Be Wiser Insurance Reviews 7,664

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive and fair pricing, often finding it to be the best value compared to other providers. The online experience is frequently highlighted as quick, easy, and straightforward, making the process of obtaining insurance simple and efficient. Many people also commend the excellent service received, noting the helpfulness and understanding of the staff. However, some customers also noted issues with customer service, particularly with automated systems making it difficult to speak to a person. A few other people also felt that the online portal was problematic, and some experienced unexpected fees or significant price increases upon renewal.

What people talk about most

Price

Customers consistently note positive experiences with price. Many reviewers found the prices to be great,... See more

User experience

Users describe positive interactions with the user experience. Many customers found the setup process quick... See more

Service

Customers had positive experiences with service. Many reviewers praised the efficiency and ease of setting up... See more

Website

Consumers generally find the website to be positive, highlighting its ease of use and navigation for setting... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. While some customers praise the brilliant and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hard work unfortunately, long story fir thus little box . Ok on seeing the reply and having spoken to a chap today ,I have had a little rethink . Issues : automated service to get to speak to s... See more

Company replied

Rated 5 out of 5 stars

You came up with the very best price along with the lowest excess for any company. Also if you required to purchase extras they were well explained and the different levels and costs. The only issue a... See more

Company replied

Rated 5 out of 5 stars

Once I picked the phone up & spoke to a human it was bliss & got sorted in a flash & hopefully my paper copy is on it way as I write. BUT, had a terrible time trying to log online for my documents, to... See more

Company replied

Rated 5 out of 5 stars

Finally found a company who has a great reputation and an excellent price for my old VFR750, and I have also taken out the RAC European breakdown cover. So many issues with firms refusing to take old... See more

Company replied


Company details

  1. Insurance Agency

Written by the company

We are one of the UK’s fastest growing insurance brokers and we put this rapid growth down to two main factors: -We always take the time and trouble to make sure that we find the best insurance cover to suit your individual needs, at the best possible price. -Our highly trained and professional staff (all based at our offices in Andover, Hampshire) offer a warm and friendly service together with a wealth of insurance knowledge. As an FCA regulated independent insurance broker we act for over 30 of the UK’s largest insurance companies – and we regularly review our panel of insurance companies to ensure they are competitive and that they offer a high level of service. We know the most important thing is to look after you, our customer – and that’s what we do. All our clients enjoy free breakdown cover, free legal cover, and free handbag and gadget cover. Finding the right insurance for you is what we do - we take the time to find a policy you can rely on.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

They don't ask for relevant information prior to taking your money.

Certain information is not asked for prior to taking payment. Also why should a claim on a different insurance company that has nothing to do with the vehicle being insured, have any relevance to the insurance being purchased. A van, a house, a bike ??????

April 10, 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for your feedback. I understand your concerns about the information requested before payment and the relevance of claims on different insurance policies.

The reason we ask about claims on other insurance policies—such as for a van, or bike—is to have a full picture of the risk profile. This helps us offer the most accurate pricing and coverage tailored to your circumstances, even if those policies are not directly related to the vehicle being insured. We ask for any accidents, claims or losses in the last 5 years for any drivers named on the policy.

We aim to make the process as straightforward as possible and appreciate you bringing this to our attention.

If you have any further questions, please feel free to reach out.

Kind regards,

Michelle @ BeWiser Insurance

Rated 5 out of 5 stars

Easy and very competitive

Easy and very competitive

April 2, 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for your kind feedback. We're delighted to hear you found our service easy and very competitive. If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ BeWiser Insurance

Rated 5 out of 5 stars

Very efficient service with no nonsense…

Very efficient service with no nonsense at a fare price.

April 10, 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you very much for your kind words about our service. We're delighted to hear that you found the process efficient and straightforward, and that you felt the price was fair. At BeWiser, we always strive to provide excellent service to our customers.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Kind regards,

Michelle @ BeWiser Insurance

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent value 5 stars definitely.
Thank you again.

April 3, 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you so much for your kind words and the 5-star rating! We're delighted to hear you had an excellent experience with us. Your feedback means a lot to us.

If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ BeWiser Insurance

Rated 5 out of 5 stars

Great company and service.

Great company and service.

April 10, 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. If you ever need any assistance in the future, please don't hesitate to reach out.

Kind regards,

Michelle @ BeWiser Insurance

Rated 5 out of 5 stars

Quick service,straightforward easy to follow.

Quick service,straightforward. Reasonable cost.

April 10, 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for taking the time to share your feedback. We're delighted to hear that you found our service quick, straightforward, and reasonably priced. Your satisfaction is important to us, and we truly appreciate your kind words.

If you need any further assistance or have any questions about your policy, please don't hesitate to get in touch.

Kind regards,

Michelle @ BeWiser Insurance

Rated 5 out of 5 stars
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you very much for your kind words! We're delighted to hear you found our prices good and the website easy to use. If you have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ BeWiser Insurance

Rated 5 out of 5 stars

Very easy and straight forward and…

Very easy and straight forward and being thr cheapest is always a bonus

April 3, 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you so much for your kind words! We're delighted to hear that you found the process easy and straightforward. Being the cheapest while providing great service is something we always strive for. If you need any further assistance, please don't hesitate to get in touch.

