Bibby Financial Services Reviews 

From start to finish Steve at Bibby was a pleasure to work with in getting this facility open. At first I needed some guidance on how the facility worked and he explained it all with full detail and clarity. He was always on the phone after hours supporting us in setting up the paperwork trail and The team made me feel like I was onboarded before the facility went live they were that helpful through the process. looking forward to working with the team of Gemma and Holly.

At A4G Chartered Accountants, we’ve been working with Steve Taylor for many years, and we always feel comfortable and confident recommending him to our clients. Steve is not only professional but also incredibly personable, and we know our clients are in safe hands with him.

The team are supportive, patient and able to provide experience to our team who were new to process.
The people involved have been able to provide guidance and instruction at every stage. Great to work with.

We was unsure of what to expect from our first point bod contact with Bibby but it has been one of the best decisions we have made for the company. Its has been a seamless transition with all the support we could ever ask for from Michael and Sarah from on boarding and to using the system it has helped our company no end. I would recommend them to anybody

Joe and James they're absolutely brilliant,. They both worked under the pressure 👏 plus their action and ability to complete the task in time. Literally I am a very happy customer plus I highly recommend Bibby in special those two young gentleman's. In one word I am very triled by their service and hard work.

After several years with Bibby, we continue to be impressed by their outstanding service. The team's communication is excellent, and they are always helpful and responsive. The initial setup process was seamless, and their hassle-free platform makes our daily operations easy. We highly recommend Bibby to any business seeking a reliable and efficient invoice finance partner.

I can't recommend Steve Taylor highly enough! He was absolutely amazing throughout the entire process of getting my credit facility open. Steve went above and beyond—working tirelessly day and night, even on weekends—to make sure everything was completed efficiently and on time. His dedication, professionalism, and communication were second to none.
A huge thank you as well to Ruth Salhus and Gemma Johnston, who were both incredibly supportive and knowledgeable. Ruth’s attention to detail and calm, reassuring approach made a real difference, and Gemma was always quick to respond and kept things moving forward seamlessly.
This team is truly outstanding—committed, responsive, and an absolute pleasure to work with. If you're looking for a company who genuinely care and deliver on what they say they will do, look no further!

Our contract with Bibby commenced Dec 24. The onboarding process was efficient. The post onboarding support from the client relationship team headed up by Catherine Gottschalk was excellent. As you sign up more clients and contracts to the ledger, the variables affecting funding availability and the impact on cashflow can be difficult to fully understand, but with the assistance of Catherine and her team, our knowledge and confidence in being able to accurately forecast funding availability, increased significantly. The team were always supportive and flexible when unforeseen funding issues arose.

Mark has been tremendous in helping us get settled in and swiftly approved for invoice factoring. Everything mark and his team have done has been conducted professionally and have always been available on the phone at every given opportunity. Mark and his team have been an absolute pleasure to deal with and are a credit to your company.

After almost 7 years as a client my account with Bibby was suddenly terminated citing a few trivial reasons.

Due to a lack of working captial the business stopped trading for 3 months.
I suddenly got a call from my client manager informing that my agreement will be terminated. Despite my assurance that i intent to restart with a some funding from my sister that was just not good enough. I regret using Bibby for so long. I now offer my customers a early payment discount which seems to be working

Easy transition, always reply and on the end of the phone. Great customer service. Would recommend.

The team at Bibby Financial Services made securing a confidential invoice finance facility simple and stress-free. The team was efficient, knowledgeable, and flexible, truly understanding our needs. Special thanks to Jeremy (Jez) Knowles and Harriot Hancock for their support and professionalism throughout. Highly recommended.

Excellent communication and fight your corner.

Worked alongside Alicia for the last 12 months. Always positive and keen to help. Very efficient in making things happen!

I am very pleased and lucky working with Nayan and Caroline. Always helpful and answers my questions in simple and easy way. We are working with challenging client and Nayan is always on the top of all challenges. After a year working with Bibby services i am glad i chosen this company.

Working with Gurshan Mistry at Bibby Financial has been nothing short of exceptional. Her unwavering commitment to managing our account debt has brought a level of efficiency and reliability that has truly transformed our financial processes.

Gursharn’s organisation is second to none — every detail is meticulously handled, and nothing ever falls through the cracks.

What truly sets Gursharn apart is her outstanding communication. Whether it’s providing timely updates, working on concerns, or proactively identifying solutions, she ensures that we are always "in the loop" and confident in the process.

Her knowledge of our business and understanding of each of our clients’ unique needs have made a measurable impact. Gurshan approaches every interaction with precision, enabling her to make decisions that are not only strategic but also empathetic.

We are incredibly fortunate to working with Bibby and have Gursharn supporting us, and we look forward to continuing this successful partnership.

Bibby financial really supported my business with cash flow and helped me grow my business.

Special mention to my Relationship management team who have made facility simple for me (Maria, Kristy & Emma)

Especially when banks are getting more automated and generic Bibby have made it a pleasure to work with and made the service really personable

Being Introduced to Bibby Business Finance has been my best banking experience in over 24 years of running my own business.
From the first telephone call 6 months ago and subsequent meetings they have listened understood and worked with us to help maintain and grow our business. They are responsive and the systems are first class and easy to use. Staff are always available and forward thinking, Michael is very much on the ball and very helpful.
They are always open to new ideas and if they unable help they will point you in the right direction. We all enjoy working with Bibby and look forward to the future with them, Thank you

I have been really impressed with the team at Bibby. My first contact was with Mike Stevens who was outstanding throughout. He was very experienced and knowledgeable about invoice finance. He exceeded all expectations and did what he said he would at every step. Since onboarding it has been a pleasure to deal with Ian, Alana, Jane and Jordan. All of whom have been super helpful and gone above and beyond to help me. I can see this service and this team transforming my business over months to come. I just wish we did this sooner. Thank you.

Worst experience ever, when in court Bibby were told nothing they have shows we were personally liable for just under 4K it was adjourned and they were told they need to look at the evidence they submitted as there is nothing signed for personal liability. We waited and waited but never another court date. They even submitted paperwork with what is my signature which was clearly not. Then I. April letter comes in from Wilson and Roe with a high court order, why has Bibby on informed us of the court hearing as I would have attended due to I never signed anything making me personally liable and I had also left the company. My solicitor looked at everything and made it clear I’m not liable in his words we will have our day in court. But Bibby didn’t allow that and did not send me the summons. I paid the high court order as I don’t need bailiffs on my door. Since then I’ve been trying to get confirmation that this has been paid but both sides refuse to send a receipt of payment made. Bibby I want my money back I was nothing to do with the company court already said you don’t have anything placing liability with me