Bidandbox Reviews 21

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Excellent company. Always go above and beyond what you would expect..... Still think they should cover Toovey's auction house though lol (Private joke as keep asking them to go there despite it bei... See more

Rated 5 out of 5 stars

Beautifully packaged items regarding safety and security in transit. Kept me well informed about tracking and delivery. Coming back to packaging it’s one of the best I have seen regarding artworks in... See more

Rated 1 out of 5 stars

Horrible service. 1000,00 Sterling Pounds for a vintage Jaguar sign broken when just using bubble plastic for wrapping. No wood board in the back. NO EXPERIENCED COMPANY. Avoid these people, no idea o... See more

Company replied

Rated 5 out of 5 stars

Having won some auction items some distance away, I did not have the time to collect, so got Bid & Box info from the auctioneers. I am very impressed as the quote came quickly, so I accepted it and my... See more

Company details

Written by the company

Auction Collect, Pack & Send


Contact info

4.2

Great

TrustScore 4 out of 5

21 reviews

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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent company

Excellent company. Always go above and beyond what you would expect.....

Still think they should cover Toovey's auction house though lol (Private joke as keep asking them to go there despite it being miles away)

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully packaged items regarding…

Beautifully packaged items regarding safety and security in transit. Kept me well informed about tracking and delivery. Coming back to packaging it’s one of the best I have seen regarding artworks in a glass frame with innovative hundreds of bullet shaped cushion for protection against damage to the fragile items and they don’t make any mess. Overall well pleased.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, would use again

Having won some auction items some distance away, I did not have the time to collect, so got Bid & Box info from the auctioneers. I am very impressed as the quote came quickly, so I accepted it and my items arrived beautifully packaged within a few days.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID! Shocking amateur service, do not use this amateur company whose member was previously working at postit4me see their reviews! I got three boxes of valuable China arriving in dented and broken boxes, they decided to have a brain fade moment and send these on a Friday when they were never going to arrive on a Saturday. I called them up as I was concerned about damage, she so called director answered the call and said I’m not covered for any damage on porcelain unlike mailboxes etc and that every piece I got was damaged as opposed to condition report on one particular object from the auction house. The director and Alyssa are arrogant and unprofessional!

November 10, 2025
Unprompted review
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Reply from Bidandbox

This review has been reported. This company has no affiliation to any other company. We will not tolerate rude, abusive and bad language towards any of our staff.

Rated 5 out of 5 stars

Great communication great service

Great communication great service. Collected my item and packaged it (superb packaging) and delivered to me in super quick time. Highly recomend.

October 28, 2025
Unprompted review
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Reply from Bidandbox

Thanks very much for taking the time to complete a review. Its great to have positive feedback and happy Customers.

Thanks again

Bid&Box Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Quick to pick up item and to deliver. Excellent and careful packaging. Nice to see that you recycle packaging too. Very good value. I would certainly recommend.

October 6, 2025
Unprompted review
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Reply from Bidandbox

Good Afternoon Mark,
Thanks very much for taking the time to give positive feedback via the review. Much appreciated. We are always trying to give a responsive, proactive service (and thanks for picking up on the recycling).

Bid&Box Team.

Rated 5 out of 5 stars

I would give Bid & Box 10 stars

I would give Bid & Box 10 stars, if this was an option. Flawlessly swift process from start to finish, with meticulous attention to detail. On this experience, I cannot recommend this company highly enough.
Alison

September 24, 2025
Unprompted review
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Reply from Bidandbox

Hi Alison,
Thanks very much for taking the time to complete such a positive review for us. Its great to hear you were happy with the service we provided. We always aim to be responsive and proactive for our Customers.
We look forward to supporting you again in the future.

Bid&Box Team.

Rated 5 out of 5 stars

A quick service and excellent packaging

A quick service and excellent packaging. A recommendation from me

September 3, 2025
Unprompted review
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Reply from Bidandbox

Thanks very much sparing the time to complete the review. We are a young business always aiming to provide a proactive service, feedback confirming your thoughts is very much appreciated.
Bid&Box Team

Rated 5 out of 5 stars

I recently bought an item from…

I recently bought an item from Auctioneum in Bristol.The item was bulky so I asked to delay till I returned from holiday also the item was a Linn Basik so pretty fragile
They seemed to follow my basic instructions and all seemed ok

Switched on few adjustments and good to go

August 27, 2025
Unprompted review
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Reply from Bidandbox

Thank you for taking the time to write this review. As a small business it is much appreciated.

