BiggerPockets Reviews 

204
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Hello, after calling bigger pockets and speaking with their guys and them. Referring our investment financing to several of their investors, one of them reached out to us and we filled out forms and g... See more

Company replied

Rated 1 out of 5 stars

Started the sign up process and chose the newbie option and got zero guidance on how to choose a category or interest. Tried to change in profile and couldn’t change profile. Decided to cancel account... See more

Company replied

Rated 5 out of 5 stars

I've always felt Bigger Pockets was a straight-up and trustworthy organization but I only dipped in from time to time. Today, I started a one week free trial, and then attempted to change the amount t... See more

Company replied

Rated 1 out of 5 stars

Adam Macias with BiggerPockets used our client's local service ads(paid) profile to offer his services. Why market to real estate agents through their own paid marketing platforms? "Are you working... See more

Company replied

Company details

  1. Property Investment

Written by the company

Social network for the real estate investing community. Learn real estate investment, get free tips & education, make deals, and grow your business.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

204 reviews

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No recent history of asking for reviews

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2.4

All reviews

(204)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

Should be called BiggerBrother

Should be called BiggerBrother. The podcast and hosts are amazing, but the tech department seems to work under some sort of god complex. They will remove comments or posts over absolutely nothing. You can offer someone great advice, but if you so much as mention chatting further on IG or any other platform, your comment will be taken down (and quickly). You can have a business that could really help someone, but you better not mention that publicly. You can mention other people's businesses, but if you're upfront and mention your own, that comment or post will be removed faster than you can blink.

May 6, 2023
Unprompted review
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Reply from BiggerPockets

Thank you for leaving your feedback regarding the experience you had with our community guidelines which can be reviewed at www.biggerpockets.com/rules. We have an attentive process in place to address violations of these rules to keep our website clean of solicitations and spam accounts. We apologize that our service did not satisfy your expectations, but we would like the opportunity to investigate your feedback further. Feel free to reach out to us at support@biggerpockets.com

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Rated 1 out of 5 stars

BIGGERPOCKETS IS A TOTAL SCAM

BIGGERPOCKETS IS A TOTAL SCAM! It’s an auto renew scheme site. First they lure you in with fake free membership with nearly no content unlike they promised, then pound you with tons of emails to pay for Pro membership and tons of expensive seminars with lies about a 30 day refund policy. Then they refuse to disable auto renew. But when you try to cancel they make it impossible to get your refund with delaying tactics, other requirements etc in order to prevent cancelation. Finally, just as I was about to go to the police and my credit card company, they issued a full refund.

Stay away!

December 4, 2022
Unprompted review
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Reply from BiggerPockets

Thank you so much for your feedback, and we are sorry for the inconvenience we have caused you!

When you sign up for a BiggerPockets account, you agree to our Terms of Use, which states we automatically renew your membership unless you cancel before your renewal. We also offer a 30-day money-back guarantee if you cancel your membership before the end of that trial period.

All our members can cancel their paid membership in their profile settings, or by reaching out to our support team. If we missed your message to cancel, we are sorry, and we ask you to please reach out to us again at support@biggerpockets.com.

We look forward to speaking with you soon to get this resolved.

Rated 1 out of 5 stars

website is terrible

website is terrible. people talk so much crap about everyone and then you're not able to reply to anyone. you're not allowed to message people its horrible.

November 6, 2022
Unprompted review
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Reply from BiggerPockets

Thank you for your feedback. We're sorry you've had a frustrating experience with our community guidelines which can be reviewed at www.biggerpockets.com/rules. We have worked hard to ensure that they provide the best possible experience to all members of our community. We have a thoughtful process in place to address violations of these rules which includes warnings and additional education before any disciplinary action is taken. If you'd like to reach out to us at support@biggerpockets.com, we would be happy to chat further regarding the specifics of your account history.

Rated 3 out of 5 stars

Website IS NOT user friendly

Love BiggerPockets!!! Long time paid member. Hate their website!!! Not user friendly. €£#%~&@$

May 13, 2022
Unprompted review
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Reply from BiggerPockets

Al, thank you for your review! We hate hearing that you haven't enjoyed using our platform recently and that you don't feel it's user friendly. We absolutely would love to hear from you on exactly what we could have done to make this experience better for you as our customer input is very important to us. Please contact us at support@biggerpockets.com so we can hopefully fix the issues you are having.

