My client is an artist and she really wanted to be able to zoom in on her lightbox images, so I bought the Lightbox Studio plugin for Squarespace. I reached out to customer support about some customiz... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just found Beyondspace while looking for a date formatting capability for Squarespace blog dates. I injected the code as specified into my Squarespace site. It worked perfectly first time. No adjustme... See more
I purchased the Lightbox Studio plugin to have the ability to zoom in on my Squarespace website photos and worked as it should. I soon discovered a strange behavior when using the browser back button.... See more
Company replied
I have bought 3 products from Beyondspace and have been extremely happy with all of them. Synced Blocks allows me to maintain my website and Lightbox Studio has allowed me rework the Squarespace light... See more
Company details
- #6 of 20 best companies in Web designer
Written by the company
Our solutions enhance your Online Businesses, from workflow automation to web widget services
Contact info
United States
- beyondspace.studio
4.8
Excellent
231 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s a fantastic tool
It’s a fantastic tool. I recently had an issue where the date picker wasn’t visible on my website, but Niang Lee from customer support resolved it within hours. The response was incredibly fast, much quicker than I expected, and the support experience was outstanding. I’m very happy with the Beyondspace Datepicker plugin; it works perfectly with my florist shop website.
January 16, 2026
Unprompted review
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Thanks for a great plugin
Thanks for a great plugin. Allowed me to build my site the way I needed. Great support as well.
December 6, 2025
I got this plugin to use the image swap…
I got this plugin to use the image swap feature specifically but it is not working. I have messaged support multiple weeks ago and although I have had contact, the issue has not been fixed still.
December 11, 2025
Date Picker Help
Being new to Beyondspace and the Date Picker plug in, I was having trouble embedding it into my website with all the preferences I wanted. Niang Lee in the customer service department was amazing and continually assisted me until the end result was exactly what I wanted. She was so kind throughout the process too!
December 29, 2025
Unprompted review
Easy to install and works perfectly
Easy to install and works perfectly. All image blocks across the entire website now expand and scroll on desktop and mobile browsers. Good job!
December 27, 2025
Reply from Beyondspace
Great to hear! Ensuring a smooth, responsive experience for both desktop and mobile is exactly what we aimed for when building the Connect Lightbox feature of Lightbox Studio. Thanks for the feedback!
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Absolutely excellent product
Absolutely excellent product, and fabulous customer service! I was having an issue getting LightBox Studio to work, and Niang sorted me out instantly.
Turns out I had not followed all the instructions carefully enough.
Great product, great company! I definitely recommend ❤️
December 19, 2025
Unprompted review
Reply from Beyondspace
So happy we could help! Don't worry, it happens to the best of us. We're just glad you're enjoying the product Lightbox Studio and the service. Thanks for the support!
Lightbox Studio is fantastic
Lightbox Studio is fantastic! Not only does it seamlessly add all the features I was looking for in a lightbox, but the developers were super quick to help me with any questions I may have, and I'm very grateful for that kind of swift support, especially when there are deadlines to meet. I would recommend this in a heartbeat.
December 18, 2025
Unprompted review
Reply from Beyondspace
Thank you for the recommendation! So glad Lightbox Studio is exactly what you were looking for!
Customer support was prompt and solved…
Customer support was prompt and solved my problem. Highly recommended.
December 19, 2025
Unprompted review
Reply from Beyondspace
We're glad we could get your issue sorted quickly. Happy to help!
Reply from Beyondspace
Thank you so much! Enjoy the plugin!
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terrible
terrible. product didn't work. they asked to become an admin of my website and still did not solve the problem. seems like a scam
November 17, 2025
Reply from Beyondspace
We understand the frustration when a product does not work as expected, and we sincerely apologize for any inconvenience caused.
To clarify the situation, support was promptly provided starting November 5th. After some back and forth, we requested admin access to address the installation issue and received it on November 17th, at which point we immediately proceeded to fix the problem. Throughout this process, all messages from the customer were answered without omission.
