Bewakoof Reviews 164

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful, unresponsive, and difficult to reach a real person. They also encountered significant issues with products, including poor quality, faded colors, and items not matching website descriptions. Customers frequently reported problems with their orders, such as incomplete deliveries, wrong items, and orders not arriving on time. The delivery service was often criticized for being unreliable, slow, and having issues with pickup for returns. Conversely, some people were satisfied, praising the quirky prints, timely delivery, and smooth return processes, noting that products matched website descriptions and were of good quality for everyday wear.

What people talk about most

Product

Clients express significant dissatisfaction with products, citing issues such as faded colors after only a... See more

Order

Reviewers highlight negative aspects of order, with many expressing significant dissatisfaction and advising... See more

Customer service

Reviewers consistently express extreme dissatisfaction with customer service, citing pathetic responses,... See more

Delivery service

Customers consistently note negative experiences with delivery service, frequently reporting significant... See more

Response time

Customers had negative experiences with response time, often reporting poor and pathetic responses from... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Bhut he ghtiya service hai refund wapes ni karte hai cheater hai bat karne pe koi reply ni very bad management😡😡😡😡 customer ka paisa kha jate hai meri request hai sablogo se koi v is site ka use n... See more

Rated 1 out of 5 stars

Sorry I also don't want to waste one start also that kind of services are provided by bewakoof team and their delivery partners. Since 19th Nov we are trying to connect with them but not getting pro... See more

Rated 1 out of 5 stars

Very worst company till now, I have returned the product but after 6 days even did not get refund back. Customer care service is so worst and whenever I asking they just saying U will get your refu... See more


Company details

  1. Youth Clothing Store

Information provided by various external sources

Designing & delivering creative, distinctive fashion for the trendy, contemporary Indian since 2012.


Contact info

1.2

Bad

TrustScore 1 out of 5

164 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Name is correct indeed it is BEWAKOOF

We ordered 3 T-shirts 2 were not even looking as good and got 1 wrong which was the most pricey and did not even have a tag. We went for d return for all three as there were also size issues. So the delivery man comes to take return and he is not accepting to return because “supposively” the picture of the T-shirt for return is different.
They put QC fail and I raised two tickets and there has been no response it has been more that 1 day and their responce should be in 12 hrs.
Indeed their COMPANY’S name is correct “BEWAKOOF”.
I am very dissatisfied with d experience and the T-shirt look horrible and really bad when worn they look as night suits.

April 21, 2025
Unprompted review
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Rated 1 out of 5 stars

Pakkkkkka fraud

Pakkkkkka fraud . Full paid up playstore 5star review according to me . I ordered an item low quality so I return request it's been 1 month no pick up . Thanks god I only ordered one product and the loss of 469 rs instead of bundles of money.

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

I had ordered customozed t shirt from…

I had ordered customozed t shirt from your website

1) Wrong products sent to me
With wrong sizes and wrong names printed on the t shirt
2)No reply from your side regarding query issues
3)Order ID is not seen anywhere while submitting query
4)Order number is given to us which is of no use
5)Cannot submit any query due to Some glitch in your website

Take all the t shirts back and give me back my money

Really very bad experience with Bewakoof

Abhishek Parmar

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

Don't order here

Don't order here. They don't have any idea of the shipment is on way or not. The tracking numbers they provide doesn't work. Waste of time. Mainly they won't cancel or refund the order.

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

It is more than 17 days since I made a…

It is more than 17 days since I made a paid order but they haven't even shipped the order. When I raised issue, no replies are there and they are not even cancelling the order. Most pathetic customer service i have seen till now. Please don't order from bewakoof. They actually making people 'bewakoof'

April 17, 2025
Unprompted review
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Rated 1 out of 5 stars

The most cheating and false company i…

The most cheating and false company i have ever experienced. Their “Easy Returns” are the biggest scam. No customer care number which is the first red flag. Who doesnt have one in 2025. The app gives error which raising a return request and ask to contact customer service on email. They dont reply for days together. I wish i had looked up about this company before ordering. I am stuck with 2 items that dont fit me as their sizes are all wrong.

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

Worst service

Review: ★☆☆☆☆
Title: Worst Return Policy & Pathetic Customer Service — Bewakoof Disappoints!

I had one of the worst online shopping experiences with Bewakoof. Their return policy is a total scam! They advertise "easy returns," but once you raise a request, they simply ignore it.

I raised multiple return requests for a defective product, and their customer support is completely unresponsive — no replies to emails, no help on chat, and no call support. They clearly don’t care about their customers once they’ve taken your money.