Kind regards,

Michelle @ BeWiser Insurance

Rated 5 out of 5 stars

Quick

Quick, easy and very good price!
✌️

April 10, 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you so much for your kind words! We’re delighted to hear that you found our service quick, easy, and offered a great price. If you ever need any further assistance, please don’t hesitate to get in touch.

Thanks again for choosing BeWiser!

Kind regards,

Michelle @ BeWiser Insurance

Rated 4 out of 5 stars

All good but couldn't buy online for…

All good but couldn't buy online for some reason.

April 9, 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for reaching out. I’m sorry to hear you had trouble purchasing online. We are glad you were able to get this resolved.

Kind regards,

Michelle @ BeWiser Insurance

Rated 1 out of 5 stars

Cancelled my insurance 2 weeks in

Cancelled my insurance 2 weeks in

March 25, 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for getting in touch with us and providing your review. I understand that you have cancelled your insurance after two weeks which we are sorry to see.

I wanted to clarify that when applying for an insurance policy, it is standard practice for insurance companies to check the CUE database to access any claims history. CUE is a central database that holds information on all insurance claims and incident reports made by policyholders. If the information disclosed does not match what the database confirms, we ask for you to contact us to discuss this in more detail. When updating the information to match the CUE database, this can affect the premium you were originally quoted. We apologise if this was not made clear to you during the conversation you had with us.

If you would like to discuss your concerns or to log a complaint, please use the below link:

www.bewiser.co.uk/contact-us

Kind regards,

Michelle @ BeWiser Insurance

Rated 5 out of 5 stars

It was easy to use

April 2, 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for your feedback! We're delighted to hear that you found using our service easy. If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Chris @ BeWiser Insurance

Rated 5 out of 5 stars
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for your kind words! We're delighted to hear that you found the cover great and at a sensible price. If you have any questions or need further assistance with your policy, please don't hesitate to reach out.

Kind regards,

Michelle @ BeWiser Insurance

Rated 5 out of 5 stars
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for your feedback. We're delighted to hear that you found the process very easy to complete. If you have any further questions or need assistance, please don't hesitate to get in touch.

Kind regards,

Chris @ BeWiser Insurance

Rated 5 out of 5 stars

Easy process

Easy process. Excellent price.

April 7, 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you so much for your kind words! We’re delighted to hear that you found the process easy and enjoyed an excellent price. At BeWiser, we always strive to provide the best service for our customers.

If you ever need any further assistance or have questions, please don’t hesitate to reach out.

Kind regards,

Michelle @ BeWiser Insurance

Rated 5 out of 5 stars

Nice and easy

Nice and easy

April 2, 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for your kind feedback! We're delighted to hear that your experience was nice and easy. If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ BeWiser Insurance

Rated 5 out of 5 stars

Go with Be wise and you will be wiserEverything was quick no messing about

Everything was quick no messing about. Well detaled and had plenty of options. No hasslement on figures and happy about insurance quote. I was with my last company for 50 odd years i hate changes but there prices has doubled in price. I now have to change as i couldnt afford to pay there prices. So yes you have to shop around what a sad world we are all in. How can companys do this there is no loyalty now. Its everyman out for themselves. Thanks to Be Wiser insurance.

April 7, 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you so much for sharing your experience. We're delighted to hear that the process was quick and straightforward, and that you found our options detailed and hassle-free.

We understand how challenging it can be to make changes after being with one company for so long, especially when prices increase unexpectedly. It’s important to us to provide value and peace of mind, and we're pleased that we could offer you a competitive and fair insurance quote.

Thank you again for choosing BeWiser insurance and for your kind words. If you ever need any further assistance or have questions, please don’t hesitate to get in touch.

Kind regards,

Chris @ BeWiser Insurance

Rated 5 out of 5 stars

Easy to follow and a great price

Easy to follow and a great price

April 8, 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you very much for your kind words and for choosing BeWiser. We're delighted to hear that you found the process easy to follow and that you appreciated the great price.

If you have any questions or need further assistance, please don’t hesitate to reach out. We're here to help!

Kind regards,

Chris @ BeWiser Insurance

Rated 5 out of 5 stars

Good cover and price

Good cover and price

April 1, 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you for your kind words! We're delighted to hear that you are happy with the cover and price. If you have any questions or need further assistance, please don't hesitate to get in touch.

Kind regards,

Michelle @ BeWiser Insurance

Rated 5 out of 5 stars

All my bike are insured with these guys…

All my bike are insured with these guys been the best so far won't use another company now

April 6, 2026
Be Wiser Insurance logo

Reply from Be Wiser Insurance

Thank you so much for your kind words and for trusting us with your bike insurance. We're thrilled to hear that you've had such a great experience with us. We truly appreciate your loyalty and look forward to continuing to provide you with the best service possible.

If you ever need any assistance or have questions, please don't hesitate to reach out.

Kind regards,

Michelle @ BeWiser Insurance

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