Bgmgirl Hair Reviews 1,629

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as soft, natural, and true to length and density. Many people are impressed with the excellent customer service, highlighting the team's responsiveness, kindness, and helpfulness throughout the entire process. The products are frequently noted for their amazing appearance, with many consumers receiving compliments and finding them easy to style and install. However, some customers experienced issues with product quality, reporting that some wigs tangled easily, shed excessively, or felt synthetic after washing. Additionally, a few people were dissatisfied with delivery times, mentioning long waits and unaddressed issues with their orders, and some found customer service unresponsive or unhelpful when problems arose.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the hair as soft, full, and... See more

Quality

Customers consistently note positive experiences with quality, often praising the hair as soft, full, and... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction and loyalty, citing... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness,... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reviewers praising quick delivery times... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hey yall I ordered my hair on the first of the month I don’t want to over react but I’m just scared and skeptical how long did it take for you to receive your packages and is this legit please let me... See more

Company replied

Rated 4 out of 5 stars

I've purchased 2 wigs on BGM hair. The lace wig I purchased was great quality, amazing and long-lasting. But the burmese curly half wig I purchased 3 months ago has been disappointing. Out of the b... See more

Rated 4 out of 5 stars

Their customer service is truly top tier, very respectful, kind, and responsive throughout the entire process. I really appreciate how helpful and attentive they’ve been. It made the whole experience... See more

Rated 5 out of 5 stars

BEST HALF WIG I EVER PURCHASED!!! I bought mine in 28in 250% density and tried cutting a few layers in it...but got a little scissor happy lol. Its sooooo full and the curls are so cute. In addition,... See more


Company details

  1. Wig Shop

Written by the company

BGMgirl Hair company specialize in high quality 100% human hair, we've been in hair business for over 10 years, we have our own factory, which provide flesibility for hair produce and best price for wholesale. BGMgirl Hair ship worldwide, providing high quality hair at affordable prices, with strong supply ability and sufficient stock, gradually into a global human hair enterprises in the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

1st time purchaser and I Love my new…

1st time purchaser and I Love my new wig!! The fit was perfect, it looks like my hair, and I was very impressed with the attention to detail packaging to insure no water damage could occur while in transit, the small token gift of eyelashes, and the tracking process was so reassuring and convenient for guaranteed arrival.

March 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Brown Highlights Glueless

Hi, everyone I ordered the brown highlight glueless deep wave wig and got it within two days. I love the wig doesn’t have a smell, the curls hold very well and overall I like the quality. I’d rate it a 10/10 and recommend others to purchase it. Definitely buying another one soon.

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

This wig is sooo teaa

This wig is sooo teaa. The layered body waveee, the chocolate brown colour. I literally looked so stunning on my birthday thanks to BGM girl hair

March 16, 2025
Unprompted review
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Rated 5 out of 5 stars

The best company for wigs.

This is the best company to order your wigs from. The quality is top notch plus the delivery was so fast. Ordered my second wig and honestly I was disappointed just like I wasn’t with the first one.

March 18, 2025
Unprompted review
Rated 3 out of 5 stars

The wig is good but the wig cap is too small for me.

The wig is good, pre everything, good density. But for me, the wig cap is not my size, it is too small, and the wig cannot sit well on my head making the wig not a good outcome. And the problem is I have already cut the lace at the front so I cannot be able to return it. They need to put in consideration for people like us in the wig caps.

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Why you should order

Hello to all,

I ordered from bgm hair and got it within a day. I ordered January 31st and got it on February 1st without paying any additional priority shipping. The wig itself is great quality of hair and thick. A little bit of shedding only because I dyed my hair to color 27 and 30. I bought their 13x4 200 density silky straight wig with pre bleached knots. Overall, I will continue to order from bgm hair. I will continue to give raw reviews @thewigreviverrr on tiktok and Pinterest. Almost two months later I still get compliments on my hair !!!

January 30, 2025
Unprompted review
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Rated 4 out of 5 stars

I got my wig I love it the hair quality…

I got my wig I love it the hair quality A1 it do shed some but nothing to major on the down side my lace was cut uneven and and I couldn’t get the glueless wear out of it and I still had to take it to a professional for a install which I really was trying not to do but over all great wig.

March 16, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely loved my experience…

I absolutely loved my experience ordering from BGM HAIR this is my fourth time and I haven’t been disappointed once! I got a brown/ reddish closure unit and I’ve been wearing it Glueless quality is good and it’s true to length

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

I don’t even wear wigs!

I don’t even wear wigs!

But I’m back for another one! Great product and service. Wish it came sooner but I’m sure that’s because I’m based in the UK

March 14, 2025
Unprompted review
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Rated 5 out of 5 stars

WOW!!!

WOW!!!! The hair feels so soft and no shed at all!! I will definitely order from this site again! Highly recommend for anyone that's looking into hair.

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Love my hair

Love my hair. I receive exactly what I ordered and the pricing was fair as well. I’ve ordered from this company many times and I haven’t been disappointed yet.

February 28, 2025
Unprompted review
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Rated 5 out of 5 stars

The best hair I have ever ordered

The best hair I have ever ordered. Arrived so quickly and the hair has 0 smell and so thick and soft. Could track my wig as it was being delivered and when it arrived I couldn’t believe how good the quality was, cannot reccomend enough. Will forever be getting my wigs from this company!

March 13, 2025
Unprompted review
Rated 4 out of 5 stars

Kinky straight wig 20 inches was very…

Kinky straight wig 20 inches was very beautiful and natural looking. My only issue is I’m a big head girly so I have to customize my cap and expand it to enjoy this wig. That is my only issue. Overall I really like it.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

I love my water wave and cannot wait to…

I love my water wave and cannot wait to wear it, It is so soft to the touch, amazing. I will be going to my Mary J Blige concert and cannot wait. Please, customers, please buy. I bought this in the 18" and the honey blond in 24". Thanks. it was also well packaging and came before the scheduled time.

March 12, 2025
Unprompted review

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