Big Think CapitalReviews 

3,261
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's helpfulness, professionalism, and dedication, often going above and beyond to assist with business funding needs. The service is frequently described as excellent, with many appreciating the transparent communication, clear explanations, and the smooth, fast, and stress-free process of securing loans. Reviewers are particularly impressed with the quick response times and the efficiency in handling their requests, making the overall user experience very positive. However, some customers also noted isolated negative experiences with certain staff members, citing unprofessional communication and issues with information provided.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, clear... See more

Customer service

Reviewers express high satisfaction with customer service, highlighting the helpfulness, transparency, and... See more

User experience

People report positive experiences with user experience, describing it as fantastic, incredible, and... See more

Response time

Users describe positive interactions with response times, highlighting excellent communication and promptness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’re on our third loan with Big Think Capital, and we keep coming back because they are consistently efficient, helpful, and offer some of the best options for small business owners like us. Austin B... See more

Company replied

Rated 5 out of 5 stars

Working with Big Think and Moe Salim was an incredible experience. They were very thorough and made sure I understood everything along the way often asking if I had any questions. The transparency and... See more

Company replied

Rated 5 out of 5 stars

Joseph Krajewski! This guy was friendly, polite, knowledgeable, and ever present and available throughout the whole process. Even going so far as to recognize my unhappiness with a part of the deal an... See more

Company replied

Rated 5 out of 5 stars

You hear a lot about some of these finance companies. But none of them stand up the the performance of Big Think Capital. My financial advisor Chrstian Morello was the absolute best. He was patient. H... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Business Development Service
  4. Finance Broker
  5. Financial Consultant
  6. Financial Institution

About Big Think Capital

Written by the company

Big_Think_Capital_logo

Learn How BTC Can Help your Business!

Big Think Capital provides businesses with the best lending options in a transparent and easy-to-understand environment.

BTC Image Two

Not only are our expert funding managers dedicated to helping you secure the financing that your business needs, but they will also educate you on the various loan options available.


        Apply  Now       


Business Resources


    Meet Our team    


       Contact Us       


Big Think Capital - BBB A+ Rating
Small Business Finance Association

America's #1 Alternative Finance Service!

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(3,261)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Samantha Brown was just great to work with

Samantha Brown was just great to work with! She was knowledgeable, persistent, smart, and had great communication skills. She made the process very easy to navigate.

March 12, 2026
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for your kind words! We’re glad to hear you had such a great experience working with Samantha. Her knowledge, persistence, and communication truly make a difference. We appreciate your trust in us and look forward to working with you again!

Rated 5 out of 5 stars

Gerold Steinburg did a great job taking…

Gerold Steinburg did a great job taking care of our funding needs.

March 13, 2026
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for your feedback! We’re glad to hear that Gerold Steinburg took great care of your funding needs. We appreciate your business!

Rated 5 out of 5 stars

Thanks to BIG CAPITAL,they came thru…

Thanks to BIG CAPITAL,they came thru when extra funds were needed,Big Shout Out to Juan my agent ,Amazing

March 16, 2026
Unprompted review
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Reply from Big Think Capital

Thank you so much for your kind words! We’re glad we could be there when you needed the extra funds. Juan will be thrilled to hear your shoutout—he truly goes above and beyond. We appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Great experience working with this team

Great experience working with this team. Colby Harris was extremely professional, knowledgeable, and made the entire process smooth from start to finish. He took the time to answer all my questions and made sure everything was handled the right way.

I truly appreciate the level of service and communication throughout the process. Looking forward to doing more business together and supporting the continued growth. Highly recommend working with Colby Harris!

March 11, 2026
Unprompted review
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Reply from Big Think Capital

Thank you for your kind review! We're glad to hear that Colby Harris provided such a smooth and professional experience. We appreciate your support and look forward to working together again.

Rated 5 out of 5 stars

Easy to work with, polite and friendly.

Thanks to Mr. Raggio for working with me all through out the process.

