While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Have bought quite a few Bexfast pots over the years and they do not disappoint. An amazing product with great flavours, all clean ingredients and such an amazing company and service. Ordered m... See more

Rated 5 out of 5 stars

Love supporting this innovative business. Please follow the insta page for updates on new flavours and behind scenes clips. Have no idea why there have been negative reviews or people implying any pos... See more

Rated 5 out of 5 stars

We started out eating Bexfast pots as an occasional treat and now we have them as regularly as possible! They are healthy, delicious and of a consistently high quality. It’s great to find a product... See more

Rated 5 out of 5 stars

I love my Bexfast pots! They're healthy, nutritious and delicious... what's not to love?! The choc banoffee pie flavour is on another level. I have to admit though, that I used to avoid buying their p... See more

Company replied

Company details

  1. Restaurants & Bars

Written by the company

Bexfast is the award winning overnight oats company that turns real wholefood ingredients into a convenient, luxurious-tasting breakfast experience! Our gluten free pots are made entirely from natural foods with ZERO: animal products, chemical preservatives, refined sugar, junk - when we say 100% YUM, 0% JUNK - that's exactly what you can expect. Founded by Bex Walker in 2015 in her flat in Woolwich, this small business quickly turned into an internet sensation and has gone on to win awards, get backing from Westfield Shopping Centre and Levi Roots, became a celebrity favourite breakfast and has continued to grow year by year resulting in Bexfast now taking on a huge warehouse in Erith to keep up with demand. Head to Bexfast.com to find out why the UK has fallen back in love with breakfast


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cake for breakfast!

I placed my fifth order of Bexfast last week and can't rate it highly enough. Feels like I'm being naughty when I'm putting only goodness into my body. If you haven't given them a try then you're missing out.

November 3, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent little pots

I came across Bexfast during lockdown a few months ago and have been ordering ever since! These are the excellent pots with so many lovely flavours.
The pots are certainly worth the wait, the delivery times are longer but the pots are all natural and it’s understandable why they take the time they do.
I’ve always been kept up to date if there is a slight delay and cannot fault the customer service.
Bex is certainly a credit to her business, she is so passionate about her product and rightly so!

November 3, 2020
Unprompted review
Rated 5 out of 5 stars

Love this company

Love this company. Ethical, vegan, nutritious. Bex the owner is just lovely, very honest and super friendly. Would recommend these fab products again

November 3, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Amazing Amazing

Amazing Amazing Amazing. These pots of heaven are soooooooo yummy. I can’t rate them enough. So tasty and wholesome. Even my girls love them. 👍🏻

November 3, 2020
Unprompted review
Rated 5 out of 5 stars

BEXFAST

Amazing company so much thought and love are made into every individual flavour that they do Great breakfast and people 10/10💯

November 3, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

I love Bexfast!

I love Bexfast! There are lots of flavours to choose from and occasionally they do a limited edition pot - I’m still hoping to try strawberry shortcake! They are a little bit pricey for breakfast but you have to consider that the ingredients are all fresh and it’s a small business, I usually pop a few in the freezer on the day they arrive to enjoy later. I have always received an email following my order to advise of the wait times which just means that it’s a nice surprise when they are delivered. Keep up the good work and maybe a tiramisu flavour? Yum!

November 3, 2020
Unprompted review
Rated 5 out of 5 stars

I find them tasty

I have ordered from bexfast..and they always let me and others know whether by a personal email or on social media if there are any delays in your order....not only that the pots are made to order as who would want pots that are 5 days old...I personally find them flavorful and delicious and I think people forget that this is a small business on the up and up...i have ordered from big multi national companies and even they are not 100% perfect...if people have made pots themselves which I have seen in some other reviews and they say theirs are better my question would be why would you then go out of your way to buy them...why would you not just continue to make your own?

