Bici Reviews 

369
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I 100% recommend Bici for all of your bike and accessory needs. I reached out to Sean Moretti to express interest in the Gen3 Trek Checkpoint and ended up getting one shipped to me in Montreal. I was... See more

Rated 5 out of 5 stars

I recently purchased a Specialized Roubaix from BICI, and I couldn't be more impressed with their customer service. From the moment I walked in, I received a friendly welcome from Roz, who provided... See more

Rated 2 out of 5 stars

Sheesh — Bici puts out a marketing email about wide cycling shoes. Ten minutes browsing their offerings, immediately, to find they don’t have any of the shoes they sent me to look at, or rather they... See more

Rated 5 out of 5 stars

I live in Calgary and ordered a Cannondale Synapse Carbon 5 online and all in all I am very pleased with how everything went. Great customer service and it was delivered pretty much on time. I watched... See more


Contact info

4.2

Great

TrustScore 4 out of 5

369 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(369)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

Great selection, easy to navigate online shop, with prices that are very competitive - plus delivery was much quicker than expected. These guys must love bikes as much I do….

August 2, 2021
Rated 1 out of 5 stars

Very bad experience with this store

Very bad experience with this store. Long wait times, little transparency, and lack of communication. Requested to be informed when a bike was in stock, after a month of waiting, decided to check the site and by miracle, it was in stock that day. The website NOR sales rep reached out to let me know. With the recent uptick in business, they sacrificed customer experience to sell as many bikes as possible. It's a shame.

July 15, 2021
Unprompted review
Rated 5 out of 5 stars

Fast, fair, friendly

Fast, cheap cross country shipping, fair price, well packed, great process, right item, in perfect condition. First purchase But it won’t be my last. 100% Recommend. (Vancouver location).

July 14, 2021
Unprompted review

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