BidX1  Reviews 

98
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Sraightforward and transparent process, compared to more traditional methods of selling a property via an estate agent. I‘m very impressed by the professionalism and dedication of the team in Dubl... See more

Company replied

Rated 5 out of 5 stars

Once we made the decision to go with Bidx1 everything moved along very quickly and efficiently. Fiona was extremely helpful, attentive and efficient. She explained the process well and kept us in the... See more

Company replied

Rated 1 out of 5 stars

BUYER BEWARE! We moved to Australia to save for a house deposit. We spent 4 years away from our family. We purchased a house in Dublin with €23,100 deposit. Our life savings. BidX1 took a... See more

Rated 1 out of 5 stars

I am unfortunately disappointed with BIDX1 auction service. I was expecting the auction for an appartment. I have not been notified that auction for this property has been withdrawn. Despite the fact... See more

Company details

  1. Auction House
  2. Online Auction Service
  3. Real Estate Auctioneer

Written by the company

BidX1 is a pioneering online auction house providing buyers and sellers with a powerful, worldwide, online bidding platform.


Contact info

3.2

Average

TrustScore 3 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(98)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Model

Efficient process,information provided in a timely fashion

June 27, 2024
Unprompted review
BidX1  logo

Reply from BidX1

Hi Michael,
Thanks so much for taking the time to leave us a 5-star review!
Kind regards,
The BidX1 Team

Advertisement
Rated 5 out of 5 stars

Brilliant platform

Brilliant platform. As a first time buyer from auction I required a significant amount of support. During the process I liaised with Mat from arranging the viewing to making my bid who was amazkng. He was knowledgable, helpful and very generous with his time.it was an absolute pleasure to deal with BidX1

June 27, 2024
Unprompted review
BidX1  logo

Reply from BidX1

Hi Sana,
Many thanks for taking the time to share your positive experience working with Mat. We hope to work with you again in the future!
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

Great experience so far

Great experience so far. We’re cash buyers and found a great apartment in Kildare county being sold by a receiver on BidX. Basically it was on sale by the bank because the previous owner couldn’t pay off his mortgage. We’ve got a solicitor consultation (costed 250 euro), he confirmed that everything is good, the legal pack is adequate and we’re not gonna have problems with a title. The only risk was with management fees not being paid for years but we accepted the risk and were ready to pay it off in the worst case scenario. We had a viewing of the apartment and we liked it. We sent the bidding fee of 4500€ plus technology fee of 150€ to BidX. Money arrived in one day, very fast. The agent helped us a lot to make sure we’re not late for the bidding. The bidding process was easy and hassle free. We didn’t win it unfortunately, but the apartment was sold still underpriced. You won’t find anything for that money on the market. Okay, so we lost it and BidX returned our bidding fee in just two working days. Technology fee is non refundable, but it’s a reasonable fee for a chance to get a great property. So go for it, but keep in mind: this will suit cash buyers only. And make sure you found a good solicitor to investigate the property. Your money, your responsibility, BidX is just a platform for quick sales, opening some great opportunities.

May 15, 2024
Unprompted review
BidX1  logo

Reply from BidX1

Hi Iryna,
Thank you for taking the time to share your positive experience! We hope to work with you again in the future.
Kind regards,
The BidX1 Team

Rated 1 out of 5 stars

Ghosted by the Sales Consultant

I enquired about a property I was very much interested in near Barcelona and had a reply back from Miguel Torrent
the Sales Consultant quite quickly. I followed up with an email with a few more detailed questions, e.g. was the property connected to water / services, before requesting to book a viewing. But then I never heard back. I tried on a number of occasions to contact but was ghosted. Strange as the property is still for sale. I'm not surprised from reading the other reviews and feel sorry for the sellers that trust this company. Avoid.

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect 👌

Perfect performance from the team at BidX1.

Special thank you to Simon.

February 22, 2024
Unprompted review
BidX1  logo

Reply from BidX1

Hi Yogi,
Thank you for sharing your positive experience working with our team, Simon in particular. We hope to work with you again in future.
Kind regards,
Bidx1 UK Team

Advertisement
Rated 5 out of 5 stars

Very Happy

Very Happy. Amy Darnell couldn’t of been more helpful.

February 23, 2024
Unprompted review
BidX1  logo

Reply from BidX1

Hi Phoebe,
Thank you for sharing your positive experience working with our team and selling via our platform. We hope to work with you again in future.
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

Ethan was brilliant every step of the…

Ethan was brilliant every step of the way ,would definitely work with them again!

February 22, 2024
Unprompted review
BidX1  logo

Reply from BidX1

Hi Paddy,
Thank you for sharing your positive experience working with Ethan and using our platform. We hope to work with you again in future.
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

Fantastic platform

Fantastic platform, very user friendly, and the BidX1 team are always available to assist the onboarding process prior to any auction.

February 20, 2024
Unprompted review
BidX1  logo

Reply from BidX1

Hi Ryan,
Many thanks for taking the time to share your positive experience working with our team and using our platform.
Kind regards,
Bidx1 UK Team

Rated 1 out of 5 stars

Not reliable

February 14, 2024
Unprompted review
BidX1  logo

Reply from BidX1

Hi Irfan,
We're sorry that you are unhappy with your experience and would like to look into this matter for you further.
If you would like to send your contact details to reviews@bidx1.com someone from our team will be in touch.
Many thanks,
The BidX1 Team

Advertisement
Rated 5 out of 5 stars

Honest and helpful

The agent, Victoria was very helpful and polite.

