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Biblio Reviews 

35,093
•
TrustScore 4 out of 5

4.2

Book Store
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Review summary

Created with AI, based on recent reviews

Looking at 327 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent product quality, consistently finding books exactly as described and often in better condition than expected. Many also appreciate the fast, timely delivery service, with items arriving quickly and securely packaged, alongside consistently great and reasonable prices. However, some customers noted issues with inaccurate book condition descriptions, finding items not matching the listed quality. A few other people also felt that there were significant problems with orders not being received, including instances of incorrect tracking information and complete lack of delivery.

What people talk about most

Product

People report positive experiences with product, often praising the reasonable prices, quick shipping, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast shipping times and... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that books arrived in the... See more

Price

Reviewers mention positive feedback about price, consistently finding items to be fairly priced and offering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's always great doing business with this company! However sometimes the description of the book's condition is not as accurate as it needs to be. Other than that I highly recommend doing business wi... See more

Rated 4 out of 5 stars

If you are looking for a book, they will have it at a great price. I feel they could improve by keeping customers in the loop on delivery status that is the only reason for the 4 stars. With that said... See more

Company replied

Rated 5 out of 5 stars

Purchasing my textbooks has never been easier! I was able to compare the prices and quality across each book, to search the books by name or IBSN number, and they all were shipped to me quicker than t... See more

Rated 5 out of 5 stars

I have never been disappointed by biblio. Books are always as described, priced fairly, and delivered in good time. On those rare occasions (and I'm talking about over an 11-year span) that I got the... See more

Company details

  1. #20 of 27 best companies in Book Store
  2. #11 of 13 best companies in Childrens Book Store
  3. #2 of 2 best companies in Rare Book Store
  4. #3 of 3 best companies in Used Book Store

Written by the company

Biblio has been a marketplace serving indie booksellers and customers since 2003. Search and buy over 100 million used, rare, out-of-print, signed and first edition books and textbooks from independent bookshops around the globe! You can reply to any customer service emails from Biblio to reach customer support. We also provide the contact email for the bookseller from whom you purchased on your order receipt if you wish to reach out to them directly. If you need support for a Biblio order, please contact us at support@biblio.com. We provide a 30 Day Guarantee for various situations here: http://www.biblio.com/pages/order_guarantee.html

Biblio: Support & Service

Written by the company

We are here to mediate between customers and booksellers.
We are committed to sharing used and rare books from independent bookshops and getting them in front of the customers who want to buy them! We are also here to help if things don't go perfectly - the wrong copy of a textbook was ordered, the shop made an error and sent the incorrect book, or the shipping service didn't deliver as promised. While we hope that everything goes as planned, we are here to mediate any difficulties that arise during the order process. If you are a Biblio customer and you are reaching out for help directly from the bookseller, include support@biblio.com in the CC field of your email so that we are in the loop and can step in and help as needed.

Contact info

4.2

Great

TrustScore 4 out of 5

35K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(35,093)

320 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great value -- defeat Amazon

I love shopping Biblio! I used to be a bookseller at an independent bookstore and now I only use Biblio for my used book purchases. The individual booksellers are wonderful, the books arrive in record time, and I am able to continue building my library. Of course, the prices cannot be beat.

May 5, 2026
Rated 5 out of 5 stars

Biblio has books other places do not

I have found several books on Biblio that I had difficulty finding anywhere else. It is a fun place to browse for first editions and older historical physical books. All of my several orders were shipped promptly, and arrived in their advertised condition.

April 20, 2026

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