Bezali Watches Reviews 193

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 40 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, often describing them as beautiful, elegant, and exceeding expectations. Many also appreciate the fast delivery service, with items arriving quickly and in good condition. However, some people were dissatisfied with the product and delivery service. Several customers reported receiving damaged or defective watches, or even cases where the expected item was not received. There were also instances where items were lost in transit or delivered to the wrong address, leading to frustration and concerns about the shipping methods used.

What people talk about most

Product

Consumers find product experiences to be ambiguous. While many reviewers received their items in great... See more

Delivery service

Users describe ambiguous interactions with delivery services. While some customers praise fast shipping, with... See more

Quality

Reviewers mention positive feedback about quality. Many customers are pleased with the condition of their... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Watch arrived damaged....plate in back of watch dented. Happened before it was even packaged and sent to me. Requesting a replacement.

Rated 5 out of 5 stars

Everything went extremely well. The watch arrived quickly, and looked exactly like the advertised picture.

Rated 5 out of 5 stars

Got my watch super-fast, Just as advertised , love it. Will definitely purchase again from Bezali.


Company details

  1. #42 of 45 best companies in Watch Store

Written by the company

Bezali.com offers watches from the world's finest and most respected brands. Tag Heuer, Omega, Baume & Mercier, Tissot, Michael Kors and many more. Bezali.com sells only 100% authentic, brand new merchandise. Fast free domestic shipping. We offer a 30-...


Contact info

3.2

Average

TrustScore 3 out of 5

193 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 5 out of 5 stars

Great Mascara!

I received my order promptly and it was easy ordering online. As the mascara is an 'old model', it is not easy to find in stores, so ordering online was perfect.

July 24, 2023
Advertisement
Rated 1 out of 5 stars

Sent me the wrong watch

Sent me the wrong watch - it was not as pictured. I specifically bought the watch for the blue leather band. When I told customer service this and sent them a picture, they told me it was the other band included in the box - which was absolutely incorrect. Still awaiting word on how they are going to resolve this.

July 13, 2023
Rated 1 out of 5 stars

I ordered two Gucci watches as gifts to…

I ordered two Gucci watches as gifts to be taken overseas for my children, but only received one along with an email indicating to verify and provide proof of how many watches I have received. I video taped the package that I received prior to opening and there was only one of the watches that I had paid for in the package. I received another email telling me that the company is out of that item and offered to refund my money back which was very disappointing because I had promised my son and daughter those watches. Normally it would have been ok but I am traveling from U.S. to overseas and I was told that maybe within 2 to 4 more weeks maybe there would be another watch like the one that I had originally ordered available to be sent, but not guaranteed. I have to go on my trip as planned because I have paid a lot for my plane ticket and can’t delay or cancel my trip. My son was extremely disappointed 😢. The company should not have taken my order and weeks later inform me of shortage of supplies. Your company should have informed me at the time of ordering that the item is sold out or out of stock. Very very disappointing experience.

July 3, 2023
Advertisement
Rated 5 out of 5 stars

Good Experience

Although communication could have been better, the watch was exactly what we ordered and at a great price. When you call, they are pleasant to talk to and shipping could not have been faster. Thank you so much for the watch and maybe we can do business again in the future.

July 10, 2023
Rated 3 out of 5 stars

When I purchased the listed said the…

When I purchased the listed said the watches in stock. Then, I was told it was not and had to wait two weeks to source it then ship. No labels with the watch so I'm concerned about authenticity.

May 17, 2023
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look