Rated 2 out of 5 stars

At first it seemed like a great…

At first it seemed like a great community and still is, but more and more it feels like they are constantly selling you things and producing low-quality content videos. I'm hoping there will be an alternative competitor but until then their forums seems to be helpful.

The humble brag from Brandon gets quickly annoying in his videos to the point where I skip when he talks. Also his highly marketed conferences/vods etc are filled with fluff information and mostly just a motivational speech about real estate as opposed to any real content. He seems to use this outlet as a self-journaling therapy to just talk about himself.

Still searching for real content, One I found so far is MultiuniverseU. Still searching for others..

September 23, 2021
Unprompted review
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Reply from BiggerPockets

Thank you for leaving your review, we very much appreciate feedback from our members and use it to improve the quality of our content. We are sorry to hear you didn’t find all of it valuable. We offer content across many different channels for all types of investors and would be happy to connect with you to help you find the resources you need. Please feel free to reach out to us at support@biggerpockets.com.

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Rated 1 out of 5 stars

The company keeps raising the pricing

The company keeps raising the pricing, then will cancel your subscription and tell you to resubscribe at the higher rate.

July 16, 2021
Unprompted review
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Reply from BiggerPockets

Thank you for your review, and we are so sorry for the inconvenience! We honor Legacy pricing for our members who maintain an active membership who were on the previous price. We are sorry if you had gotten the wrong information. Please contact the support team to get this fixed! Our email is, support@biggerpockets.com.

Rated 2 out of 5 stars

Harder for small investors

The concept is there, but really makes it difficult for the small investors. Website has glitches, and you aren't allowed to ask for emails to those you want to connect to outside of the website.

May 23, 2021
Unprompted review
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Reply from BiggerPockets

Thank you for your feedback! We are always trying to update our content to help all types of investors, but we will absolutely share your feedback regarding not having enough information for small investors with our content team. As for connecting with other members, we urge everyone to create connections in our private messaging system so that all personal information stays private and our members aren't susceptible to receiving spam. If you have any further questions or concerns, please contact us at support@biggerpockets.com.

Rated 1 out of 5 stars

Great guests, entitled hosts

Great guests. But the hosts have a habit of belittling small time investors. Statements like "Mom & Pop landlords are terrible at listing properties for rent... Take poor photos, write poor descriptions." It's such a broad generalization. And don't they realize many listeners are small time investors? In a recent episode they referred to contractors as dogs, and when they corrected themselves they used the term "kids" instead. Give me a break. Brandon and David need to get off their high horse.

April 27, 2021
Unprompted review
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Reply from BiggerPockets

Thank you for your feedback! We're so sorry that you felt hurt or offended by some of the comments that were made, as we absolutely love and support small mom and pop investors at BiggerPockets. We offer an abundance of content and tools for all levels of investors to succeed on our platform. If you would like to provide more feedback regarding your concerns, please reach out to us at support@biggerpockets.com.

Rated 1 out of 5 stars

Worst company ever

Worst company ever. Period. They index all their forum comments on Google. A client made a post that was false about our company. The client then wanted to take it down but Bigger Pockets doesn't allow the option! And this false information is INDEXED on Google. We have only but one option: to file a lawsuit to try to get it removed.

December 17, 2020
Unprompted review
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Reply from BiggerPockets

Thank you for your review! Each of our members has the option to not index their information or posts on Google through their Privacy settings in their profile. If you have any questions regarding this process, please reach out to us at support@biggerpockets.com.

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Rated 2 out of 5 stars

Don't expect your 90 day journal to…

Don't expect your 90 day journal to come anytime soon. I joined 2 1/2 months ago and still have not received it. Customer service is terrible and no one seems to really care. Is this how you do business? It is ironic since they preach getting things done. it is extremely unprofessional. Congrats Brandon on your book. Will anyone ever receive it?

August 27, 2020
Unprompted review
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Reply from BiggerPockets

We are so sorry for the inconvenience you had with not receiving your journal. Our 90-day journal was on back order for a few months, which is why you might have not gotten it in the expected time frame, however, we could have done better with informing our members that there would be a delay. We will do better going forward! If you will please reach out to us at support@biggerpockets.com, we can get a journal sent your way!

