Bigin by Zoho CRM 

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Rated 5 out of 5 stars

For the solopreneur, you cannot beat Zoho array of products. Bigin by Zoho CRM is a great entry-level CRM that has all the features a small business needs to get started, sans the cost bloat of Salesf... See more

Rated 5 out of 5 stars

I'm signing up (for the Premier edition) after a 15 day trial. I am a sales-focused solopreneur. I need a simple CRM, but with sales pipelines, simple automations for follow ups...and especially Bigi... See more

Rated 5 out of 5 stars

Bigin has provided the simplest and most effective tool for our small team and we only just discovered that the template pipelines go beyond just sales to other processes e.g. employee onboarding, whi... See more

Rated 5 out of 5 stars

There are lots of new CRM systems available now, but their 'innovative' UX, use cases and modularity don't really fit serious productive work (at least in my case). Bigin is inexpensive and has a... See more

Company details

  1. CRM Provider
  2. also in
  3. Software Vendor

Written by the company

Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small businesses unify all customer-facing operations— marketing, sales, onboarding, delivery, and support to help manage customer relationships effectively.


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(1,638)

355 reviews in the last 12 months

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Rated 5 out of 5 stars

The Pipeline and activates, Integrated Data based

The Pipeline and activates are very useful.
You can have all info from all your portals in one place without playing around with Excel file.
This is a good move for digital transformation if you want to implement ERP system.
Very helpful for us as small business with big operations.

February 26, 2026
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Rated 5 out of 5 stars

We needed to find a platform for our…

We needed to find a platform for our salesteam, but we needed something light, but quick, quick but complete, complete but not bulky . A full CRM was too much for our operations, so we tried Bigin and it fits our requierment.

April 15, 2026
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Rated 5 out of 5 stars

I use it to manage the whole sales…

I use it to manage the whole sales pipeline, from lead to customer. It helps me follow up my opportunities with ease. I automate some and integrate with the API to sync with.

It allows me to keep every detail of my interactions with current and potential customers. So all the team has access to the key information.

April 2, 2026
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Rated 5 out of 5 stars

Very intuitive and easy to use

Very intuitive and easy to use. Bigin has completely transformed the way we manage our customers and day‑to‑day pipeline. It’s clean, fast, and unbelievably easy to use. The pipeline view is super intuitive, automation saves us tons of time, and the mobile app is one of the best I’ve used.

April 6, 2026
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Rated 5 out of 5 stars

Bigin by Zoho CRM for a restaurant

Bigin by Zoho CRM is ideal for small businesses and teams seeking a simple, visual pipeline to manage leads, deals, and customer interactions. It excels in scenarios like serviced apartment bookings, small B2B sales, field staff updates, and basic contact management, offering drag-and-drop pipelines, mobile updates, consolidated communication, and simple automations. Its fast setup and low complexity make onboarding easy, with the option to scale into full Zoho CRM later. However, Bigin is less suited for large teams, complex multi-pipeline sales, advanced reporting, or marketing automation at scale, where more robust CRMs are required.

March 30, 2026
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