Bigger Jugs Homebrew Reviews 18

TrustScore 4 out of 5

3.8

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Company details

  1. Brewery
  2. Beer Store
  3. Brewing Supply Store
  4. Wine Store

Information provided by various external sources

Home Brew Equipment: Beer, Cider & Wine Making Kits. Fast UK Delivery! Buy For Less Online.


Contact info

3.8

Great

TrustScore 4 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Fast delivery

I ordered some a couple of different hops on a Friday afternoon and chose the cheapest delivery option, hoping they would turn up in time to add to the beer I had just put on. They were dispatched very quickly and I was amazed to see them come through the letterbox the next afternoon. Fantastic service , highly recommended

March 22, 2026
Unprompted review
Rated 1 out of 5 stars

Warning about Bigger Jugs Homebrew

Warning about Bigger Jugs Homebrew. I made a order with them on their website for free delivery, Two days later they contacted me asking for a further £6.50 for delivery. I informed them that there website had offered free delivery when I ordered . They replied in saying that is not free delivery and I was not the first person this has happened to. So basically they are aware there is a issue with their website and have failed to rectify it, ( I wonder why? ) so with the additional cost they worked out more expensive than other websites. So they have cancelled my order as they would not honour the free delivery. And at present I'm still waiting for a refund. So best to find a more honest, transparent company. Update 13/11/25. Received my refund today .I still can't believe this company wasn't willing to honour my free delivery or even compromise in anyway .as they was aware of issues with their website, Not very good customer relations or service. Top tip see my other reviews.

November 10, 2025
Unprompted review
Rated 2 out of 5 stars

Still waiting for order

I used Bigger Jugs only becasue their postage costs were lower than their competitors for small orders. Most of their products are more expensive.
Unfortunately they use Royal Mail for their deliveries and I am still waitng for my order a week after ordering.

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with my experience

Very pleased with my experience. I've placed two orders, and both were dispatched quickly and packaged well. Great service—I would definitely recommend!

August 20, 2024
Unprompted review
Rated 1 out of 5 stars

VERY BAD EXPERIENCE USING BIGGER JUGS

My partner had already decided where to purchase the sauvignon blanc wine kit from and so I went back to Bigger jugs and tried to delete the items in my basket without success - the email I received says I still have these items there
In order to get into my basket they had to send me a code to confirm who I am - are they serious? I have never had to do this on any website where I am a customer trying to purchase a wine kit.
Now I have to somehow block them as I can't get delete this order
Not a happy experience especially as I have RA and am in so much pain. Thanks Bigger jugs for not only treating me like this... I now feel you think I'm a criminal.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

This is the first time I used bigger jugs and it won't be the last. I ordered a replacement top for my king keg on the Thursday afternoon thinking it will arrive sometime the next week, but no it arrived lunchtime the next day!!. Fantastic!
Well done you have a new customer now.

October 16, 2023
Unprompted review
Rated 5 out of 5 stars

Good quality grommets

Order arrived promptly and well packaged. Grommets for 5 litre plastic water containers are better quality than the ones I’ve previously found being much thicker. I bought 8 as they weren’t expensive and wish I’d bought more now. Cheaper than any on EBay. Very happy customer.

August 12, 2023
Unprompted review
Rated 5 out of 5 stars

Really fantastic company

This is a really fantastic company. I've had a few bits off them, they have arrived promptly. They have kept me informed on my order and when it's been dispatched. Their prices are really good and have a vast amount of goods. I'm struggling to believe this is their first review.

August 3, 2023
Unprompted review

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