🚀 Next-Level Service at Big Padlock Wrexham! 🏢🔑 The building may have 2 levels, but Gavin and Rachel’s service is on another one entirely 😃. Super friendly, professional, and always ready to help... See more
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Review summary
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Reviews shaping this summary
Carol and Dennis are a credit to the company they demonstrate a strong work.ethic and positive attitude and a genuine commitment to delivering high standards and a personal touch to each client. They... See more
Good service all the way from reservation to storing goods. The staff very very respectful when I needed help following the tragic death of my wife. I would highly reccomend Big Padlock if any persons... See more
Very Highly Recommended. My partner and I have been storing items since September 2025 as part of moving house. From the off the experience with the team at Big Padlock - Wirral has been first rate.... See more
Company details
Written by the company
Big Padlock offers a secure self storage solution without any long-term commitment. Confidential & secure, we provide cost effective storage for home, business or leisure. Storage units available in Cardiff, Aberdare, Ayr, Huyton, Halifax, Liverpool, Wirral & Wrexham.
Contact info
United Kingdom
- 0151 677 1660
- info@bigpadlock.co.uk
- bigpadlock.co.uk
4.9
Excellent
484 reviews
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Hasn’t replied to negative reviews
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Staff excellent and informative plus…
Staff excellent and informative plus friendly and efficient. Prompt service too.
June 6, 2024
Ayr branch excellent staff…
Staff were really helpful and contacted us as soon as a space became available as promised.
May 13, 2024
Very helpful and friendly staff
May 22, 2024
Always great service from staff at big…
Always great service from staff at big padlock. Willing to please and listen to your needs. 5 star service
May 13, 2024
Carol and Dennis were both so helpful…
Carol and Dennis were both so helpful and lovely. Extremely helpful and efficient. Nothing too much trouble.
May 20, 2024
Thank you for you service great great…
Thank you for you service great great thank you Dennis you are 5 star
May 11, 2024
Great service
Great service, friendly and helpful staff, straight forward transaction,
April 25, 2024
Denis was great
Denis was great! Always very helpful with any enquiries we had. Thanks for making our storage needs stress free Denis as we already had enough stress with a full blown renovation taking over 12 months. Mark and Peter 😊
April 19, 2024
Great customer service
Had never used any storage facility previously and needed something at very short notice. Phoned Big Padlock and they couldn't have been more helpful. Everything was explained very thoroughly. The charges are very reasonable; the place is clean and secure. The staff were helpful, friendly and considerate - both on the phone and in person. Would highly recommend.
April 29, 2024
Unprompted review
Brilliant from start to finish
Brilliant from start to finish, definitely recommend.
The people, the place, the services, brilliant.
April 8, 2024
Great company
Friendly service with very good pricing, would recommend without hesitation.
April 8, 2024
Very helpful staff
March 23, 2024
Excellent for storage
The staff here are so kind and helpful. The system and arrangements are great, very secure, clean and dry with a choice of storage sizes to suit best. Highly recommend and will definitely use again in the future if needed.
March 13, 2024
Good faciltiies and great service from Carol
I hadn't used storage before using Big Padlock in 2021 while relocating and wating to buy a house. Carol was brilliant from stat to finish in guiding me through space options and being available for any quesitions. I return again inbetween house moves in 2024 to the same brilliant and friendly serivce from Carol. Aside from that the space is well lit and secure and has 24 hr access at a good price and I'd highly recommend it. The team also have recommendations for removals, trades and other help might need which is handy
March 15, 2024
Unprompted review
Great team!
The team at Big Padlock have been extremely helpful in my first experience owning a lockup. Lee and Dalia are always friendly and efficient. Thank you once again.
March 7, 2024
Unprompted review
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