Big Hats For Big heads Reviews 154

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent materials and craftsmanship. Many people appreciate the comfortable and accurate fit of the hats, especially those who have struggled to find suitable headwear elsewhere. The ordering process is frequently described as simple, and the delivery service is noted for its speed and efficiency. The overall service provided by the company is also highly regarded, with consumers often mentioning quick responses and helpful communication. Reviewers are particularly satisfied with finding stylish and well-fitting hats that meet their specific needs, often after years of searching.

What people talk about most

Product

People report positive experiences with product, especially regarding fit and quality. Many customers, who... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the excellent quality of the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speed of... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease of ordering and the... See more

Service

Users describe positive interactions with service, highlighting great service and amazing fit, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with my purchase; it's a well-made winter 'wooly hat' that actually fits my big bonce! It is a good thickness material with nice deep turnup on the brim, which gives a double thickness ov... See more

Company replied

Rated 5 out of 5 stars

We ordered a hat as a gift on Sunday and by Tuesday the recipient was happily wearing it. This hat is perfect for those with larger heads. The quality is excellent, the material is not scratchy (ver... See more

Company replied

Rated 5 out of 5 stars

Great product, and something I'll been looking for for years. The only other caps I've found to fit were very large flexfit ones, and unfortunately the elastic didn't last well. Time will tell, but... See more

Company replied

Rated 5 out of 5 stars

I've never comfortably worn hats before, as they either don't fit or look naff. No hats when we get 13 months of Winter a year makes me cross. Despite my lack of faith when it comes to head socks,... See more

Company replied


Company details

  1. Hat Shop

Written by the company

XL hats for XL heads. We create the most comfortable and stylish big hats for the biggest of big heads! Shop a wide selection of stylish and comfortable oversized and extra large hats on our site now. We guarantee a roomy fit! Caps, Trucker hats, Dad hats and more we cover all the classic hats. Based in the UK - you can purchase your hat and expect it hand delivered to your door in a matter of days.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Shocked.

I don't quite understand how there's room left over in this hat if I need it. I have a larger head than anybody I have ever seen at 62cm. It brings me a lot of mental health issues. This hat changes all of that and I appreciate it very much.

Who on earth exists out there with a bigger head than me? Nobody is the answer. If you're reading this its an objective fact that my head is far larger than yours and yet this fits me. This will certainly fit you comfortably, believe me.

Fantastic hat, really appreciate you making hats tailored to people like me.

February 28, 2026
Unprompted review
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Rated 5 out of 5 stars

My second purchase from BH4BH

My second purchase from BH4BH, as, for the first time in 35 years, I get the reason why people wear hats. So I fancied a different colour and style of beanie to mix it up. Both are fantastic.

Cheers Dave!

January 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Love the new hat

Love the new hat, excellent quality and most importantly- finally a hat that fits. I’ll be coming back for some baseball caps in the summer

January 2, 2026
Unprompted review
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Reply from Big Hats For Big heads

Thank you Greg :)

Rated 5 out of 5 stars

Finally a cap that actually fits!

After years of trying caps that either looked tiny on my head or felt like they were squeezing my skull, I have finally found my go to shop. The fit is genuinely spot on, comfortable straight away, and it actually sits properly without perching or needing any awkward extender.

The quality is excellent too, solid stitching, great materials, and it looks even better in person. Ordering was simple, delivery was quick, and the whole experience felt like it was made by people who really understand the struggle of finding a decent hat when you have a bigger head.

If you have ever avoided caps because none fit, give Big Hats For Big Heads a go, I will definitely be ordering again.

January 1, 2026
Unprompted review
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Reply from Big Hats For Big heads

Thanks so much Chris!!! What a brilliant review. I really appreciate your kind words and insight - this is what BH4BH is about!!

Rated 5 out of 5 stars

A well-made winter hat for big heads!!

Very pleased with my purchase; it's a well-made winter 'wooly hat' that actually fits my big bonce! It is a good thickness material with nice deep turnup on the brim, which gives a double thickness over the forehead & ears, which is good. Quick dispatch too, even over Twixtmas! 👍

December 30, 2025
Unprompted review
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Reply from Big Hats For Big heads

Thanks so much! I'm so happy you found our service to be excellent, I did my very best to keep on getting orders out all the way through the holidays :) Thanks for your support! Dave

Rated 1 out of 5 stars

Outside of UK, cost too high

With shipping, item cost, and customs fee the hat would have cost over $100 USD. Total cost wasn't clear when ordering. I refused the custom fee and item was returned.

Ordered on 12/19 and still waiting for refund.

December 19, 2025
Unprompted review
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Reply from Big Hats For Big heads

We’re sorry for the frustration, but we’d like to clarify a few important points.

All international orders may be subject to import duties and customs fees set by the destination country’s government. These charges are outside of our control and are clearly stated in our shipping policy prior to purchase. All international customers are required to review this information before ordering.

From our correspondence, it’s clear you had hoped we would cover these import fees for you; however, doing so would mean operating international sales at a loss. As a small UK-based business, this is not something we are able to do.

In this case, the customs fee was refused, which caused the parcel to be held by customs in a temporary status. This holding period exists to give the recipient time to decide whether to pay the import fees.

