bigspoonroasters.com Reviews 2

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.0

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A company that preaches values, but sues small businesses instead!


I used to admire Big Spoon Roasters for their craft products and community based image, but after seeing their recent actions, I can’t support them anymore.

They’re currently suing a small family run business Big Spoon Sauce Co. over the name “Big Spoon,” and that they are selling the same products. The other company they are suing, only makes chili crisp oil (a traditional condiment to their owners Chinese heritage), while Big Spoon Roasters has only made nut butters and bars. There is no real product overlap, and the sauce company has been operating peacefully for years.They want to do a chili crisp nut butter in the future so all of a sudden they now have a problem.

Big Spoon Roasters claim "brand confusion" and “irreparable harm,” but their own chili oil product isn’t even on shelves yet! Meanwhile, the family they’re suing is being crushed under legal fees. Worst of all, there ARE MULTIPLE OTHER COMPANIES USING THE NAME "Big Spoon"...including another one that sells nut butter! Big Spoon Roasters hasn’t gone after them. Just the sauce company. Wonder why?

On their website they have info about the case and portray themselves as being victims. Why not sue the other nut butter company with the same name, why a sauce company? Doesn't make any sense and they are using lawyer jargon to sound like they aren't the ones who are actually causing all of this.

This is not what a values driven, community first business looks like. It looks like legal bullying. It looks like cultural appropriation. It looks like a company trying to own the spoon, the spice, and the story—without earning any of it.

March 30, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Best nut butters EVER !!!

We found this company on a trip to Durham, N.C. their home town.
These folks are not folks who sell a product for profit they are in my opinion artisans of life, sustenance and nut butters.
Using top shelf ingredients Big Spoon Roasters creates and shares the BEST nut butters I have ever tasted.
In sandwiches, as a dip, on veggies, in cooking or baking you can’t go wrong with any use you can think of to consume these delicious products!
Well worth the price when the ingredients used and the pure joy they create in a healthy life is considered. So many favorites but Pistachio Crunch hits it out of the park for me!
We order direct from Big Spoon Roasters to support a local American Company with a conscience. A small local business like those that built America into an honesty economy before Big Business swapped quality for profit.
All the BEST for your continued success!!

June 13, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look