Bewakoof does not honor its own return policy. Extremely unprofessional and disappointing experience!

#Bewakoof #BewakoofReview #BewakoofFraud #WorstCustomerService #OnlineShoppingScam #ReturnPolicyFail #ConsumerRights #ShoppingAlert #DisappointedCustomer #OnlineShoppingIndia #BewareOfBewakoof

April 14, 2025
Unprompted review
Rated 1 out of 5 stars

Bewakoof ne sahi mein BEWAKOOF bana diya

I had purchased 3 tshirt out of that I wanted to return 2 tshirt...but no pickup was available sso i self ship the tshirt at the address mentioned on the app... however I got it return saying they have shifted their office also the self ship ticket doesn't go through always get a message of server reject ....now I m stuck with those hope others read this review and do not purchase from bewakoof

April 11, 2025
Unprompted review
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Rated 1 out of 5 stars

Really corrupted e-commerce

Real corrupted e-commerce, I have purchased on 23 march 2025 and it’s been more than one month still seeking for my refund. I have paid for self shipment too but these greedy people no shame atoll. Not reverting on mail customer support. Even their senior management also not reverting. They looted from me 2100 rupees including shipment amount. Even half of that amount was asked for wallet still not refunding. Don’t buy anything from this website.

April 9, 2025
Unprompted review
Rated 1 out of 5 stars

I recently ordered 3 t shirts and a…

I recently ordered 3 t shirts and a cargo pants..first of all they said products will be delivered in 3 days which it didnt.i have to follow up few times and all 4 products were delivered on differant dates.
Secondly I ordered large size pants and they delivered XL.I initiated the return and delivery guy came to pick up but cudnt pick as he said it's showing Large size pick up and item delivered is XL.
I chatted with customer service and they asked me to email the concern which was very frustrating. I did email them with pictures of wrong order delivered.
Than they got it picked up but initiated return on Bewakoof wallet.i got in touch with customer service and they said i chose the wallet refund to which I responded it was never asked to me which way I want return and requested them to initiated return to original form of payment to which they refused.
The customer service is very poor or I would say worst experience.
Don't buy there products..

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

I'm extremely disappointed with the…

I'm extremely disappointed with the handling of my order. It was placed on March 10th, yet it was returned to the warehouse on April 1st. This level of service is unacceptable. You and your courier provider have tested my patience to the limit, keeping me waiting and failing to deliver on the occasion that mattered. If this is the standard of operation, I question the viability of continuing business operations

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

I recently purchased three products…

I recently purchased three products from bewakoof.com on 1 April 2025 and then instantly cancelled them which cost me 1347rupees but on 3 April 2025 I received my refund of 1306rupees only and when I checked my gmail they made receipt of only 1306 but there is another gmail where I got the receipt of 1347 rupees. I the application they show the receipt of 1347 rupees. They charge hidden which you can't see.

April 3, 2025
Unprompted review
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Rated 1 out of 5 stars

Ordered six pieces of customized Full…

Ordered six pieces of customized Full Hand Black T-Shirts got defective order when I contacted them through mail they responded within 6 Days where they were not in the motive to accept the mistake that was done by their internal team and the customer care is tremendously poor they are not capable of solving a problem of a reputed customer. This brand completely does scam. Bewakoof as per their name they are fraud. If someone is reading this kindly do not purchase anything from this brand they won't deliver what they promise. Thank you

March 7, 2025
Unprompted review
Rated 1 out of 5 stars

I have ordered 2 product delivery date…

I have ordered 2 product delivery date was for first product was 19 march and 20 march for other but waiting for delivery,there is no update on product n delivery even cannot speak to someone regarding delay

March 17, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a t-shirt

I ordered a t-shirt, but didn't like the product so decided to return it. First of all they showed that the pickup location is not serviceable inspite of being the same as the delivery location. So they sent me their self ship address where I shipped the product spending money out of my pocket but the parcel got returned because it was a wrong address. I didn't get my refund plus I lost money on courier. This company really SUCKS

March 10, 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience

Worst experience, they have worst quality and after returned they keep it in there wallet instead refund to my bank account.

February 11, 2025
Unprompted review
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Rated 1 out of 5 stars

It’s my first and last time ordering…

It’s my first and last time ordering from Bewakoof. I placed a prepaid order for a tshirt. Received a completely different item. It has been more than 10 days after the pickup and they have not issued a refund yet. They have stopped replying as well. It’s horrible that they don’t have a customer service number. Order id 70108905

December 27, 2024
Unprompted review

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