Both the off the shelf frames and passepartout, and the custom frames I have ordered have been of great quality for the price. Would recommend.
Company replied
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See what reviewers are saying
I recently bought two plexiglass frames and was initially a bit disappointed, as they looked cloudy and scratched. After I mentioned this here, the store pointed out that there’s a protective film on... See more
Company replied
The online ordering process isn't great - once your order is placed, there is not information regarding expected delivery times. I ordered a custom sized frame, but due to its large size - someone sho... See more
Company replied
I had ordered a mirror, frame, passepartout and an art glass. The art glass arrived broken, and passepartout was slightly imperfect. I contacted BGAfoto and their customer care was fantastic. New item... See more
Company details
Written by the company
Norge største sortiment av rammer, album og posters (20 000+ produkter) - Alltid rask levering - Gode priser - Personlig kundeservice
Contact info
Vogts gate 64 , 0477, Oslo, Norway
- 23 96 41 12
- info@bgafotobutikk.no
- bgafotobutikk.no
4.3
Excellent
4K reviews
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Rammen passet perfekt.
March 12, 2026
Reply from BGAFOTOBUTIKK.NO
Hei Bjørn,
Tusen takk for 5-stjerners vurderingen.
Så hyggelig å høre at rammen passet perfekt! Vi setter stor pris på at du tok deg tid til å dele opplevelsen din med oss.
Håper du får mye glede av rammen, og vi hjelper deg gjerne igjen hos BGA en annen gang.
Great value for money
Both the off the shelf frames and passepartout, and the custom frames I have ordered have been of great quality for the price. Would recommend.
January 15, 2026
Reply from BGAFOTOBUTIKK.NO
Hello,
Thank you so much for the lovely review! We're really happy to hear that both the ready-made frames and passepartouts, as well as the custom frames, met your expectations and offered good value for the price.
It means a lot to us that you’d recommend us. We truly appreciate you taking the time to share your experience, and we hope to see you back again when you’re ready for your next frames.
Have a great day!
HORRIBLE Customer service
AVOID this company! I bought a mirror with LED lights behind it, which do not work. Only the button lights up and when you press it, nothing happens. But this is not the biggest problem.. Their customer service is absolutely terrible. Takes days to reply and does not want to help me. She told me to call an electrician. Mind you, this is a VERY simple installation that we've done many times and had no issues with. I am not paying for an electrician to tell me the mirror does not work..Will then the company refund me for the electrician cost after he determines the mirror is faulty? Because that cost would be 3x the mirror.
Then I sent her a photo of the issue and she tells me that the cord did not come with the mirror and that's why she cant help. The short white cord was literally INSIDE the box. So their customer service does not even know the basic product specifications.
Too bad, the webshop has nice stuff but I don't trust them because of their customer service and their unwillingness to help. You should really check who you hire as your customer service representative. After all, they represent your brand.
January 30, 2026
Unprompted review
Reply from BGAFOTOBUTIKK.NO
Hi, Silvi,
Thank you for your review, unfortunately is is anonymous, so we are not really sure which errand and order it is regarding.
We do have a range of mirror that requires permanent installation, typically larger bathroom mirrors. In Norway these kind of installations, needs to be done by a authorized electrician. These mirrors are marked in produkt description with this information.
However, we recently have discovered that we have one mirror that by en error from the manufacturer has been delivered with a plug, that should not have been included, regarding the mirror Rumination LED 70x90 cm 51082609. If the claim is regarding this mirror, please await an reply email from customer service, or contact our customer service by chat, or email info@bgafotobutikk.no
Have a nice day!
Experience in the store is very poor
Experience in the store is very poor. The lady who works there doesnt have a clue on what customer service is. It is almost as if I was an annoyance by being in the shop.
December 2, 2025
Unprompted review
Reply from BGAFOTOBUTIKK.NO
Hi, Suthharsan,
Thank you for your review, but we are sorry to hear that you have had this experience in our store in Oslo.
We in the online store sincerely apologize for this and will pass the information on to the correct department. We take such incidents very seriously. If you would like to elaborate on what happened, you can send an email to info@bgafotobutikk.no.
Wishing you a great day!
Kind regards
The BGA team
:-))))))))
November 3, 2025
Plexiglass frames
I recently bought two plexiglass frames and was initially a bit disappointed, as they looked cloudy and scratched. After I mentioned this here, the store pointed out that there’s a protective film on both sides of the plexiglass. While I had removed the outer one, I completely missed the inner film. Once I peeled it off, the prints look beautiful! These frames are definitely a great budget-friendly option. Thanks to the team for their quick and helpful response.
September 4, 2025
Reply from BGAFOTOBUTIKK.NO
Hello,
Thank you very much for your review;
I believe, however, that you have forgotten to remove the protective film that is on both sides of the acrylic glass. This can be difficult to spot, but if you peel a little at a corner with a nail, you can get hold of a film that can be pulled off. The film is transparent and fits tightly against the glass, but if you take it off, the glass behind will be crystal clear and free of scratches.
If you have removed both protective films and there are still scratches, you should contact us at info@bgafotobutikk, so we can take a closer look at the matter. The glasses should, of course, be crystal clear and flawless.
Wishing you a great day ahead!
Best regards
The BGA team
Rask og god levering
August 11, 2025
So nice print and secured packaging.
August 1, 2025
It's straight to the trash
For the price I paid, I expected at least a wooden frame, and that's not what I received. The frame is useless because it warps when I try to hang it on the wall. It's straight to the trash.
July 29, 2025
Reply from BGAFOTOBUTIKK.NO
Hi Priscila,
We’re sorry to hear that the frame didn’t meet your expectations. The frame you purchased is a narrow frame in a large size, which means it needs to be mounted with the back panel attached for stability, and it shouldn’t be carried or lifted from one side only.
If you suspect there’s a defect with the frame, please contact our customer service at info@bgafotobutikk.no so we can help you further. If you simply don’t wish to keep the item, you also have the right to return it within our return policy.
Kind regards,
BGA Fotobutikk
I have no idea where my order is.
June 28, 2025
Reply from BGAFOTOBUTIKK.NO
Hi,
Thank you very much for your email. I’m truly sorry that you’ve had to wait for your order.
You ordered a very special product that we manufacture on demand, and therefore it has a longer delivery time of 10–20 working days.
I can see that your order was shipped today, July 14th, and we have sent you the tracking link by email.
Please don’t hesitate to let me know if you need any further assistance!
Best regards,
Marie
Customer Service
BGA
Cool place
Was there today, got a lot of help and came home with super cool framed poster! Really like this place!
June 13, 2025
Unprompted review
Reply from BGAFOTOBUTIKK.NO
Hei!
Takk for flott tilbakemelding – så godt å høre at du er fornøyd med både levering og kvaliteten!
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