January 28, 2026
Unprompted review
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Reply from Big Think Capital

Thank you for your kind words! We’re glad to hear that Mr. Raggio was able to assist you throughout the entire process. We appreciate the opportunity to work with you and are always here if you need anything in the future.

Rated 5 out of 5 stars

Everyone at Bigthink was a pleasure to…

Everyone at Bigthink was a pleasure to work with, especially James. The promptness with replying, assistance, and knowledge from them was spectacular. They definitely made this experience as painless as it could have possibly been. Thanks guys

March 6, 2026
Unprompted review
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Reply from Big Think Capital

Thank you so much for the kind words! We’re thrilled to hear you had a great experience working with our team. James will be especially happy to see your feedback. Providing prompt, helpful service is something we take great pride in, and we're glad we could make the process smooth for you. We truly appreciate your support!

Rated 5 out of 5 stars

Dalton & Rohan are simply the best!

Dalton & Rohan didn't just try to sell us a product for the sake of selling a product! They offered a long term solution that is going to get us to a positive cash flow position sooner than we would have on our own! I could not be more grateful for their partnership!

February 20, 2026
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you so much for the thoughtful review! We truly appreciate the opportunity to work with you. Our goal is always to provide long-term solutions that help our partners grow and succeed, and we’re grateful for your trust in Dalton and Rohan. We look forward to continuing our partnership!

Rated 5 out of 5 stars

John Alouisa is awesome

John Alouisa is awesome
Helped me out took 4 hours absolutely amazing!

March 4, 2026
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you! I’m glad I could help and really appreciate the great review and your patience while we got everything taken care of.

Rated 1 out of 5 stars

Unprofessional communication by…

Unprofessional communication by leadership.
Courteous service by representatives. Completely will not do business with a company that has management and their egos get the best of them.

February 20, 2026
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for taking the time to share your feedback. We appreciate you noting the courteous service provided by our representatives, and we’re sorry to hear that your experience with leadership left a negative impression. That’s certainly not the standard we aim to set at Big Think Capital. We take feedback like this seriously and would welcome the opportunity to better understand what occurred. Our Head of Customer Success has also attempted to reach out and would be happy to assist directly. If you’re open to it, please feel free to connect with Mike at mike.dirienzo@bigthinkcapital.com so we can address your concerns and learn from your experience.

Rated 5 out of 5 stars

I worked with Cory Forsberg

I worked with Cory Forsberg. Cory was great. Always text or called which was very important to me. Cory got the deal done in a timely manner. I would and will recommend Cory. Cory even responded on weekends.

February 27, 2026
Unprompted review
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Reply from Big Think Capital

Thank you so much for your great feedback! We’re thrilled to hear that Cory provided consistent communication and got your deal done in a timely manner. Going the extra mile — even on weekends — is the level of dedication we strive for. We truly appreciate your recommendation and look forward to working with you again!

Rated 5 out of 5 stars

My experience with Big Think Capital

My experience with Big Think Capital was very pleasant, explaining all details about the loan it was deposited on thr bussines next day, I want to say thak you for supporting small bussineses! Well recommended.
RA .

February 24, 2026
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you so much for your kind words and recommendation! We’re thrilled to hear you had a pleasant experience and that everything was clearly explained and funded quickly. Supporting small businesses is at the heart of what we do at Big Think Capital, and we truly appreciate your trust and support!

Rated 5 out of 5 stars

Had the pleasure of working with Chris…

Had the pleasure of working with Chris Stokum on getting capital for my business which went more smoothly than I could’ve imagined! He was very transparent with information and also incredibly thorough with plan break downs and what could be the best option to go with that fit me best! I plan to continue working with him in the future as my business expands!

February 24, 2026
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for the great feedback! It was a pleasure working with you and helping secure the right capital for your business. I’m glad the process felt smooth and transparent. I look forward to continuing to support you as your business grows!

Rated 5 out of 5 stars

Good service!

I'm getting funded for the third time with them.
Good service with Gerald!

February 25, 2026
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for your continued trust and support! We’re honored to be funding your business for the third time. We’re especially glad to hear Gerald has been providing you with great service. We truly appreciate your loyalty and look forward to supporting your growth again in the future!