November 3, 2020
Unprompted review
Rated 4 out of 5 stars

Great pots, no problem with delivery

Love this company and their products! Because they have gone from being a small business to such a huge success in a short space of time their demand has gone up and my order took just over 2 weeks to come however, when I placed my order I received an email straight away telling me it would be 14 working days due to delays which I really appreciated. The only thing I would say is maybe they could let customers know about the delays in delivery before they checkout online to avoid being let down incase they don’t follow bexfast on social media for updates and are expecting the pots quickly. Carrot cake batter and caramel crunch are my favourite flavours so far! Others have reviewed saying they are bland but not all flavours will be to everyone’s liking, just like anything else! Some of my pots did not have labels on but that was because I would have been waiting even longer for the pots and again, I was told this would be the case so I did not mind, all ingredients were given separately in the box for the pots with no labels. Keep up the hard work Bexfast

November 3, 2020
Unprompted review
Rated 5 out of 5 stars

This company goes above and beyond to…

This company goes above and beyond to give customers what they want. They continually release limited edition flavours at request which makes their production process more difficult. Anyone leaving a review about excessive delivery times needs to read the website, Instagram and their emails as they clearly state there is a shipping dealy....there is a pandemic people.

That aside these breakfast pots are nutritionally dense and stupidly delicious. I cannot recommend them enough, eating a bexfast pot just makes my mornings a little happier.

November 3, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Tasteless and bland!

I ordered around 21 pots last year of all the different flavours. To start with there was a massive delay as the sellers couldn’t keep up with the demand.
I cancelled my original order, but decided to try again the following month when they said they were caught up.
All my pots arrived and I couldn’t wait to try them.
What a disappointment. They literally all tasted of cold, powdery nothingness, definitely not like cake at all!
I was so shocked at how hyped up and appealing these were made to look when in reality they were the complete opposite!
We ended up throwing it all away as there literally wasn’t one flavour which tasted nice!!

October 26, 2020
Unprompted review
Rated 1 out of 5 stars

Cute jars but the positive ends there

Really wanted to be positive about these but unfortunately the best thing is the little jars! Took 4 weeks to arrive, even felt sorry for the owner because she sent an email 3 weeks after my order to say there was a delay. Half my jars were unlabelled with the flavour written in permanent marker.
They do not taste like cake! I’ve made overnight oats before myself which were tasty, these were bland, overly thick and with a little topping. Banana flavour was the worst. Bought 2 so there’s a tenner wasted on that flavour.

October 25, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely cannot believe some of the…

Absolutely cannot believe some of the comments on here!

I made my first order a couple of weeks ago and I couldn't be happier.

Firstly, this is a small business that take incredible care in creating and packing the items. All of the food is handmade and sent out as soon as it's packaged, it couldn't be any fresher when it arrives. Mine all arrived in tact, individually wrapped in loads of paper then the box was stuffed to the brim to prevent the pots moving at all. If anyone has recieved broken pots, you need to take it up with the courier.

It took only just over 2 weeks for mine to come and that was due to a supply issue with the ingredients. I know this because the OWNER OF THE COMPANY personally sent EVERYONE emails updating everyone on the delay and apologising profusely, as well as updating the Instagram page.

I've just had my second pot and it's delicious, absolutely full of flavour. I'd suggest anyone saying they're bland take a COVID test or, like an adult, accept that you've tried something new that's just not for you.

These pots are healthy, really well portioned, absolutely delicious, wrapped so so securely your package would have to be run over to arrive smashed.

So many people writing reviews here are clearly so used to ordering things on Amazon prime or huge corporations hauling out thousands of orders with a 2 day turnaround, you have no consideration or patience for small businesses going out of their way to communicate with customers and have your order made and sent as soon as physically possible.

Honestly some of the people here should be ashamed of themselves.

These pots are exceptional, delicious, I love the work ethic of the business owner and appreciate all of the insane hours of overtime she personally does as well as her amazing team to get these orders made and sent out with such attention to detail and quality.

I've made my second order tonight and will definitely be a regular, thank you!

