time I had on Bet TOM
What a fantastic time I had on Bet TOM, Joined the site and put 20 on to check out the games... collected 800...money paid back to bank this morning...happy weekend 👍
May 29, 2026
Reply from BetTom
Hi Phillip
Thank you so much for the brilliant review, what a start to your BetTOM experience! We're thrilled to hear you enjoyed the games and that your withdrawal landed smoothly too.
We hope your experience with us continues to be a positive one, and if you ever need any assistance, we're always happy to help.
Best Wishes
BetTOM Support
Reply from BetTom
Hi there
Thank you for taking the time to leave a review, we're really pleased to hear your withdrawal was fast and easy!
Providing a smooth and hassle-free experience for our customers is something we always strive for, so it's great to know we're hitting the mark.
If you ever need any assistance, we're always happy to help.
Best Wishes
BetTOM Support
Reply from BetTom
Hi Stuart
Thank you for the wonderful review and welcome to BetTOM, we're so pleased to have you with us! It's great to hear you're enjoying the site and that your payouts have been super fast.
We hope your experience with us continues to be a positive one, and if you ever need any assistance, we're always happy to help.
Best Wishes
BetTOM Support
This site is easy to navigate i really…
This site is easy to navigate i really enjoy the games fast withdrawls cannot fault it
May 28, 2026
Reply from BetTom
Hi Maxine
Thank you so much for the fantastic review, it's great to hear you're finding the site easy to navigate, enjoying the games, and that your withdrawals have been nice and fast!
We hope your experience with us continues to be a positive one, and if you ever need any assistance, we're always happy to help.
Best Wishes
BetTOM Support
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