BigWantsYourCar.Com Reviews 

3,115
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 475 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy and straightforward process for selling their cars, highlighting the efficiency and smooth transactions from start to finish. Many people commend the professional, helpful, and friendly staff, including the collection drivers, for their excellent service and clear communication. Reviewers frequently report receiving fair and competitive prices, which were honored without last-minute deductions, and appreciated the instant payment. However, some customers also noted issues with price reductions upon collection or after the initial quote, leading to frustrating experiences. A few other people also felt that the process could be unprofessional or a complete waste of time, causing unnecessary inconvenience.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing the process as easy, quick, and... See more

Staff

People report positive experiences with staff, consistently describing them as professional, helpful, and... See more

Price

Users describe positive interactions with price, with many reviewers reporting that the initial quotes were... See more

Payment

Reviewers mention positive feedback about payment, highlighting the fast, friendly, and efficient process... See more

User experience

Customers had positive experiences with the user experience, often describing it as easy, simple, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazingly easy process. Got a price i was happy with. Sales and collection of car easiest thing ive ever done! The driver cane to collect super professional and helpful. Would highly recommend!! Hav... See more

Company replied

Rated 5 out of 5 stars

Fantastic company to deal with , very professional and courteous from day one , especially Chloe you dealt with my car sale & auction cost . And also MY DRIVE ( Andrew ) who uplifted my car was ve... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Sold car within a week after first getting the confirmed quote (which was more than Motorway). No value taken off at collection (send the pictures AND video to get the most accu... See more

Company replied

Rated 5 out of 5 stars

Made selling my car super easy. Offered me more money than what I asked for, and stuck to that price all the way through the process, no trying to haggle the price down. Driver came to collect the veh... See more

Company replied


Company details

  1. Car Dealer

Written by the company

BigWantsYourCar.Com provides a quick and stress-free way to sell your car, using just your smartphone. Your car is valued by a real person and our offers are guaranteed for 7 days. Unlike other car buying services, we won't charge you to receive your own money and our collection is completely free. We will come to you at a time that suits you and make a secure, fast payment directly into your account.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(3,115)

458 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely phenomenal

Absolutely phenomenal, the whole team were so kind and so helpful, special thanks to Mia Gadd she really stepped up and helped me sell my car. So quick, so smooth honestly could not recommend high enough. They gave me a fantastic price for the car and honoured that the whole way through, if you’re thinking of selling your car these are the guys.

March 11, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Ben,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

I had tried using Motorway

I had tried using Motorway, WBAC etc but kept getting low balled on the offer. It also took a while to get my car into their auction. Then they’d start reducing price because of little things. Always a problem.

Then this company came along. 45 minutes is all it took. Took photos, called in, got my quote, got a little bit more and collected a week later.

Collection process with Andy was so simple. Communication was straightforward and I got the same price paid out.

Would use again without any doubts.

March 10, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Jon,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 1 out of 5 stars

Time wasted!

Sent in an initial enquiry using vehicle registration and received valuation through website.
Was asked to upload lots of photos/video which i went ahead and did. I then answered several questions about the vehicle concerning service history/previous owners etc to finally be told that the vehicle type doesn't fit their profile (it's just a standard Ford SUV with 50k miles so nothing out of the ordinary). Maybe they could have told me this at the initial enquiry stage after I added the reg number to save me a wasted morning of taking photos etc. Will use Motorway in future as they seem to have a far better system and will list all vehicles on their auction!

March 10, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi NC,

I am so sorry to hear that you are disappointed that your vehicle is not currently in our buying profile. I apologise for any disappointment that this has caused.

I will pass on your feedback to the management team.