January 25, 2023
Unprompted review
BidX1  logo

Reply from BidX1

Hi Pani,
Thanks so much for taking the time to leave us a 5-star rating – it is greatly appreciated!
Kind Regards,
BidX1

Rated 5 out of 5 stars

Nicole was amazingly helpful

Nicole was amazingly helpful. We couldnt login for a long time because of some technical issue but Nicole was in contact with us all along and tried her best to help us and finally we were able to bid and became the successful bidder.

January 25, 2024
Unprompted review
BidX1  logo

Reply from BidX1

Hi Gizem,
Congratulations on your recent purchases and many thanks for taking the time to share your positive experience with Nicole. We hope to work with you again soon.
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

Recently bought a property through Bid…

Recently bought a property through Bid x1 before it went to auction. It was fairly complicated, but Mat was amazing in helping to sort out the issues we came across, even persuading the vendor to be patient whilst we sorted our funds out.

December 8, 2023
Unprompted review
BidX1  logo

Reply from BidX1

Hi Richard,
Many thanks for taking the time to share your positive experience purchasing prior to auction and working with Mat in particular. We hope to work with you again soon.
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

looking to buy or sell property?

I found buying at auction with bidx1was very easy, quick service (usally close the deal within 2-4 weeks), trustworthy site ( you can view legals before you register/bid) , honest staff with their information given about the property, i would highly recommend for anyone looking to buy or sell a property.
patrick

July 1, 2023
Unprompted review
BidX1  logo

Reply from BidX1

Many thanks for your feedback. We are extremely pleased that you had a positive experience with BidX1 and hope to work again with you in the future.
Kind regards,
The BidX1 Team

Advertisement
Rated 5 out of 5 stars

We recently listed a property in…

We recently listed a property in auction and the guys at BidX1 have performed once again and delivered beyond our expectations.
Thank you.

Amjad Butt

November 23, 2023
Unprompted review
BidX1  logo

Reply from BidX1

Hi Amjad,
Thank you for taking the time to share your positive experience selling with us and look forward to working with you again soon.
Kind regards,
Bidx1 UK Team

Rated 1 out of 5 stars

Do not use to sell your property

If you want to maximise your profit from a property sale - do not use this lot. Terrible outfit. Went to view the house and they could not let me in as they did not have access. Drove 2.5 hours each way to find that out. Went to the auction (open from 10am to 1pm) and it closed on the first bid made at 10.30. It was the reserve price and had they kept the auction open for the time stated I would have competed and they would have made a lot more money. Jamie the auctioneer was unresponsive all the way through my farcical experience.

They then reply to me giving me an email address (see their reply below) and this email address is not assessable to anybody outside their organisation seemingly. Their continued incompetence did make me laugh though.

November 23, 2023
Unprompted review
BidX1  logo

Reply from BidX1

Hi Gerard,
We are sorry that you are unhappy with your experience and would like to look into this matter for you further.
If you would like to send your contact details to reviews@bidx1.com someone from our team will be in touch.
Many thanks,
The BidX1 Team

Rated 5 out of 5 stars

We recently purchased a property…

We recently purchased a property through BidX1 auction. They were extremely helpful, quick to respond and professional. A real pleasure to deal with even when we had IT issues with registering. A shout out to Ethan Millman who really went the extra mile.

October 20, 2023
Unprompted review
BidX1  logo

Reply from BidX1

Hi Simon,
Thank you for the great feedback about your experience, in particular with Ethan! We look forward to working with you on any future purchases.
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

Great Team and excellent customer service throughout!

Great experience dealing with the team at BidX1! Every member of Team BidX1 has been superb with the collective experience they have apparent from the outset. Auctions aren’t best suited to everyone, however the team make the whole process less daunting; if it’s your first time; and, in my experience, are always on hand. No hesitation in recommending BidX1 if you’re thinking of selling or buying.

October 19, 2023
Unprompted review
BidX1  logo

Reply from BidX1

Hi Sandeep,
Thank you for taking the time to leave us this review. We are delighted you've had a good experience with all our team members and look forward to this continuing with you in future.
Kind regards,
Bidx1 UK Team

Advertisement
Rated 5 out of 5 stars

We recently bid for a lot of 2 units

We recently bid for a lot of 2 units. We are successful bidder and are in process of completing the purchase. So far the process been seamless, no problem whatsoever.bidding process was very user friendly. Specially Simon Bailey was very helpful through out the process of bidding .
Abdul Waheed
Best Trading GB Ltd- Slough

October 19, 2023
Unprompted review
BidX1  logo

Reply from BidX1

Hi Abdul,
Thank you for the positive feedback about your experience and working with Simon in particular. Congratulations on your recent purchases and we hope to work with you again in future.
Kind regards,
Bidx1 UK Team

Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and communicative throughout my experience using the service!

October 19, 2023
Unprompted review
BidX1  logo

Reply from BidX1

Hi Christina,
Thank you for taking the time to leave our team positive feedback. We hope to work with you again on your next property purchase.
Kind regards,
Bidx1 UK Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look