October 23, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Revolting revolting revolting this…

Revolting revolting revolting And DANGEROUS product this product is truly REVOLTING!!!!!
The FAKE reviews continue hence the update. The owners attitude to “it’s not my fault” or “take it up with the curriers” Or “I am not a large company“ Excuse me ???? It’s is your responsibility not the Couriers it’s your responsibility let me say it again it is your responsibility to reach out to the Curriers how dare you.
Let me make this clear to You it is not the attitude to have instead of fixing the product and fixing the service instead of fighting back with FAKE reviews which is highly unprofessional. Instead of Posing on Instagram perhaps try spending the time reaching out to all your customers whom you have wronged and answer emails, isn’t that proof enough ?
Let me start with the whole truth.
Please listen to my review to save your self from a waste of your money. I ordered some pots of Bexfast as of the hype on Instagram... they looked nice, as in ascetically pleasing ONLY. Do not be mistaken by the way they look. The items arrived broken with shattered glass very dangerous, health and safety much ????? They were wrapped in soggy wet news paper which looks really grubby. I would be so embarrassed to send out my goods to a customer like the way it was sent to me.
There was only one pot that was not broken... my husband and I dared to taste it .....dun dun dun and the verdict is that they taste of watery soggy oats really really bad I had to spit it out.
I actually felt sick to think how these pots where made, I mean to send an order out like that just goes to show that the level of hygiene must be a 000000000. The good reviews below are obviously her or people she knows hence why you can not leave a negative review anywhere else. This company if you can call it that, has scammed far to many people that’s why trust pilot is here to save us. I have lots of pictures of the items sent to me. I emailed Bexfast with no replay... surprise surprise. I did not get my money back. I could have got my money back from my bank but Bexfast must be desperate for good and honest people’s money.
Please please trust me on this they taste vile. As for this company please go on some hospitality and catering courses to try and salvage the damage that you have done. Stop wasting people’s money .... it’s a horrible thing that your doing.

October 21, 2020
Unprompted review
Rated 1 out of 5 stars

Disgusting customer service stay clear of it

Do not touch this company..I made an order 20 working days later yes 20 working days my order had not arrived even after on their website states allow 14 working day’s in busy periods.Customer service is disgusting no reply to my emails and after over a week and a half later when I did get a reply it came over sarcastic rude and with a attitude though my emails sent were polite even after the long wait...feel very lucky they did provide me with a full refund.will never touch this company again

October 18, 2020
Unprompted review
Rated 1 out of 5 stars

Bland and poor company to deal with

Like a lot of other reviewers, I was taken in by the hype and the flavours but the first problem is that the owner is clearly a poor business woman and just GREEDY and taking far more orders than she can fulfil - this leads to a massively long delay (I tried to cancel given the delays but it seems emails are just ignored).

The next issue is that the pots themselves are dire - the oats are exceedingly bland and a toil to eat: they are mostly TASTELESS. The way they are made seems to be to pour a little flavour in the bottom of the pot, dump bland oats in 90% of the pot, and then coat with some topping.

The whole eco credentials are a joke too with a ridiculous about of packaging. And presumably waste too - the product will only have two or three days before the ‘best before’ expires when it arrives.

I would have loved to support the company wish them success but just can’t - the entire experience leaves a horrible taste in the mouth literally and figuratively. I hope the company has a rethink and considers their position regarding the blatant greed and disappointing customers as a result and looks to actually provide a premium product that matches their prices. Unfortunately as things stand Bexfast has delusions of grandeur but not even managing a mediocre experience.

October 17, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible

I thought these looks and sounded delicious. They took weeks to come. They are overpriced, overhyped, cold slop. I have rarely been so disappointed any food I have bought.

October 17, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

I love these pots

I love these pots! They are so tasty. Unicorn is my absolute favourite. Yes they normally take a couple of weeks to arrive but that is made clear when you order (they are worth waiting for anyway).

October 14, 2020
Unprompted review
Rated 1 out of 5 stars

Long delay in arriving and no…

Long delay in arriving and no communication. I asked for gluten free and was told all products are now gluten free but description on jar says the opposite. I suspect there is gluten contained as I had stomach issues after eating. The actual product is bland and tasteless. Best thing about them is the jars which I shall use again. Will not be buying again.

October 14, 2020
Unprompted review
Rated 2 out of 5 stars

Nope

Like others have said. Very expensive for not a great deal of flavour or nutrition !...you could avoid the wait, make your own for a fraction of the price, and flavour it how you want with sauces, fruits, spices etc. Which is what I’m doing now. These are not worth it at half the price.

October 11, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look