BetweenBox Reviews 

455
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Price way higher than should be do NOT use! I had to contact them 5 times during the process and the second I asked about the price they have refused to contact. I would not recommend this service

Rated 5 out of 5 stars

From my first question to the final delivery, BetweenBox made the whole process smooth and reassuring. Mona was incredibly helpful and kept me updated throughout the journey, even following the sh... See more

Rated 5 out of 5 stars

Incredibly helpful, friendly, and fast responding staff. They made the process of ordering and shipping my packages a breeze. Beyond happy with the BetweenBox service and team, I couldn’t recommend mo... See more

Company details

  1. Courier Service

Written by the company

Reshipping company from France & Europe, Personal Shopper, Parcel Forwarding & Consilidation Service.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

455 reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(455)

52 reviews in the last 12 months

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Rated 4 out of 5 stars

BetweenBox timely service - dedicated team

BetweenBox served me in a timely fashion and had a knowledgeable and compassionate team member (a real human) answer all my questions (I had quite a few) and help me through some hiccups. The reason I'm not rating them 5 stars is because I had to do some advocating for myself but altogether it was a very satisfying experience.

October 24, 2026
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Rated 5 out of 5 stars

An excellent service that opens up a whole new world of shopping!

Between Box is such a wonderful service! They made it possible for me to purchase an item from a European merchant that doesn’t ship to the U.S. They received my package in France, repackaged it to consolidate the shipment, and helped reduce shipping costs. I’m so grateful for a service that makes otherwise inaccessible purchases possible while helping customers save money. Highly recommend Between Box!

October 7, 2026
Rated 5 out of 5 stars

My package has arrived safely

From my first question to the final delivery, BetweenBox made the whole process smooth and reassuring. Mona was incredibly helpful and kept me updated throughout the journey, even following the shipment after it left France.

I’m very happy with the service and will definitely be using BetweenBox again in the future. Highly recommended! 😊

Thank you again, Mona and BetweenBox!

October 8, 2026
Rated 5 out of 5 stars

Incredible shipping speed and customer service

Incredibly helpful, friendly, and fast responding staff. They made the process of ordering and shipping my packages a breeze. Beyond happy with the BetweenBox service and team, I couldn’t recommend more! I’ll definitely be back to them should I need their type of service in the future.

September 27, 2026
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Rated 5 out of 5 stars

the Customer support is on point

the Customer support is on point, available and very open to assist and explain every process.

September 11, 2026
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Reply from BetweenBox

Hi Mihaela,

I’m so happy you mentioned this. There are always little questions along the way, so really, just ask me — even about the small things. I’m always happy to help.

And thank you for the lovely review, Mihaela! 😊

Mona
Customer Experience Manager
BetweenBox Team

Rated 5 out of 5 stars

I’ve been a customer for years referred…

I’ve been a customer for years referred my family and friends who also love between box. Mona is amazing and she is a true gem for the company. I love them all so much and will continue using their services forever. Many hugs and blessings to the Betweenbox team. 🤗😘

September 2, 2026
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Reply from BetweenBox

Aww Fatima… ❤️

After all these years with us, and even bringing your family and friends along, what can I say? You’re very special to us.

And “a true gem”... I’m definitely keeping that one!

I’m also so happy all three of your packages made it safely to you in the U.S. Seeing all three finally arrive was the best part.

Thank you, dear Fatima. Big hugs and blessings right back to you from all of us. 😊

Mona
BetweenBox

Rated 5 out of 5 stars

Betweenbox is easy to use

Betweenbox was simple to use. I was able to have one of their shoppers purchase my item, and in two weeks it was shipped across the Atlantic. I was pleased with the simplicity and efficiency of their work.

August 16, 2026
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Reply from BetweenBox

Dustin, I’m really happy to hear this 😊

Simple, smooth, and no unnecessary complications — just how it should be!

I’m glad we could take care of the purchase for you here in France and get everything on its way across the Atlantic.

Thank you for the lovely review, Dustin!

Mona
Customer Experience Manager
BetweenBox Team

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Rated 5 out of 5 stars

Amazing!

The employees at BetweenBox are always so kind and eager to help. They ship quickly and efficiently. Thank you!

August 11, 2026
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Reply from BetweenBox

Clara, this was really nice to read 😊

I’m so glad you’ve had the same experience with us every time. And of course, you know we’re here whenever you need us.

Thank you for writing this, Clara. See you again soon!

Mona
Customer Experience Manager
BetweenBox Team

Rated 5 out of 5 stars

The best of the best

The best of the best! I highly recommend them! Order with confidence!

July 28, 2026
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Reply from BetweenBox

Catalin! 😊

Coming from you, this one makes us especially happy!

You’ve been with us for such a long time, so seeing you still recommending BetweenBox with this much confidence really does mean something.

Thank you for sticking with us, Catalin. See you on the next one!

Mona
Customer Experience Manager
BetweenBox Team

Rated 5 out of 5 stars

Everything is ok

Everything is ok, thanks for the professionalism

August 3, 2026
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Reply from BetweenBox

Aziza, thank you!

So happy everything went smoothly for you.

And now you know where we are whenever you need us again 😊

Mona
Customer Experience Manager
BetweenBox Team

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Rated 5 out of 5 stars

Always helpful!

July 13, 2026
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Reply from BetweenBox

Always, Dale!

Wouldn’t have it any other way. And it’s so nice seeing your name come back around! 😊

Mona
Customer Experience Manager
BetweenBox Team

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