Rated 5 out of 5 stars

I have recently purchased books via…

I have recently purchased books via auction at Dukes in Dorchester. They recommended this company amongst others. I rang and received a quote for post and packing. The books were collected promptly from the auction house and delivered safely and promptly to my home. An easy and efficient service and I would happily use them again.

August 6, 2025
Unprompted review
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Reply from Bidandbox

Mr Ault, thanks very much for spending the time to leave Bid and Box your review. Its very much appreciated. Our business strategy and ethic is all about delivering a proactive service to our Customers and we are happy to hear you appreciate it.
We look forward to supporting you again in the near future.

Bid&Box Team

Rated 5 out of 5 stars

Brilliant very fast service

Brilliant very fast service.
Packaging excellent

August 11, 2025
Unprompted review
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Reply from Bidandbox

Duncan,
Thanks very much for taking the time to write a review and provide feedback. We like to provide a proactive and responsive service to our Customers and its great to have it recognised. We all look forward to supporting you again in the future.

Bid&Box Team

Rated 5 out of 5 stars

Fantastic company!

I always have had fantastic experiences with BidandBox! From start to finish, the team are professional, efficient, and incredibly careful. Their pricing is very reasonable, especially considering the high level of service provided. It's rare to find a company that delivers on both speed and quality, but BidandBox absolutely does. Highly recommended!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service auction on…

Absolutely fantastic service auction on Saturday delivered Thursday am

June 5, 2025
Unprompted review
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Reply from Bidandbox

Thank you so much for your review and supporting our business. We look forward to hopefully helping you again in the future.
Lysa

Rated 1 out of 5 stars

NEVER AGAIN

The worst delivery service I ever had from a British company. First and last. All my car friends in Dorset are advised not to use this company, specially Aston Martin friends. They have just send me a broken sign of more than 60 years. Even I told them to send by UPS and they sent by Parcel Force that is Royal Mail, the worst company to send FRAGILE things to Spain. How can you be so useless to send a one thousand pounds perspex sign just wrapped in bubble plastic ? Better keep taking milk from the cows in the farm.

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible service

Horrible service. 1000,00 Sterling Pounds for a vintage Jaguar sign broken when just using bubble plastic for wrapping. No wood board in the back. NO EXPERIENCED COMPANY. Avoid these people, no idea on how to pack FRAGILE ITEMS. Better Mail Boxes, UPS or FedEx. NEVER AGAIN....... !!!!

June 2, 2025
Unprompted review
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Reply from Bidandbox

We are so sorry that your goods have arrived broken and understand your disappointment. However, this review is harsh when in fact you were informed at quotation stage exactly how we would package your item, bubble wrapped but supported inside by a layer of cardboard, as it was larger than we normally ship, and asked for your prior agreement, which was given.
Lysa

Rated 5 out of 5 stars

Excellent, quick service

From start to finish, this has been a positive experience with this company. End of last week i emailed them and asked for a quote to pick an item from the auction house and deliver to me. I received a response within the hour. After winning the auction i contacted Bidandbox and paid their invoice. 48 hours later, the item was delivered to my door. Item was well packed and arrived safely. I am impressed. Well done and thanks. You have a new customer.

May 29, 2025
Unprompted review
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Reply from Bidandbox

Thank you so much for your review and supporting our business. We look forward to hopefully helping you again in the future.
Lysa

Rated 5 out of 5 stars

Excellent service

Excellent service
Item arrived in order
Would recommend

May 28, 2025
Unprompted review
Bidandbox logo

Reply from Bidandbox

Thank you so much for your review and supporting our business. We look forward to hopefully helping you again in the future.
Lysa

Rated 5 out of 5 stars

Trustworthy and fast

Won an auction with a UK auction house, they recommended to contact Bidandbox for shipping. They were super fast, courteous, even responded in the weekend. The price quote was fair. They packed my items really well. Overall highly recommended and trustworthy service.

April 15, 2025
Unprompted review
Bidandbox logo

Reply from Bidandbox

Thank you so much for your review and supporting our business. We look forward to hopefully helping you again in the future.
Lysa

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