Betterhomes LLC Reviews 2,873

I have a very good experence with our property supervisor “Aisha” , she is always super responsive and ready to collaborate and support

Kind, patient and trustworthy service. Always in touch and ready to clarify all details.

Rania Samir is both professional and humurous, a lovely combination that builds confidence in the client. I work and live in China, and to know that Rania is looking after the property brings a sense of reassurance. She is always willing to help and is a major asset to the company.
Tom Clifford

Great experience since couple years already with my property advisor Rania Samir. Professional and helpful always

Amazing experience overall! Our property supervisor, Rania Samir, is always available for any issues and promptly takes action/follow up, in a professional manner, to resolve them.

my communication and service experience was excellent,everything is always smooth and clear, thanks to Rania,she always been very responsive ,and profissionally helped me everything

Choosing Betterhomes as our service provider is the best. Especially working with Rania makes everything much easier. She answers on time, ensures our clients are taken care of and also ensures that we get the service right on time. A big thank you to her and the whole team at Better Homes.

We are from Türkiye and we already had one investment in UAE, We wanted to purchase the second one with a different agency And we are really thankful for it. Karalina was amazing She’s so focused and honest Agent, which is hard to find. I am never buying or selling anything else if she is not involved.

Excelent service from Rania Samir, very helpful and supportive. always understanding the needs of the client.
Feeling trust and consideration. Excellent work, offering me what I was looking for. Well done Rania for making me glad. I am sure you are a real asset to better homes. Keep it up and thank for everything

Excelent service from Luke Fernandez, providing me exactly what I needed in property management. always available to discuss any issues or queries and provide advice when needed.
Feeling trust and consideration. Excellent work, offering me what I was looking for. Well done Luke for making me glad.Thanks to Betterhomes for such individuals who make customers experience a delight.

BetterHomes has been managing a few properties for me for sometime now. While they have always been very professional, the quality of work received upon Luke Fernandez assuming the accounts has been unparalleled. Consistency in high quality levels of clarity, communication, and recommendations made this an amazing experience.

Over the past 2 months i have been working closely with my Property Supervisor Luke Fernandez.

From managing the exit of the previous tenant, to assisting with the redecoration of the apartment and then finding and securing a new tenant, Lukes work has been invaluable.

He has worked extremely hard managing the above work, though was always a pleasure to deal with and always available to discuss any issues or queries and provide advice when needed.

All in all a great property manager to have.

Excelent service from Luke Fernandez, providing me exactly what I needed in property management. Feeling trust and consideration. Excellent work, offering me what I was looking for. Well done Luke for making me glad.

I am writing to share my disappointing experience with Better Homes. Despite clear terms in my agreement, I encountered a significant lack of transparency and fairness in their dealings.

Firstly, the involvement of a third agent was never mentioned to me initially. This omission led to an unexpected and unfair distribution of the commission. The agent took 50% of the commission, leaving me with only a quarter, which is not aligned with the agreed terms. This calculation seemed unreasonable and unfair.

When I raised my concerns, I was met with a response that did not address the core issues. The handling of my case by Better Homes' team, including their CEO, did not reflect the professionalism and integrity one would expect from a reputed firm. Their support for their sales personnel in this matter, despite the evident discrepancies, was particularly disheartening.

My experience has left me with a profound sense of being taken advantage of, and I am disappointed by the lack of respect for the contract. I will not be using Better Homes' services in the future, and I would caution others to be vigilant when dealing with them to ensure they do not face similar issues.

First time using Betterhomes and the whole process was seamless. The agent Maddy was so professional yet very friendly, obliging and extremely helpful
She made the whole experience very easy and stress free
Would recommend this company whole heartedly

I was dealing with Vannesa an agent with betterhomes. Even though she was new but it doesn't stop her to give excellent service. Quick response and transparent during the whole process. Overall i think betterhomes is the best in dubai.

It was the best faster deal via Madam Suraiya Fatima Nawab, many thanks

Thanks Neven from Alghazal Tower Managment for your kindness and endless support.

Regards,
Ahmed

Im tenant in one of the properties managed by Betterhomes and their service is outstanding, we have been in this building for the last 3 years and Mrs. Nivine the property manager has been a real support always getting our requests done in no time.
Thx betterhomes thx nivine

Had an excellent customer service with Vanessa. Very professionally handled