BigWantsYourCar.Com Reviews 

3,115
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 475 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy and straightforward process for selling their cars, highlighting the efficiency and smooth transactions from start to finish. Many people commend the professional, helpful, and friendly staff, including the collection drivers, for their excellent service and clear communication. Reviewers frequently report receiving fair and competitive prices, which were honored without last-minute deductions, and appreciated the instant payment. However, some customers also noted issues with price reductions upon collection or after the initial quote, leading to frustrating experiences. A few other people also felt that the process could be unprofessional or a complete waste of time, causing unnecessary inconvenience.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing the process as easy, quick, and... See more

Staff

People report positive experiences with staff, consistently describing them as professional, helpful, and... See more

Price

Users describe positive interactions with price, with many reviewers reporting that the initial quotes were... See more

Payment

Reviewers mention positive feedback about payment, highlighting the fast, friendly, and efficient process... See more

User experience

Customers had positive experiences with the user experience, often describing it as easy, simple, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazingly easy process. Got a price i was happy with. Sales and collection of car easiest thing ive ever done! The driver cane to collect super professional and helpful. Would highly recommend!! Hav... See more

Company replied

Rated 5 out of 5 stars

Fantastic company to deal with , very professional and courteous from day one , especially Chloe you dealt with my car sale & auction cost . And also MY DRIVE ( Andrew ) who uplifted my car was ve... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Sold car within a week after first getting the confirmed quote (which was more than Motorway). No value taken off at collection (send the pictures AND video to get the most accu... See more

Company replied

Rated 5 out of 5 stars

Made selling my car super easy. Offered me more money than what I asked for, and stuck to that price all the way through the process, no trying to haggle the price down. Driver came to collect the veh... See more

Company replied


Company details

  1. Car Dealer

Written by the company

BigWantsYourCar.Com provides a quick and stress-free way to sell your car, using just your smartphone. Your car is valued by a real person and our offers are guaranteed for 7 days. Unlike other car buying services, we won't charge you to receive your own money and our collection is completely free. We will come to you at a time that suits you and make a secure, fast payment directly into your account.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(3,115)

458 reviews in the last 12 months

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Rated 5 out of 5 stars

Fab experience

Sold my car to these today (2021 Skoda). I couldn't fault them. They offered me a fair price, over £1000 (in some cases £1500) more than competitors were offering and £300 less than I was willing to sell it for privately.

I submitted my pictures online and was contacted by Chloe in the office. The process was super easy and an appointment to collect my car was made for 3 days later.

There was zero negotiation on the drive and the person (Andrei) who collected was fab. Spent about 30 mins inspecting and sending photos through to his office, keeping me informed throughout. I then spoke to the office who sent instant payment.

As long as you're honest about the condition and any damage you will have zero issues.

I would use this company again without hesitation.

May 15, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Tez,

Thank you for your amazing 5-star review!

I will pass on your lovely feedback to Andrei and Chloe.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Great place to sell your car

All of the team that dealt with the sale of our Car were very helpful. Simple process efficient payment.

May 15, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Amielia Larkin,

Thank you for your lovely 5-star review!

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Top Top Company

After making a few enquiries regarding the selling of my car, I contacted Big, gave me the valuation and were superb beginning to end
Executive picked the car up today, lovely chap, very helpful, sent the info to the office and within 10 minutes the money was in my account
Very professional company and extremely helpful, would not hesitate in recommending this company
Thank you Big!

May 15, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi John Pearce,

Thank you for your amazing 5 star review!

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Sold my car via Big motoring world and…

Sold my car via Big motoring world and the whole end to end process was absolutely seamless! I had the pleasure of dealing with both Ben and Amanda who were both amazing. They offered me a vary fair price (compared to we buy!!) and so I’m really pleased to have gone down the route. Collection arranged, final inspections completed and instant payment to your bank account :)

May 15, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Juhel Ahmed,

Thank you for your amazing 5-star review!

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Amazing service

Amazing service. From Mia in the office to Pantelis picking the car up. So thorough, patient and kind. Would highly recommend!

May 14, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi PrincessShan,

Thank you for your amazing 5-star review!

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Just sold my car and the service from…

Just sold my car and the service from Big wants my car was fantastic from start to finish all very professional and efficient a seamless service I will definitely recommend and use again

May 13, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Melissa,

Thank you for your lovely 5-star review!

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Really great experience

Really great experience with BigWantsYourCar.com. Offer a really fair price. No haggling on collection. Fast payment. I would use again and definitely recommend. Very professional and polite driver. He is a credit to you.

May 11, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Kate Masterton,

Thank you for your amazing 5-star review!

