Beyond Bridges USA 

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Company details

  1. Hotel Supply Store

Written by the company

Beyond Bridges LLC USA has been the most renowned producer Company of hotel-related products for more than 8 years. We offer a range of products for hospitality that are crafted with excellent quality and reasonable costs. In addition, our products are made using the most advanced technology to ensure high standards for quality control, ensuring the products we offer are not just easy to use but also last longer in service.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Extremely Disappointing Experience

Extremely Disappointing Experience

We are beyond frustrated with this company. We placed an order with clear expectations, but what we received was completely different from what was promised. The items in the box were not at all what was agreed upon, and when we reached out to resolve the issue, their response was both unhelpful and dismissive. They refused to offer a return, claiming that the boxes had been opened, despite the fact that the core issue was that the product was wrong in the first place.

To make matters worse, they offered a credit for future orders instead of a full refund, which is unacceptable. we paid for specific items, and we expect to be refunded for what was clearly a mistake on their part. It feels like they don’t care about customer satisfaction at all.

We will will not be ordering from them again and strongly advise others to be cautious before spending their money here. A refund should be a standard part of resolving an issue, not an optional gesture. Terrible customer service.

November 12, 2024
Unprompted review
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Rated 1 out of 5 stars

Don't do business Beyond bridges

Don't do business Beyond bridges. Their product is sub standard. They will do anything to sell you. I ordered window curtains and it came after 3 months. They gave the order to another company in india. No hooks or any accesories. They don't even return phone calls.

August 13, 2024
Unprompted review
Rated 1 out of 5 stars

Worst Experience Ever

Worst Experience Ever

I had a terrible experience with this company. They initially offered discounted rates, but once they received my payment, the service went downhill. The staff was unprofessional and lacked any sense of business ethics. I had to wait 5 to 6 weeks for my delivery, and even then, it was a gamble whether I’d receive the entire order correctly. The entire process was frustrating and disappointing. I wouldn't recommend this company, even if they offered their products for free.

August 29, 2024
Unprompted review
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Rated 5 out of 5 stars

I really enjoy working with Eric

I really enjoy working with Eric! He is very personable and kind. He is also knowledgeable about his job and I feel like he has a very good work ethic. I wish all my vendors were like Eric!

May 12, 2023
Unprompted review
Beyond Bridges USA logo

Reply from Beyond Bridges USA

Thanks for your kind review.

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