I am still waiting for customer's designer to response since then.
The code remains active on your site, and the tutorial provides clear guidance for customizing the delivery date picker. Other customers have recently purchased and successfully activated the same plugin: Squarespace datepicker
While we have processed the requested refund, we share this information so that other potential customers can make their own informed decisions about the product and service.
Thank you for your time.
The costumer support was awesome
November 5, 2025
Reply from Beyondspace
Glad you enjoyed the support! Helping you get the most out of Lightbox Studio is what we're here for.
Everything was great!
Everything was great: the communication,the fast implementation abd the result. I can highly recommend Beyondspace!
October 28, 2025
Unprompted review
Reply from Beyondspace
We're glad you're happy with the result—thanks for recommending Beyondspace!
Great way to lightbox portfolio gallery without leaving page
I was easily able to add this to my client's Squarespace site to create a specific type of portfolio gallery viewing experience. Their support was also extremely helpful in creating a custom solution. They are very responsive to answering your questions. I only wish their site's documentations + tutorials were slightly better organized.
October 8, 2025
Unprompted review
Reply from Beyondspace
It’s wonderful that we could help create that custom experience for your client! We’re actually working on streamlining our guides, but in the meantime, we’re glad the Lightboxify URL feature helped you achieve that seamless portfolio view without leaving the page. Thanks for the honest feedback!
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Really responsive business
Really responsive business. I had some installation trouble because my plugin was so old. Beyondspace responded to email support really fast and sent me a download link for a new version with instructions.
October 9, 2025
Reply from Beyondspace
It's great to know we could get your site back on track! Dealing with older versions can be tricky, so we're glad the updated link and instructions made the transition smooth. We really appreciate you sharing your experience with our support speed!
Outstanding Customer Service
I purchased the Lightbox Studio plugin to have the ability to zoom in on my Squarespace website photos and worked as it should. I soon discovered a strange behavior when using the browser back button. I explained the issue with Beyondspace customer service and they issued a patch which completely fixed the problem. I couldn't be more pleased. Great customer service, thank you. Please note that wherever the customer service is located is about a 12 hour time difference from New York time so you generally have to wait one day to receive a response.
October 9, 2025
Unprompted review
Reply from Beyondspace
We're so glad that patch did the trick! It’s important to us that the zoom functionality feels perfect across all browser behaviors. While the 12-hour time difference can be a challenge, we’re happy the results were worth the wait. Much appreciated for your patience and the kind words!
Perfect!
My questions were answered even before I bought something :) The support I got was really nice, fast and trustworthy. Now I have a lightbox feature that works just as expected. Adding it to my website was effortless too, as Beyondspace did everything for me.
Thank you!
September 18, 2025
Reply from Beyondspace
It's great that we could get those questions answered for you early on! We love making the setup effortless by handling the heavy lifting, so we're thrilled your lightbox is now working exactly as expected. We appreciate you highlighting the trust and speed of our team!
Reply from Beyondspace
Enjoy using the plugin!
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Beyondspace lightbox is a great solution!
Beyondspace lightbox studio works perfect for me!
I made my own website on squarespace with basic knowledge of websites. But this went super smooth and easy. When i bumped into a problem Niang Lee is there to help with an excellent and quick service. I couldnt be more happy with this solution for my squarespace page. Keep up the good work Beyondspace!
September 2, 2025
Unprompted review
Reply from Beyondspace
Happy to have helped your Squarespace site reach the next level!
Top Notch Customer Support
My client is an artist and she really wanted to be able to zoom in on her lightbox images, so I bought the Lightbox Studio plugin for Squarespace. I reached out to customer support about some customizations and Niang went way above and beyond to ensure the perfect solution. My client is delighted and so am I, thank you Beyondspace! I'll definitely be back.
August 10, 2025
Lightbox Video Plugin does not work as…
Lightbox Video Plugin does not work as described. Also, have not received a response from support, hence this negative review. Disappointed.
August 13, 2025
Unprompted review
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