Big Padlock - HalifaxReviews 

21
TrustScore 4.5 out of 5

4.5

Parkinson Lane 112, HX1 3QH Halifax, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We needed a short-term hire, and the experience was fuss-free and friendly, and the fees were transparent and fair. Access was great and the unit was dry and secure. Not much more to say. Excellent.

Rated 5 out of 5 stars

Absolutely brilliant service cannot fault anything at all. Would highly recommend anyone to use them if or when needed. Had lots cker for approx 2-3 years Thank you for all your help before, d... See more

Rated 5 out of 5 stars

Halifax Branch - Fantastic service at a great price. Brian couldn't have been more helpful, such a lovely guy and made things so easy to arrange for us. We rang round a few places before finding Big P... See more

Rated 5 out of 5 stars

Had never used any storage facility previously and needed something at very short notice. Phoned Big Padlock and they couldn't have been more helpful. Everything was explained very thoroughly. The... See more


Company details

  1. Self-Storage Facility
  2. Container Service
  3. Moving Supply Store
  4. Packaging Store
  5. Storage Facility
  6. Warehouse

Written by the company

Big Padlock offers a secure self storage solution without any long-term commitment. Confidential & secure, we provide cost effective storage for home, business or leisure. Storage units available in Cardiff, Aberdare, Ayr, Huyton, Halifax, Liverpool, Wirral & Wrexham.


Contact info

  • Parkinson Lane 112, HX1 3QH, Halifax, England, United Kingdom

  • 01422 419650

4.5

Excellent

TrustScore 4.5 out of 5

21 reviews

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1-star

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Hasn’t replied to negative reviews

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4.5

All reviews

(21)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

We needed a short-term hire, and the experience was fuss-free and friendly, and the fees were transparent and fair. Access was great and the unit was dry and secure. Not much more to say. Excellent.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

An excellent service

An excellent service. Ben and Brian are friendly, and nothing is too much trouble.
I felt reassured my belongings were safe , and dry in a unit.
I’ll miss our chats Brian Miah over the past 2 years.
Keep the good work up!

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

My brother passed away and he had a unit.Big padlock dealt with the situation with compassion and professionalism to resolve the issue.Special shout out to Brian Miah who was excellent throughout

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Good, secure storage that was easily accessible. Excellent customer service, quick to respond to emails and very friendly in person. Very reasonably priced.

August 21, 2025
Unprompted review
Rated 3 out of 5 stars

Needs a second lift

Staff are fine generally - we don't actually need to have much contact with them. But Big P decided to add another floor to the Halifax storage location without adding another lift. So generally, you're fighting to get your stuff into the lift, especially when the couriers are in there, or someone's bringing their worldly goods in because they're moving and temporarily between homes. So, you can cope with that, but today the lift is broken and there's no alternative way to move your stuff upstairs. As it happened, we could manage, just about - we've left some stuff in the car for the time being - but what about those people on the new top floor with more, or heavier, stuff who face carrying their stuff up several staircases? It's really poor. If you're increasing income by adding a floor, don't make fools of your customers by not adding a second lift at the same time.

August 10, 2025
Unprompted review
Rated 4 out of 5 stars

Reliable & friendly

Safe & secure. Friendly, helpful staff. Simple to arrange & make payments.
Only slight disadvantage was being on top (2nd) floor which slowed loading & unloading.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service cannot…

Absolutely brilliant service cannot fault anything at all. Would highly recommend anyone to use them if or when needed. Had lots cker for approx 2-3 years

Thank you for all your help before, during and now. Hadded keys back as no longer required. Smooth professional service by all. Special mention to Ben who has dealt with us from start to finish

Thank you

Regards Sharon x

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Big Padlock Halifax

Big Padlock Halifax, has a fantastic storeage facility, its easy access, clean and well maintained, with a very good team who look after your every need. I would recommend them to anyone.
Thank you so much.

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Halifax Branch is Fantastic

Halifax Branch - Fantastic service at a great price. Brian couldn't have been more helpful, such a lovely guy and made things so easy to arrange for us. We rang round a few places before finding Big Padlock and were so glad we chose them. If you're looking for safe storage at a fantastic price, don't even look elsewhere. Cheers Brian!

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and facility

Great service, very friendly, helpful guys and easy access at all times. Very clean and dry and felt very safe. Would definitely use again and recommend.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Overall great!

The staff were very helpful at the beginning and end of our use of the storage locker. Easy process and great 24hr access and equipment to move everything.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Really positive experience with the…

Really positive experience with the Halifax. big padlock - the staff were really helpful and friendly - we had to extend for longer than initially expected and it was no problem. Had no issues with the numerous trips back and forth - no waiting or queuing. After 6 months, all our stuff was in the same condition as we dropped it. Thoroughly recommend

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Had never used any storage facility previously and needed something at very short notice. Phoned Big Padlock and they couldn't have been more helpful. Everything was explained very thoroughly. The charges are very reasonable; the place is clean and secure. The staff were helpful, friendly and considerate - both on the phone and in person. Would highly recommend.

April 29, 2024
Unprompted review

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