Rated 1 out of 5 stars

Warning: Cost Calculators are Bait & Switch!

Warning! Cost Calculators are bait & Switch

Don't fill out the cost calculators; it'll take you 20-30 minutes, and it's nothing more than a bait&switch ploy meant to coerce you into paying for a membership.

Even if you register, you'll never see that work again. It's unclear, even if you do pay for a membership, if you'll ever recover that initial submission.

Their customer support was dismissive and unwilling to rectify the problem - terrible outfit - scammy.

January 5, 2020
Unprompted review
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Reply from BiggerPockets

We are so sorry for the inconvenience you had trying to use our calculators. When you sign up as a free member, you are able to create 5 free reports before any payment is needed. We hope you come back and take advantage of those when you're ready. If you have any questions or concerns, please contact us at support@biggerpockets.com.

Rated 1 out of 5 stars

I was a huge fan of the Bigger Pockets…

I was a huge fan of the Bigger Pockets podcasts for years.
Then I joined the forums.
I was very optimistic at first.
Don't post in the wrong place or ask the wrong questions. And you better have done a lot of investment deals, have a huge amount of money and hundreds of posts or you might get scolded like a bad child.
The site is also a bit glitchy and cumbersome to navagate.
They try to plug pro membership a lot which I almost purchased.
Now I feel it's not worth going on the forum.
It literally completly changed how I feel about Bigger Pockets. I don't even want to listen to the podcasts anymore.
I'm still in shock.
I've never had a bad experience on a forum before Bigger Pockets.

October 29, 2019
Unprompted review
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Reply from BiggerPockets

We're sorry for the experience you had while using our platform. We will take your feedback into consideration to try and make changes to navigate our website easier. We do offer a lot of free valuable information for our members without having to upgrade, so we are sorry you felt pushed. If you would like to reach out to us at support@biggerpockets.com we would love to speak with you on how we could have made your participation better.

Rated 4 out of 5 stars

I’m enjoying being a member of this…

I’m enjoying being a member of this helpful community. I’ve received some excellent advice on my real estate projects.

October 14, 2019
Unprompted review
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Reply from BiggerPockets

We are so thrilled to hear you've found value in our community! Good luck in all your investments, and we look forward to seeing you on the site!

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Rated 4 out of 5 stars

I am regular visit this website find…

I am regular visit this website find the valuable information about 1031 exchange .

September 10, 2019
Unprompted review
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Reply from BiggerPockets

We are so happy to hear you've found such useful information regarding 1031 exchange! Can't wait to see you again on the site!

Rated 1 out of 5 stars

Shocking experience

Shocking experience. Really doesn't worth your time

June 6, 2019
Unprompted review
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Reply from BiggerPockets

We are so sorry to hear you had such a negative experience. Please reach out to us at support@biggerpockets.com so we can get your valuable insight on how to make our members experience better.

Rated 5 out of 5 stars

I love biggerpockets so much

I love biggerpockets so much! This podcast has changed my life in how I perceive money and real estate! Thank you guys so much, I bought my first home when I was 21 and house hacked the heck out of it, there’s no way I could’ve done it with out you guys so thank you:)

February 14, 2019
Unprompted review
Rated 1 out of 5 stars

I was an active member on the forums

I was an active member on the forums, with over 100 posts and growing. Suddenly, I can't log in anymore, they decided to close my account, citing that I was attempting to sell something, and had been repeatedly warned not to. I had received no warnings! This was unfair and petty of them, and support requests to their service received no answer.

October 2, 2018
Unprompted review
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Rated 1 out of 5 stars

BEWARE! Do you homework and you'll see!

The worse of marketing techniques. He blatantly lies to you and guaranteed a FREE book if you sigh up on mailing list. Guess what? No book, three of us have tried getting book. However there is a link to buy book! lol..but you've signed up right?! Trashy tactics and the reviews of those that actually paid are AWEFUL of how he treats and blocks you from site you paid for if he doesn't like something you posted or didn't agree with something he does, some even mention per mere questioning.

Do your homework before giving this scumbag money. Didn't all the florida timeshare salesmen retire after the 80's!?

January 26, 2018
Unprompted review

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