bigcommunityswitch.co.uk Reviews 3

TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

An opaque mess with the threat of a deadline

Ok call me old fashioned but nowhere does it explicitly spell out that I will not be charged exit fees if I stay with British gas on aanother and nowhere does it actually spell out what the exit fees are in any legally binding form until AFTER I sign up to the switch, this is by far not the sort of contract I wish to be entering in to.Yes I know I can cancel but it is not the sort of grief and hassle I wish in my life to bring upon my self ,for such a small predicted saving, achieved by tinkering with standing charges and kWh/cubic meters etc ,how can the standing charge differ from the usual British Gas tariffs, when it is the same network and equipment, the whole thing is nothing buy an opaque mess disguised as a saving , doubtless someone is receiving commissions for the switch but not me.
How anyone can make an informed decision on the information supplied and that not yet supplied until after switching is beyond reason, all with the added unnecessary jeopardy of a pressure selling deadline.Responses to questions are generic and not helpful in any way, the clock is ticking ....

April 11, 2025
Unprompted review
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Rated 1 out of 5 stars

Full of fake customer reviews - avoid!

Nice idea, but this web site seems to be full of reviews by made up people. All the photos are computer generated and the names don't match the picture urls.

At best this is a serious mistake, at worst this company is breaking the law by claiming fake reviews in order to convince people they are genuine.

I let them know about this using their contact us section about a month ago, but they don't seem to care - hence this review.

Either way, one to avoid.

May 14, 2023
Unprompted review

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