It's always great doing business with this company! However sometimes the description of the book's condition is not as accurate as it needs to be. Other than that I highly recommend doing business wi... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Book in great condition. Took longer than specified to arrive, but as its now winter, a gardening book is perfect for long dark nights.
I have never been disappointed by biblio. Books are always as described, priced fairly, and delivered in good time. On those rare occasions (and I'm talking about over an 11-year span) that I got the... See more
I love shopping Biblio! I used to be a bookseller at an independent bookstore and now I only use Biblio for my used book purchases. The individual booksellers are wonderful, the books arrive in record... See more
Company details
Written by the company
Biblio has been a marketplace serving indie booksellers and customers since 2003. Search and buy over 100 million used, rare, out-of-print, signed and first edition books and textbooks from independent bookshops around the globe! You can reply to any customer service emails from Biblio to reach customer support. We also provide the contact email for the bookseller from whom you purchased on your order receipt if you wish to reach out to them directly. If you need support for a Biblio order, please contact us at support@biblio.com. We provide a 30 Day Guarantee for various situations here: http://www.biblio.com/pages/order_guarantee.html
Biblio: Support & Service
Written by the company
- We are here to mediate between customers and booksellers.
- We are committed to sharing used and rare books from independent bookshops and getting them in front of the customers who want to buy them! We are also here to help if things don't go perfectly - the wrong copy of a textbook was ordered, the shop made an error and sent the incorrect book, or the shipping service didn't deliver as promised. While we hope that everything goes as planned, we are here to mediate any difficulties that arise during the order process. If you are a Biblio customer and you are reaching out for help directly from the bookseller, include support@biblio.com in the CC field of your email so that we are in the loop and can step in and help as needed.
Contact info
PO Box 1211, 28801, Asheville, United States
- 1-800-813-9432
- support@biblio.com
- www.biblio.com
4.3
Excellent
35K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 30% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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I have been ordering from Biblio for…
I have been ordering from Biblio for many years now. My primary reason for using them is that they support independent used book bookstores. My experience has been that the books arrive in a timely fashion, and if there is ever a problem with delivery or quality of the books, it gets resolved quickly and professionally. I recommend Biblio to all my friends.
October 31, 2026
Great service all around!
Great service all around!!
Excellent communication from seller - from the time the order was placed and all the way until delivery. Packaging was done extraordinarily well to protect the book from damage during shipping.
October 31, 2026
Book arrived and is in great shape.
October 30, 2026
Biblio: VERY RELIABLE SOURCE OF USED BOOKS
Biblio sourced a book a ordered from them from a different book seller, as it was a difficult book to find. When the book did not arrive, I contacted Biblio who immediately contacted the book seller to inquire as to the whereabouts of the book and communicated this to me. That book seller did not respond, so Biblio immediately refunded my purchase. I fiind Biblio to be a very reliable book source. anne boylon
October 20, 2026
Good condition used-books
Got the books I ordered and though used, they were in pretty good condition! Came in a timely manner.
October 31, 2026
Ordering from this company was easy.I…
Ordering from this company was easy.I received my order in the time frame I was quoted . Price was reasonable. I've already read my book.I enjoyed it. Will order again. Thank you!
October 30, 2026
Good for finding out of print books.
October 29, 2026
BIBLIO comes through again!
I've used Biblio for years now. The number of bookstores, the breadth and depth of available titles (rare indeed when I can't find what I'm after), and the knowledge that I'm supporting real bookstores, with real people working them, combine to keep me coming back again and again. The prices are reasonable, and the descriptions are accurate. What's not to like?
November 2, 2026
I love it!
I love that I can find most books I want for a better price than other book sellers!
October 28, 2026
I got 20 books shipped from England…
I got 20 books shipped from England faster than if I'd mailed myself a postcard from the next town. Great quality; great price.
October 31, 2026
Excellent
Excellent, intuitive online ordering and timely delivery! Very easy to use.
November 1, 2026
excellent service
I've only place orders through Biblio once or twice, but the service has been excellent. Books as described, arrived timely.
November 1, 2026
Good place to buy books
Book condition was accurate, price was fair, shipping was fast and I was kept up-to-date on the progress of the order.
October 31, 2026
Always delivered on you promises & the…
Always delivered on you promises & the few times I've had an issue it was resolved with expediency
October 26, 2026
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