SCAMMERS !! Bought a car only to find out it was a CAT S STRUCTUAL wright off with small print on pages of the listing as on V-CAR (didn't know what this was ) refused to pay then auction si... See more
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AVOID BIDSPOTTER!!! THE BIGGEST ONLINE SCAMMER & THIEVES I'VE EVER COME ACROSS!! I PUT A BID AND WON A VAN AT £1950 HAMMER PRICE AND OUT OF THE DOOR COST ME £4120 WITH ALL THE HIDDEN CHARGES!! MORE T... See more
I bid on a car, he told me that the car was in perfect working condition and I could collect it on wheels even though I chose delivery. I bid £2,500 and told him to tell me the total price. He told me... See more
We’ve been using BidSpotter for our online auctions and it’s been a solid platform for reaching a wide, serious buyer base. The system is reliable, bidding is transparent, and the timed auction format... See more
Company replied
Company details
Information provided by various external sources
Bid online at the Web's No.1 online auction site. 10,000+ live lots each day!
Contact info
United Kingdom
- bidspotter.co.uk
2.1
Poor
301 reviews
Replied to 75% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jonathan's Terrible !!!
Spoke to a very rude auctionear named Jonathan. Only asked him if he could take an offer to the finance company as i can purchase and collect it immediately and he became so agressive and accused me of stepping over the line. He talks of doing this job in his 50's but upto date not learnt the art of actually selling the product !!!!
August 30, 2023
Unprompted review
Reply from BidSpotter.co.uk
Thank you so much for taking the time to share your thoughts about bidspotter.co.uk
We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.
Sending you our best wishes,
The Bidspotter UK team
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Reply from BidSpotter.co.uk
Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.
We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.
Best Wishes,
The Bidspotter UK Team
Excellent
Excellent - given details of lots with clear & concise easy to follow instructions
August 21, 2023
Unprompted review
Reply from BidSpotter.co.uk
Thanks so much for leaving us a review! We're thrilled to hear that you've been enjoying your experience with our platform.
We hope you keep exploring and enjoying everything bidspotter.co.uk has to offer.
Best Wishes,
The Bidspotter UK Team
Took a week to get approval to bid
Took a week to get approval to bid . Absolutely useless
July 31, 2023
Unprompted review
Reply from BidSpotter.co.uk
Thank you so much for taking the time to share your thoughts about bidspotter.co.uk
We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.
Sending you our best wishes,
The Bidspotter UK team
Be careful and do your research
What went wrong?
Lack of communication after a complaint.
What can they do improve?
Support customers who use the platform and audit their auctioneers on the platform so that no one ever losses money on products which are not even worth the paper it’s written on.
Advice:
1. Any one looking to buy a vehicle should use trust pilot and any review sites before making a purchase. You be surprised and horrified after I noted what was so so true about a recent purchase.
2. Check the vehicle over and list any thing wrong with it and compare to description.
3. Read the auctioneers terms and conditions as bid spotters terms are different and can be misleading and you will get stuck.
4. Don’t buy a vehicle or product which continually appears for sale again and again. There is a valid reason for this as I have now worked out why.
5. If a description in the terms and conditions states private plate is not included. Don’t touch it. If it states images are used as an example or similar don’t touch it.
There is a huge list. I will never mention the auctioneers details where I had an issue as bid spotter should take some accountability. Having to loose the amount of money I did in this current climate is totally unethical. I would never want any one else to loose money.
Advice.
Buying from an auction is a huge risk. Please do your home work. Do not risk a deal. Not worth it.
Bid spotter needs to respond. They have no customer service experience.
June 27, 2023
Unprompted review
Reply from BidSpotter.co.uk
Thank you so much for taking the time to share your thoughts about bidspotter.co.uk
We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.
Sending you our best wishes,
The Bidspotter UK team
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I was bidding on a car and I was the…
I was bidding on a car and I was the highest bidder at the time and auction ended saying reserve not met day after I get a phone call saying I have to buy the car and I refused and they sent a bill through money claim asking for £8500 pounds which I don’t have . Please I urge you to report these people to the police and government to stop all this misguiding people
June 16, 2023
Unprompted review
Reply from BidSpotter.co.uk
Thank you so much for taking the time to share your thoughts about bidspotter.co.uk
We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.
Sending you our best wishes,
The Bidspotter UK team
advertised a car with 30 miles brand…
advertised a car with 30 miles brand new! collected the vehicle with 150 miles on the clock, looks like its been used since the listing with someone with kids scratches on the plastics glitter and crisps under the rear seats, load matt and jack missing. also conned another £2000 out of me for a late payment when the invoice was sent with a incorrect figure and late. all in all feel like i have been scammed and miss sold !! defiantly one to be avoided at all cost.
