Eleanor used to be my day-to-day contact at Bibby and then she was internally promoted but still kept us within her portfolio of clients - which I was happy about. Eleanor is always really friendly a... See more
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Since 1982 we've helped small and medium sized businesses grow and thrive in domestic and international markets.
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First Floor, Pembroke House, Banbury Business Park, Aynho Road, OX17 3NS, Banbury, United Kingdom
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Sarah took me through the process explaining each step. Nayan has carefully conyrolled my account and is reguarlly in contact with me. Can't fault them, my experience has heen a positive one.
Excellent communication and assistance from both Nayan and Caroline helping my business grow and move forward.
I used them for to long , they don’t tell you the hidden costs the over saturated situation, the constant claw backs , expecting to draw down say 16 k on a 20 k schedule on average 3/4 k available, at very first it’s brilliant, but when your slow customers catch up your in the same position but worse because the then call all the shots , steer clear at all costs , your business will go under unless you have really good payers on time , my question is if you have why factor get an overdraft instead because you are still in control

Reply from Bibby Financial Services
We have been using Bibby since the beginning of the financial year and i am wondering why i didn't do this sooner!! It was easy to set up and the software is easy to use. There is always someone at the end of the phone for any questions you may have, Michael, Pav and Dee have been my 'go to' guys, they are always happy to spend the time so that the facility runs smoothly. This facility takes so much stress out of running our Company day to day - it is one of the best decisions i have made ;-)

Reply from Bibby Financial Services
We have been using Bibby Financial Services for many years to help with cash flow.
Many thanks to our Relationship Team Leah Morton - Relationship Executive and Shahil Ghavda - Credit Controller for your help and support - We are sorry to lose you but wish you the best for your careers going forward.

Reply from Bibby Financial Services
What a team! Carolyn Bell and Leah Morton are absolute stars. I cannot praise them highly enough.
As my day to day contact, Leah is amazing, she has patiently dealt with every query and request in a friendly and timely manner.
Carolyn is also amazing , she has been incredibly supportive and has taken the time to understand our business and its needs
Both are lovely people and consummate professionals…Bibby, you are lucky to have them

Reply from Bibby Financial Services
Sangita is a pleasure to work with. Always happy to help and does great work with our leger at Bibby. Quick to respond and reconcile our customers payments. Couldn't ask for more!

Reply from Bibby Financial Services
I set up invoice factoring with Bibby. I dealt with Mark in the setting up process and he was very helpful and we got it all set up without too much hassle. In the day to day running of the account I deal with Jean and Lisa, and they are helpful and respond to any questions quickly with a straightforward answer, and are friendly and easy to deal with. I'm happy with everything and I would recommend them to anyone looking to set up factoring for their business.

Reply from Bibby Financial Services
Great company to deal with and a vital part of my business, I deal with Nayan and Wendy, cant speak highly enough about them, a credit to bibby. Thank you.

Reply from Bibby Financial Services
Very happy with Bibby. Kelly our business development contact was excellent, on the ball and delivered a fantastic service.

Reply from Bibby Financial Services
I was put in touch with Bibby FS from an intermediary called in Funding Links after clicking on an online advert. Our company is very niche, and while operation within the Construction Industry we don't conform to regular invoice milestones. Bibby immediately got in touch, took the time to learn about my business and how we operate, and even sent two representatives out to visit us. They have managed to put together a package that suits our business, and I have three points of contact for help, and even got a 1 hour training course on how to use their portal. This facility has allowed us to fund a number of recent large contract awards. So far (approximately 1 month in) my experience has been very good, everyone is helpful and their portal is pretty well thought out. Special mention to the two representatives who worked tirelessly to get our company onboarded as quick as possible, Chloe and Liam, they really did go the extra mile, Chloe even working while looking after a young child and on her annual leave! I look forward to a successful partnership with Bibby FS.

Reply from Bibby Financial Services
We have as a company been working with Bibby for our Invoice Factoring and find them very helpful, efficient and work with us around all our customer needs. Specials mention to the Scottish Team that ae always at the end of a phone.

Reply from Bibby Financial Services
The two ladies assigned to our account (Liudmila Koroleva and Leah Morton) have been helpful, friendly and responsive. It's a pleasure to work with them. Any issues we have are worked out quickly.

Reply from Bibby Financial Services
Horrific
Like debt collection agency . No understanding of change of finances . Would never ever use again

Reply from Bibby Financial Services
We’ve had a great experience working with Bibby Financial Services. Their support has been dependable and has really helped keep things running smoothly from a cash flow perspective.
A special mention to Joe Rayfield and his team they’re always approachable, quick to respond, and genuinely helpful. It makes a real difference having a relationship manager who understands our needs and goes that extra mile.
Would definitely recommend.

Reply from Bibby Financial Services
Have newly signed up to Bibby Financial Services. Process to date still needs some ironing out. However, Michael Wall has been exceptional in supporting us with this. He is responsive, delivers and cares about our experience and ensuring that we can maximise our funds.
The data base system is not user friendly and does make the experience easy. We are unable to audit that monies received are being allocated appropriately and the audit trail for this. However, this is something which the exceptional Michael Wall is supporting us with. Without Michael and Sarah I do feel that the overall rating would be lower.

Reply from Bibby Financial Services
We’ve had an excellent experience working with Bibby Financial Services. Everyone we’ve dealt with, from Michael Wall to Sarah Payne, has been amazing to work with throughout the entire process.
The team has always been professional, responsive, and genuinely supportive, making everything straightforward and stress-free. Communication has been excellent, and they’ve consistently gone above and beyond to help whenever needed.
It’s refreshing to work with a company that values customer service so highly, and we wouldn’t hesitate to recommend Bibby Financial Services to anyone looking for a reliable and helpful finance partner.

Reply from Bibby Financial Services
The onboarding with Bibby was excellent, the training was very good and the staff have all been very friendly and knowledgeable.
The whole process has been straightforward and even if there was a issue it was dealt with quickly and efficiently

Reply from Bibby Financial Services
It’s an absolutely fantastic service. Wendy and Nayan are truly geniuses at what they do, and they have been incredibly helpful with all the needs for Bibby. Really appreciate their support, professionalism, and dedication throughout. 👏
HS GLOBAL LTD

Reply from Bibby Financial Services
my review of Bibbys is the fact that we have Eleanor as our point of contact, she is an absolute Gem she has helped us 'Spraytech' in so many ways always available on the phone responds to emails and if she is in a meeting she immediately calls back.
I cannot thank her enough sometimes as she has gone far and beyond with our issues and quierys.
Eleanor is an absolute credit to your company and its made our working relationship so much easier and a pleasure.
Thank you Eleanor and all Megan for all your hard work and dedication with our Company.

Reply from Bibby Financial Services
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