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

I found Big after being disappointed by…

I found Big after being disappointed by an alternative car buying service which used pressure tactics to try and get me to accept a much lower offer.
I had no such problems with Big. After sending car details and photos to be appraised, we discussed what I was looking to accept and it was offered. No hitches.
They arranged collection on a date at my convenience. The driver, Ves, communicated his arrival eta in advance. He was there bang on time and started the preliminary checks with my consent as I was on the school run.
After checking everything was consistent, Ves spoke to Big and they confirmed everything was in order, that I would receive two emails regarding DVLA transfer and payment of my finance and the equity. I'd received the emails before I got back in the house the instructions were easy to follow. I've received my equity minutes later. I'm awaiting confirmation for the finance but expect no issues.
What an absolute pleasure and would highly recommend. 👏👏👏

March 10, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Paul,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Big gave us £700 more than anyone else…

Big gave us £700 more than anyone else and the transaction was very simple and straightforward
There communication was great and the car was collected within 3 days
I would recommend them to anyone wanting to sell there car for a fair price

March 9, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Ricky,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Easy and smooth all the way

Great service, competitive offers, easy to use, great customer service, great collection experience by driver. Overall very good and smooth experience and would highly recommend.

March 2, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Nikki,

Thank you for your 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Genuinely really impressive

Genuinely really impressive! I got what the amount they offered, the whole team and drivers were super responsive and helpful. They offered more than any other place I went to (even Audi themselves) and the driver made sure I understood what to do next and that payment was complete. I’d not heard of Big before but their reviews were good and price offered was great so I trusted them, and I’m glad I did!

March 6, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Sophie,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Easy and fully transparent

Smooth easy way to sell for an excellent price. No haggle. No tyre kicking. All done by phone and at your address so no travelling either. Gave me a price. Paid in full instantly with no fees to pay

March 6, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Julia,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Rated 4 out of 5 stars

Straightforeward Sale

The whole process of selling my car very straightforward and transparent.
The collection event was extremely thorough but never a mention if chipping the price as expected from their main competitors

March 5, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Francis,

Thank you for your review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Cannot recommend highly enough!

This was the most remarkably straight forward arrangement I can hardly believe it!!! From the very beginning I have been super impressed by the efficiency and ease of service. No quibbling, no messing about - just lovely people, professional service and easy transaction. Thank you so much!

March 5, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Perry,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

I found it an efficient service from…

I found it an efficient service from start to finish, communication was good throughout.
Really important to be totally honest about any damage however small to ensure the price quoted is honoured. The driver collecting the car was very helpful. Once the inspection was completed the money was transferred within a couple of minutes.

March 4, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Paul,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Easy to do

Easy to do, the staff were helpful, the information and guidance was great. And the team were very patient. It’s a YES

March 4, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi David,

Thank you for your 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

They were brilliant!!

They were brilliant from start to finish. I enquired , they responded very quickly, gave me a quote, I then filled in the required info & got my date for collection. They arrived on time, checked the car was as I described, all was good, money in my account within a minute!!

March 3, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Natalie,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Great service

Honestly, so easy, they offered me a great price for my car, £2000 more than Motorway and £1500.00 more than Webuyanycar. The whole process was perfect, cannot fault it.

February 26, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Ian C,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

The girls i spoke to were equally…

The girls i spoke to were equally attentive especially Chloe she is lovely the guy who fetched the motor was also lovely got on with his job had time to chat to my dad whose car i was selling the whole exsperience was exceptional no quibble over agreed amount in bank in seconds after pressing a few buttons

March 2, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Denise,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Great experience

Great experience, really easy process. Fast at dealing with everything from start to finish. Payment was instant. Very happy and would highly recommend!

March 2, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Rach,

Thank you for your lovely 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Absolutely fantastic customer service…

Absolutely fantastic customer service from start to finish highly recommend big motoring world Morley brilliant experience

March 2, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Linda,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

How buying your car should be done

Having been let down badly by Motorway, I contacted Big Wants Your Car for a valuation. The process was straightforward and we agreed a valuation that was £700 higher than Motorway.
The whole process was done and dusted in a matter if a few days. All of the staff were pleasant and efficient. The pickup of the car was very efficient and the money transfer immediate. I have no hesitation in recommending them

February 27, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi Denise,

Thank you for your amazing 5-star review!

Kindest regards,
Big Wants Your Car

Rated 5 out of 5 stars

Other companies could learn a lot

This was a seamless process from start to finish. No squabbling, very pleasant staff to deal with.Very reasonable valuation of my car and a very smooth process to pay me.
Overall they were a pleasure to deal with.

February 27, 2026
Unprompted review
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Reply from BigWantsYourCar.Com

Hi,

Thank you for your great 5-star review!

Kindest regards,
Big Wants Your Car

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