Bewakoof Reviews 164

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful, unresponsive, and difficult to reach a real person. They also encountered significant issues with products, including poor quality, faded colors, and items not matching website descriptions. Customers frequently reported problems with their orders, such as incomplete deliveries, wrong items, and orders not arriving on time. The delivery service was often criticized for being unreliable, slow, and having issues with pickup for returns. Conversely, some people were satisfied, praising the quirky prints, timely delivery, and smooth return processes, noting that products matched website descriptions and were of good quality for everyday wear.

What people talk about most

Product

Clients express significant dissatisfaction with products, citing issues such as faded colors after only a... See more

Order

Reviewers highlight negative aspects of order, with many expressing significant dissatisfaction and advising... See more

Customer service

Reviewers consistently express extreme dissatisfaction with customer service, citing pathetic responses,... See more

Delivery service

Customers consistently note negative experiences with delivery service, frequently reporting significant... See more

Response time

Customers had negative experiences with response time, often reporting poor and pathetic responses from... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Bhut he ghtiya service hai refund wapes ni karte hai cheater hai bat karne pe koi reply ni very bad management😡😡😡😡 customer ka paisa kha jate hai meri request hai sablogo se koi v is site ka use n... See more

Rated 1 out of 5 stars

Sorry I also don't want to waste one start also that kind of services are provided by bewakoof team and their delivery partners. Since 19th Nov we are trying to connect with them but not getting pro... See more

Rated 1 out of 5 stars

Very worst company till now, I have returned the product but after 6 days even did not get refund back. Customer care service is so worst and whenever I asking they just saying U will get your refu... See more


Company details

  1. Youth Clothing Store

Information provided by various external sources

Designing & delivering creative, distinctive fashion for the trendy, contemporary Indian since 2012.


Contact info

1.2

Bad

TrustScore 1 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Disappointed + Bad Experience

I bought a smokey red Tshirt from bewakoof.com. the quality was very bad. After one wash t-shirt got shrink and color now fadded. this is not worth to buy. i don't think so i can trust this brand again. kindly check all the quality measure before selling anything. people will more happy to buy your product if you provide best quality on good price. That doesn't look good for a brand to sell a poor quality product on low cost.

October 14, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

My experience is very bad with…

My experience is very bad with bewakoof..i ordered 2 times on this site but both the time those t-shirt are not dark in colour as they look in the pictures..also after first wash they got faded..

September 10, 2020
Unprompted review
Rated 2 out of 5 stars

variation is size with same label

half of my casual T shirts are from bewakoof . one little strange thing is that your Tshirts with the same label have different fittings. very recently i ordered 5 different basic Tshirts in L and the L sizes i ordered from you before had a better fit than this new 5 ones . These seemed more like XL to me . Please if you cannot correct the issue then i think i will switch to another casual Tshirt brand.

August 27, 2020
Unprompted review
Rated 1 out of 5 stars

Very irresponsible service

Went on the phone cover yesterday from bewakoof, but they have such poor service during this pandemic. Courier Boy came to deliver the courier without wearing a mask which Can be very dangerous. Service is very irresponsible. Oder id 36577412

July 18, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great collection of quirky tees and…

Great collection of quirky tees and mobile cover. Prices are extremely affordable as well and the quality is as good as it gets for a t shirt.

July 15, 2020
Unprompted review
Bewakoof logo

Reply from Bewakoof

Hey Wilfred, we are super happy to have you as our customer. Keep Shopping!

Rated 1 out of 5 stars

I have made many purchases from…

I have made many purchases from bewakoof.com and have a membership also. i have made a purchase few weeks back and today the product is heavily discounted. I have asked for the store credit of the product price difference but they said cannot be done due to it being a regular practice of change in prices for ecommerce

June 17, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Pathetic customer service

Though products are good but the real test is the after sales service which is pathetic. They don't have any phone number for customer care. Only email address to which they don't respond timely. I have been waiting for a refund since 15 days now and no one has responded to my emails yet. Escalated to Pankaj Khanchandani but still no response. When everything is smooth every company seems to be good. But when it comes to customer service bewakoof.com sucks.

June 11, 2020
Unprompted review
Rated 1 out of 5 stars

Worst Worst worst.

Worst Worst worst.
I raised and wrote so many mails to their customer service, which is the horrible part in there website app etc etc..
I had ordered a product and the status of the product was set to delivered where in I hadn't received product itself. I wrote the same and raised as many as mails possible informing the same but didn't get any response from them. The only response from them was we are investigating please wait, appreciate you patience BLAH BLAH.... And nothing else trust me nothing else was mentioned in there mails other this and nothing else was done as well. And also i have include later to the same they started adding to it stating that i confirmed to their courier service that i received the product. HORRIBLE they are just Horrible. The worst part is there courier service " ECOM EXPRESS" they never called me regarding this matter.
They have the worst customer service guys.. please be aware because just imagine we order products and there is no proper response from their end when required. So do you really think they are trust worthy. And also these guys don't have customer care number everything just happens over mail, which at sometimes is felt as if they have automated mails for the queries. Please be aware

October 24, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Worth for Money

When I have to buy sweatshirts online, I tend to be a sceptic. I want the fit to be neither too loose nor too fit. And Bingo! I found it here at Bewakoof. It's just perfect. It feels so comfortable and furry inside that I can go to bed wearing it. The price I bought it is nothing compared to the exceptional quality of the product. The sleeve length and overall size is exactly as I wanted it to be. I feel so confident whenever I wear it. Thank you!

November 19, 2018
Unprompted review
Rated 5 out of 5 stars

Top quality T-SHIRT

Recently I purchased T-SHIRT, the quality of the product is good. Also the service is very fast as they delivered my product in 3 days.

September 16, 2017
Unprompted review
Advertisement
Show reviews in all languages. (164 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look