I will pass on your lovely feedback to the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

They made the whole experience of…

They made the whole experience of selling my car very easy. All the staff i came into contact with were very professional and helpful, as was the driver contracted to collect my car.

May 12, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Andrea Anger,

Thank you for your amazing 5 star review!

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Rated 1 out of 5 stars

Time wasters

Complete time wasters, 15 minutes on the phone after providing all information for them to come back on the price they gave online for no reason, then saying they don't want it as its an import but this was told to them, zombie buying company who just try to undervalue cars and work on volume, avoid.

May 11, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Charlie,

Thank you for bringing this matter to our attention. I apologise for any confusion or inconvenience caused regarding your vehicle not currently in our buying profile.

We understand that this information should have been communicated to you earlier, and we apologise for the oversight.

We appreciate your feedback, and we will use it to improve our processes and ensure better clarity in the future.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Great service

Easy process, organised collection when it was convenient. No knock down on price when collected. Offered more than WBAC and motorway. Would recommend to other sellers.

May 11, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Neil Hallett,

Thank you for your lovely 5-star review!

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Very easy experience selling the car…

Very easy experience selling the car and the collection was also very simple. I was paid the amount I was initially quoted and they settled my finance for me. All very simple and easy. The value was also higher than all other quotes I received.

May 8, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Alex Jones,

Thank you for your amazing 5-star review!

I will pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Super easy to do

Super easy to do. I got a better price than offered on part ex, and more than we buy any car. Paid the agreed price on collection. Money in my bank before handing over keys and documents. What more could you ask for.

May 1, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Gary,

Thank you for leaving us a 5-star review!

I will pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Rated 1 out of 5 stars

Shocking experience

Shocking experience. Had offer on car and when accepted the offer was then reduced. Tried on several occasions to make contact and was advised would get call back. Not had anything. Totally unprofessional and complete waste of time

May 5, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi James,

Thank you for responding to our request for further information.

I do apologise that you were disappointed that the offer was reduced after acceptance and that you have had trouble getting in touch with a member of the team. I would advise that you reach out via the contact form on our website at https://bigwantsyourcar.com/contact-us/ or give us a call on 03303410909 when you are free.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Stress free selling experience

When deciding to sell my car I contacted a few different places, but Big motoring world were the standout right from the start, a simple process to use the tool to upload photos. A simple phone call followed and then a price was agreed, pick up was straight forward, this was the part I had been warned about (other companies) but no issues and the driver was very pleasant and explained everything, money paid almost instantly. Othrrall I felt this was a very stress free experience and would highly recommend.

May 1, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Jason Street,

Thank you for your amazing 5 star review!

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Andrew Lynch came to collect my Audi…

Andrew Lynch came to collect my Audi that I was selling. He came on time and was very respectful of all of my questions and even allowed me to speak to a member of his team on his phone.

Have told my family to use and will be selling to these for foreseeable future.

April 30, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Kirsty,

Thank you for your amazing 5 star review!

I will pass on your lovely feedback to Andrew and the rest of the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

They just picked up my car the full…

They just picked up my car the full process when really smooth and easy

Would recomnd

April 30, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Chris Broome,

Thank you for your lovely 5 star review!

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Absolutely brilliant!

Absolutely brilliant! Sold my BMW X3 to Big Motoring World. Very smooth and simple process. Chloe from Big Motoring World was very helpful and very patient considering the amount of questions I hit her with! She explained the whole process and everything went just as she said it would. The driver from Driveme, Tony, gave the car a thorough inspection and was very respectful, once he reported back to Big Motoring World the payment was sent to my account in less than 5 minutes! If you’re thinking of selling your car, don’t bother with the hassle of advertising it or p/x, this company will give a much better deal.

April 30, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Duncan Heyes,

Thank you for leaving us an amazing 5 star review!

I will pass on your lovely feedback to Chloe, Tony and the rest of the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Strongly recommend.

Efficient and helpful service. Compared to others, got the best price here.Special mention to Daisy Campbell-Smith who I started off the selling process with remotely, and Darien Moore who received the car on the day and helped with the final stage of the process.

April 27, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Edwina A,

Thank you for your amazing 5 star review!

I will pass on your lovely comments to Daisy and the rest of the team.

Kindest Regards,
Big Wants Your Car

Rated 5 out of 5 stars

Brilliant service from start to finish

Can’t fault this company they did exactly what they said they would do . We were given the price which they promised and didn’t try to talk us into taking less .Barry Stamp from drive me who picked up the car very professional and easy to talk to excellent service all round .

April 28, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi T Davidson,

Thank you for your fantastic 5-star review!

I will be sure to pass on your lovely comments to the team.

Kindest Regards,
Big Wants Your Car

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