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Rated 5 out of 5 stars

First visit to the Bike Stop. Great shop and has excellent service. M Short was very helpful in helping me sort out a few shopping needs for my BMW 1200 bike. Looking forward to my next visit jef... See more

Company replied

Rated 5 out of 5 stars

Fantastic Bikestop staff take care of their customers. Expert advice, support and guidance from Pierre helped me select everything from a new helmet, jacket, gloves, trousers and boots. Very p... See more

Company replied

Rated 5 out of 5 stars

Came in wanting to getting completely kitted out with bike gear as a new rider. Martin helped me through everything, taking into account my budget and was informative and friendly throughout. Bike sto... See more

Company replied

Rated 5 out of 5 stars

I'm a new rider looking for my first equipment and clothing. Apon entry, everyone was welcoming and helpful. I was given time and consideration from Georgia who helped serve me. We went ove... See more

Company replied

Company details

  1. Motorcycle Equipment and Accessories Store
  2. Cafe
  3. Clothing Store

Written by the company

Started in 1981, Bike Stop built its business alongside Dainese as their #1 representative in the UK based on a reputation of offering the best quality, protective gear on the market. Today we sell an extensive range for all budgets, all carefully selected to be the best gear at the best value. Our top brands include Rukka, RST, Belstaff, Shoei, AGV, Givi, Abus, etc. Not just a shop, but also a very popular biker's ride-out and meeting place with its own parking, Lavazza whole bean coffee, cakes and paninis, the shop occupies two beautiful Grade 2 listed buildings. Often described as a "TARDIS", it has seven showrooms over two floors with air conditioning, and customer seating inside and out. All our staff are regularly trained and excel in knowing all there is to know about the very latest high technology developments (e.g. air-bag suits and jackets). Our focus always has been and always will be, on delivering the highest levels of customer service both online and in store- we look forward to helping you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

265 reviews

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4.8

All reviews

(265)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

***** Service

Helpful, informative and honest service from Pierre.

October 29, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks for your custom and kind feedback

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Rated 5 out of 5 stars

Helpful and knowledgable

We went in to look at possible new helmets. Even though we made it clear we were initially only looking, Pierre was very helpful. Due to the advice and helpfulness we bought the helmets and some other bits as we felt that we had been well advised.

October 28, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks very much

Rated 5 out of 5 stars

You wouldn’t forget your first one

An absolute honour to meet Pierre down at the shop. He knows his stuff, made my life easier to choose my first pair of trousers. And anyone else it’s really friendly and welcoming, also got good advice in terms of what should I buy as my first bike. Definitely I’ll recommend this place to anyone interested in motorcycle gear but even for those who want a good coffee.

October 23, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks very much - see you again soon.

Rated 5 out of 5 stars

Great personal service from Pierre at…

Great personal service from Pierre at Bikestop. Tried different sizes and didn't hesitate to unpack new models very time. Left with a Belstaff Crosby, Belstaff down jacket and a back protector. Very happy customer.

October 16, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Jamie a pleasure to help you and thanks for the kind feedback

Rated 5 out of 5 stars

New Gloves

Popped into Bikestop today to buy a pair of gloves that I had been looking at online. M Short served me a found the gloves I wanted to try on. Great gloves but not as much movement as I would have liked so a bit disappointed in my choice. The great staff at the shop suggested a pair of Knox Handroid based on my requirements. Tried them on and pardon the pun but they fitted like a glove. Well happy and great movement and hopefully I won’t ever need the protection that the gloves come equipped with. Thanks again for the service you provide there and the Dair Jacket is still going strong that I purchased from you some time ago. Mick 🙏

October 9, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks for coming back and glad we could help again

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Rated 5 out of 5 stars

Great service

I came in for a latte and to purchase a messenger bag. From the moment I stepped into the store I Was so well looked after, first by the staff running the cafe for my latte and was then served by M Short who was very helpful in setting up the messenger bag for me. Thank you very much.

October 9, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Great to help and appreciate the feedback

Rated 5 out of 5 stars

Bike stop Visit.

I made a visit to BikeStop as I needed a pair of winter gloves and also information regarding headsets. Pierre who served us gave us a good knowledge of the headsets and advised us that can be fitted to our helmets. Great service and very polite and always there to help. Brilliant shop!

October 1, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks very much

Rated 5 out of 5 stars

Great experience

Great experience. Came to get geared up - Pierre was really helpful and advised me with the best options for what I will be doing. Shop is really cool - perfect place for a stop and a hot beverage.

October 2, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thank you, glad you liked it all, hope we see you again soon

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Rated 5 out of 5 stars

I took my Girlfriend to buy her first…

I took my Girlfriend to buy her first crash helmet and Glenn was great, he talked her through the sizes and how the helmets worked. Very friendly and helpful.

October 1, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Love the feedback - thanks.

Rated 5 out of 5 stars

Positive

Positive - well informed and attentive - thanks to M Short

September 29, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thank you

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Rated 5 out of 5 stars

Great place to shop, IAM discount.

Made the trip from Norfolk to Stevenage to visit Bike Stop for a new crash helmet; great selection & nice discount for IAM membership. Friendly & welcoming staff. Received great advice & assistance from Pierre.

September 16, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks

Rated 5 out of 5 stars

Jeans

Went in looking for a pair of new riding jeans. Pierre picked out a pair based on his recommendation and what everyone else in the shop wore and they were spot on. Very good service as usual and Pierre was very happy to assist. Great shop that's now my go to for bike bits.

August 18, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks and already looking forward to helping again soon

Rated 5 out of 5 stars

Fantastic experience buying a helmet!

Fantastic experience buying a helmet. After being used to motorcycle shops that just look at you and say "that looks good" to a helmet that doesn't fit at all, Pierre came close with just his first choice of helmet and carried out a full range of checks on each subsequent helmet until we found one that fit the bill. He gave me a discount and offered to replace the cheek pads with thicker ones at NO extra cost, then ship it to me back home. Best service for miles for a piece of equipment too many people get wrong!

September 16, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Wow thanks very much - come back soon!

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Rated 4 out of 5 stars

the attention and service today

the attention and service today was very good. Pierre who assisted me with the purchase of a jacket and a helmet was both knowledgeable and helpful in showing me the goods, giving good advice and awareness of matters to how goods adapt with use and age.
Whilst the service was excellent I was disappointed that the helmet could not be delivered until late November at the earliest.

September 17, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks very much. So glad we could help and welcome the feedback. Once we recommend a helmet and size we then give you the colour availability with accurate date. Obviously we can’t affect that part.

Rated 5 out of 5 stars

Great Service

Pierre as usual was great -very helpful.That’s why we always return to Bikestop.First class service.Thanks👍

September 17, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks as always

Rated 5 out of 5 stars

New Helmet Purchase

Thank you to Pierre for helping with the purchase of a new helmet (Shoei Neotec II - my choice). He was very patient and made sure that the helmet I purchased was the right fit and fully adjusted for me.

September 15, 2022
Unprompted review
Bike Stop UK logo

Reply from Bike Stop UK

Thanks and appreciate the feedback

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