I recently purchased a Specialized Roubaix from BICI, and I couldn't be more impressed with their customer service. From the moment I walked in, I received a friendly welcome from Roz, who provided... See more
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Sheesh — Bici puts out a marketing email about wide cycling shoes. Ten minutes browsing their offerings, immediately, to find they don’t have any of the shoes they sent me to look at, or rather they... See more
Service is great but there are faster business to ship like Dunbar Cycle. The one thing they are the best at compared to other Canadian bike store, is they have the largest inventory. Only complaint t... See more
I have always used my LBS to buy new bikes, but given the current shortages I had to expand my horizon. Initially I was skeptical that buying a bike online would be as good an experience as buying in... See more
Company details
Written by the company
Vancouver based bike shop and online retailer
Contact info
1497 Adanac Street, V5L 2C4, Vancouver, Canada
- 778 719 3080
- info@bicicletta.cc
- bicicletta.cc
3.8
Great
367 reviews
Hasn’t replied to negative reviews
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Quick responses
Quick responses, quick to come on the chat, so far, a good experience
September 1, 2021
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Have used Bicicletta a couple of times
Have used Bicicletta a couple of times. Good price. Fast service. No concerns.
August 9, 2021
The process was quick and flawless
August 9, 2021
Quick and easy purchase
Quick and easy purchase. Faster delivery than expected. Best deal online!
August 9, 2021
Great stock during a tough time to get…
Great stock during a tough time to get bike parts!
August 9, 2021
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Great products
Great products, fast shipping. This is our second online order and both arrived more quickly than estimated.
August 4, 2021
Unprompted review
Staff were friendly and efficient
August 4, 2021
Very very fast shipping and also a good…
Very very fast shipping and also a good retailing price. Exactly what I expected .
Thanks
August 2, 2021
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Awesome experience
Looked on the website, found what I was looking for, signed up, paid and received my product. Super easy and fast.
August 2, 2021
Great product and fast delivery
August 2, 2021
Received super fast
Item was just as expected, but shipped very fast and received it super quick
August 2, 2021
Not first purchase from here
Not first purchase from here. Good products. Reasonable shipping time. Thanx
August 2, 2021
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Excellent experience
Great selection, easy to navigate online shop, with prices that are very competitive - plus delivery was much quicker than expected. These guys must love bikes as much I do….
August 2, 2021
Very bad experience with this store
Very bad experience with this store. Long wait times, little transparency, and lack of communication. Requested to be informed when a bike was in stock, after a month of waiting, decided to check the site and by miracle, it was in stock that day. The website NOR sales rep reached out to let me know. With the recent uptick in business, they sacrificed customer experience to sell as many bikes as possible. It's a shame.
July 15, 2021
Unprompted review
Fast, fair, friendly
Fast, cheap cross country shipping, fair price, well packed, great process, right item, in perfect condition. First purchase But it won’t be my last. 100% Recommend. (Vancouver location).
July 14, 2021
Unprompted review
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An error was made with another product…
An error was made with another product not ordered
July 8, 2021
Quick delivery for online order
Great selection of products in stock. Was really happy to receive my order of pedals quicker than I expected. I chose regular shipping yet bicicletta expedited it. They didn't have to do that.
July 8, 2021
Fast shipping
Great service, fast and reliable. Very hard to find high quality components and tools in Canada now. Very pleased with the service, I well order form them in future.
July 4, 2021
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