As this period has now ended, the parcel is in the process of being returned to us. Please also note that the Christmas holiday period fell during this timeframe, which significantly slows international shipping and customs processing due to reduced operating days and increased parcel volumes.

The refund has not yet been issued because we are still awaiting the item’s return, which is standard procedure. Once the hat is received back with us, the refund will be processed promptly.

We ship to the United States regularly without issue, and import fees apply to all international purchases based on the buyer’s country.

As a very small, one-person business, reviews like this, which you posted on Trust Pilot and Google, can have a lasting impact on our business this is a real shame as the issue stems from import fees set by the buyer’s own country.

To all our future customers reading this we'd like to say:

This situation is a genuine one-off and entirely outside of our control. We encourage future customers to review the many hundreds of five-star reviews we’ve received across all platforms for a broader picture of our service.

-Dave
Founder of Big Hats for Big Heads

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Rated 5 out of 5 stars

Melon sized but doesn't look it.

I'm 53 years old and have NEVER found a hat to fit me comfortably. I'm pleased to say that this one fits me really well, and still has 3 - 4 adjustments left. I bought the Truckers Black Cap. It looks to be excellent quality and should last for years. What amazes me the most is that for a hat that's obviously bigger, it really doesn't look huge when wearing. So I have a comfortable hat that fits well and l look like every one else with normal sized heads :-D THANK YOU !!!!!

December 25, 2025
Unprompted review
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Reply from Big Hats For Big heads

Thanks so much Graham, I appreciate your kind words and enthusiasm for our hats! :) Cheers! Dave

Rated 5 out of 5 stars

Great gift! My husband can’t take the heat off his head

I bought the hat as a Xmas gift for my husband. He always complained the hats didn’t fit him, so I decided to give a try with BH4BH. Because it was a gift and I didn’t have time to wrap it, I asked them if it was possible to send in a gift bag, and they were super kind to wrap perfectly in Xmas gift paper. It went immediately under Xmas tree :) As a result my husband loved the surprised and cannot take the hat off his head. Thank you to the team for the help!

December 22, 2025
Unprompted review
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Reply from Big Hats For Big heads

Thanks Rihla!! I'm so glad you found us :) It was a pleasure wrapping your hat - I'm glad its worked out so well for you all :)

Rated 5 out of 5 stars

A great quality hat for larger heads.

I love my 'Big Green Trucker Hat - XL Gorilla Cap' from Big Hats For Big Heads.
The quality is fantastic, delivery swift and for a hat this comfortable it's worth every penny. Many thanks.

December 8, 2025
Unprompted review
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Reply from Big Hats For Big heads

Thanks so much Paul!! :)

Rated 5 out of 5 stars

Just ordered my second beanie hat.

Just ordered my second beanie hat from Big Hats for Big Heads as I was so pleased with the first one. I now have grey and black.
Such a great fit. When I usually put a beanie on it feels tight and uncomfortable.
These ones fit just right. Firm enough to stay in place but with enough room to feel comfortable.
There was a hand written note in both orders from Dave. You'd have to be pretty cold hearted not to respond to that type of touch.
Thank you and fair play to you Dave.

December 6, 2025
Unprompted review
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Reply from Big Hats For Big heads

Thanks so much mate :) I really appreciate the review and support :)

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Rated 5 out of 5 stars

A friend directed us to BH4BH

A friend directed us to BH4BH, My son has hydrocephalus and Cerebral Palsy, we have tried so many hats at a cost,
These Caps are fantastic, Callum our son has 10 now, he LOVES THEM.
Thank you so very much for letting my son look like his friends.

December 3, 2025
Unprompted review
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Reply from Big Hats For Big heads

Amazing, this is why we do what we do! Thanks so much for your brilliant review Pat, we really appreciate you and hope you had a very merry Christmas! :)

Rated 5 out of 5 stars

Great service and amazing fit

Great service and amazing fit! At last a cap that doesnt leave that awful red cap line on my heed!🤣🤣

October 22, 2025
Unprompted review
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Reply from Big Hats For Big heads

brilliant! Thanks Kevin :)

Rated 5 out of 5 stars

Wow what a company and great service…

Wow what a company and great service for a great product. For people with larger hat requirements.
I emailed a question on Sunday night got answer within 30 mins then ordered hat and got delivery in the Tuesday brill service. Can't recommend enough.
Thank you

October 14, 2025
Unprompted review
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Reply from Big Hats For Big heads

Thanks Robert!! :) So glad you found us!

Rated 5 out of 5 stars

A hat that fits

A hat that fits! No more headaches or red lines. Amazing.

October 1, 2025
Unprompted review
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Reply from Big Hats For Big heads

Thanks Terry! :)

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Rated 5 out of 5 stars

Great products

Great products, “does what it says on the tin” and speedy delivery also. Would use again

September 28, 2025
Unprompted review
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Reply from Big Hats For Big heads

Thanks so much Alexander! Really appreciate it! -Dave

Rated 5 out of 5 stars

First time I have places an order with…

First time I have places an order with the company and extremely satisfied. The order arrived very quickly and the product was exactly what I was looking for. Never been able to find a suitable cap that’s fits me in bricks and mortar shops so I turned online to find just what I needed. Would definitely shop with them again.

September 27, 2025
Unprompted review
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Reply from Big Hats For Big heads

Thanks Mark!! :) So glad you found us matey - I really appreciate your support! -Dave

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