June 20, 2023
Unprompted review
Reply from BidSpotter.co.uk
Thank you so much for taking the time to share your thoughts about bidspotter.co.uk
We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.
Sending you our best wishes,
The Bidspotter UK team
Registered to bid and received…
Registered to bid and received acknowledgment that I was registered and able to bid.
Bid on an auction of roof tiles was asked to confirm the bid amount which I did but my bid wasn’t acknowledged meaning both myself and the seller lost out 😡
April 12, 2023
Unprompted review
Reply from BidSpotter.co.uk
Thank you so much for taking the time to share your thoughts about bidspotter.co.uk
We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.
Sending you our best wishes,
The Bidspotter UK team
I've had to go to small claims court…
I've had to go to small claims court against an auction house on Bidspotter. Bidspotter will threaten and bully you if you do not pay, but they will take no action against fraudulent auction house which they list on their website. Dixon Landscapes has scammed me over £320 as they refuse to answer the phone for me to arrange to collect the goods.
March 19, 2023
Unprompted review
Reply from BidSpotter.co.uk
Thank you so much for taking the time to share your thoughts about bidspotter.co.uk
We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.
Sending you our best wishes,
The Bidspotter UK team
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TAKE THEM TO MONEYCLAIMES COURT
TAKE THEM TO MONEYCLAIMES COURT. I took one of the auctions companies to court & they paid me after all sorts of threats. THE LAW IS ON YOUR SIDE, USE IT.
January 7, 2023
Unprompted review
Reply from BidSpotter.co.uk
Thank you so much for taking the time to share your thoughts about bidspotter.co.uk
We're really sorry to hear that you had a not-so-great experience while using our marketplace. We truly care about our customers and we always aim to provide the best service possible.
Please keep in mind that bidspotter.co.uk is an online platform that allows auctioneers to showcase and sell their items to bidders from all around the world. The auctioneer is responsible for managing the lots listed on our site. However, if you encounter any problems, we are always here to help. Just reach out to our Customer Support team at customersupport@bidspotter.co.uk and they will go above and beyond to assist you.
Sending you our best wishes,
The Bidspotter UK team
new bidder
i have been asked to review and ive not even bid yet so right now in netural
January 31, 2023
Unprompted review
Asset Auctions are incompetent
Asset Auctions are incompetent, Nigel tells more lies than Tom Pepper and will gladly lead you down the garden path for weeks. Items are not as described so it looks like you're getting a bargain until you realise the item will need serious investment to be anywhere near useable. It's a wonder the council haven't revoked auction licensing and they haven't been removed from bidspotter. Just look at the previous reviews!!
January 28, 2023
Unprompted review
I used bidspotter purchased item from…
I used bidspotter purchased item from supreme auctions product was sold like that it was smashed if this had been in the description when I was bidding on it I would not of bid on it stay away from these sites they are selling crap and getting away with it
December 8, 2022
Unprompted review
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Bought a car and half the parts were…
Bought a car and half the parts were missing and the engine was completely broken.
AVOID AT ALL COSTS!!
December 5, 2022
Unprompted review
excellent five star company easy to…
excellent five star company easy to register and Bid many thanks
December 2, 2022
Unprompted review
Scammers and worst company to deal withwith
Scammers and worst company to deal with
November 20, 2022
Unprompted review
Bought a car from asset auction they…
Bought a car from asset auction they described the car with fsh and 24 inch wheels and 2 keys I paid £119500 for the Bentley bentayga when it arrived only had 1 key and 22inch wheels and not one bit of service history totally mis represented now they won’t talk to me so left me to take them to court avoid these people
April 25, 2022
Unprompted review
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items added to my invoice that I never bid on !!
I have bought few items from an online auction through Bidspotters and at the close of auction there are another 5 ityems added which i never bid on. Ive contacted the aution and been advised to contact Bidspotter. Spent hours tyring to sort this matter and noi one can help, all I get from Bidspotter that I have bid on these items. I have asked for a complainr process or a details of governing body but all I get from Bidspotter is a template email which doesnt answer any of my question. I had to pick up the items and pay over £200 and just cant do anythinhg about it. Socking service and no customer service help at all.
November 8, 2022
Unprompted review
Very easy process would buy again
November 9, 2022
Unprompted review
easy to bid good service
November 5, 2022
Unprompted review
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