Rated 5 out of 5 stars

Luckens from Big Think Capital was such…

Luckens from Big Think Capital was such a huge help getting funding for my business. He explained the process thoroughly and ran through all the options to let me decide what was best for my goals and future. I can’t recommend Luckens and Big Think Capital enough. I will definitely be using them again in the future. Thanks again!

February 24, 2026
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you so much for your kind words and thoughtful recommendation! We’re thrilled to hear that Luckens provided such thorough guidance and helped you find the best option for your goals. At Big Think Capital, we’re committed to making the funding process clear and empowering for our clients. We truly appreciate your trust and look forward to working with you again in the future!

Rated 5 out of 5 stars

Austin was amazing throughout the…

Austin was amazing throughout the funding process. He was timely in communicating updates along the way and was willing to advocate for my business to get a great offer. If you are looking for funding for your business and need a good agent, ask for Austin and Big Think Capital!

February 24, 2026
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for the great feedback! We’re so glad to hear that Austin provided timely updates and strongly advocated on your behalf to secure a great offer. We’re proud to have him on our team at Big Think Capital. We truly appreciate your recommendation and look forward to supporting your business again in the future!

Rated 5 out of 5 stars

I had great experience everytime I…

I had great experience everytime I worked with Big think Capital. They are always quick to respond, follow up and always helped me get funds quicker. Highly recommend.

December 19, 2025
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you so much for your continued trust and recommendation! We truly appreciate you taking the time to share your experience. It means a lot to hear that our team has been responsive and able to help you secure funding quickly. At Big Think Capital, we’re committed to making the process smooth and efficient every time. We look forward to continuing to support your business growth!

Rated 5 out of 5 stars

Franco and Rohan were great to work…

Franco and Rohan were great to work with. They took time to evaluate my needs and came up with a solution that worked.

February 19, 2026
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you for your kind words! We’re so glad to hear that Franco and Rohan took the time to understand your needs and deliver a solution that truly worked for you. Providing thoughtful, tailored support is always our goal. We appreciate the opportunity to work with you and look forward to continuing to support your success!

Rated 5 out of 5 stars

Not just a one-stop shop for funding

I was unsure about my financing options to grow my firm, but Josh immediately made me feel secure, educated me about my options without pushing any one particular product, and advised me every step of the way. I received quick funding, but most importantly, I now have a clear direction and action plan to position our firm for even better funding options in the future. BigThink Capital has shown that they are not just a one-stop shop for funding. They are true advisors and financial guides! Thank you!

February 19, 2026
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you so much for your thoughtful review! We’re thrilled to hear that Josh was able to make you feel confident in your financing options and provide guidance without pressure. Our goal is not only to help secure funding, but also to ensure our clients have a clear path forward for long-term success. We truly appreciate your trust in Big Think Capital and look forward to supporting your firm’s continued growth in the future.

Rated 5 out of 5 stars

Seamless and streamlined process!

My assigned representative, Jake D., was amazing. I was able to obtain more funding than originally expected, and had alternative options presented to me. It was truly a seamless process.

February 18, 2026
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you so much for your kind feedback! We’re thrilled to hear that you had a seamless experience and that Jake was able to exceed your expectations by securing additional funding options for you. Providing transparent guidance and tailored solutions is what we strive for, and it’s great to know that came through. We truly appreciate your trust in us and look forward to supporting you again in the future!

Rated 5 out of 5 stars

Working with Big Think was great

Working with Big Think was great. Would recommend to anyone. They are super transparent and really want to help the business. Worked with Andrew and Gerald. Great guys and will be working with them going forward!

February 18, 2026
Unprompted review
Big Think Capital logo

Reply from Big Think Capital

Thank you so much for your kind words and recommendation! We’re glad to hear you had a great experience working with Andrew and Gerald. Transparency and supporting our clients’ businesses are top priorities for us, and we appreciate the opportunity to work with you. We look forward to continuing to support your success!

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