I received the two bottles of chain lube in an envelope they should of been packed in a box the lid had completely come off one and a lot of the lube had come out in the envelope. I am pleased to say... See more
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Biketart is an online and retail bike shop based in Canterbury, Kent. We focus on high-end bikes and stock brands including Santa Cruz, Ibis, Genesis, Banshee, Saracen and more. Formed in 2008 we have gained a reputation for stocking quality bikes, components, accessories and clothing and for our fast delivery. We are a fully independent rider-owned company. Our online store is complemented with a retail store where bikes and accessories can be viewed. We offer a full range of bike servicing and repairs at both our locations in Kent.
Unit 19 Barham Business Park, CT4 6DQ, Canterbury
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Replied to 41% of negative reviews
Typically takes over 1 month to reply
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Fast delivery. Nicely packed. Definitely buy again from bike tart.
Great service and super fast delivery, couldn't fault at all.i ordered a bike stand and it came properly packaged.no issues
Excellent service from Biketart as usual. Quick delivery with competitive prices.
It was a very pleasant experience.
Clear instructions and swift delivery.
I recommend.
Great description… 100% accurate
Decent price and awesome delivery
Can’t say more than that 🎉
Not really a fan of ‘in stock with suppliers’ I paid for quicker delivery and it still took a long time to arrive.
Fantastic customer service, items priced well and extremely fast delivery.
My go to place for bike spares, always good delivery time and decent pricing
I've ordered a lot over the last few months from Biketart and I've not had a single problem. Every order has arrived within 4 or 5 days and when I have had a query about an item, all I've had to do is phone and they've answered everything.
Excellent service kept me upto date on when item was available only gripe was the packaging could have been a bit stronger top banana!!!
Very pleased with the three items purchased.
Shimano 9 speed short cage road derailleur,
for my Mezzo folding bike.
The Leatt 4.0 biking set. Designed especially
for the mtb riders. However find this suitable
for riding my folder and touring bike.
The Leatt is excellent quality and cannot fault
the quality of Leatt.
Biketart were prompt in informing me of some
delay in the Leatt order.So no complaints in
using this company, Neil Garbett (64)
I pre-ordered an Amflow PR Carbon Pro in XL back in April and received it in September. Andrew and the team did an excellent, thorough job building and preparing the bike, and I really appreciated the care they put into it.
Brandon and Paul have also been great whenever I’ve contacted online customer service - friendly, helpful and a pleasure to deal with.
I’ve bought plenty of other kit from Biketart over the years, including tyres, pedals, handlebars, a Park Tool PCS-10.3 stand and various other parts. Prices have consistently been competitive, and delivery has been reliable.
Biketart has become my go-to bike shop. Five stars from me - happy to recommend BikeTart especially Andrew, Brandon, Paul and the team.
Good price but dont expect to receive it quickly. Took a week before they actually dispatched it, how long does it take to package up a pair of gloves?
Always a pleasure purchasing goods from Biketart, a comprehensive in-stock inventory which is competitively priced, ordering is intuitive and there are various options available regarding postage, postage is always quick and on time with alerts as to when your goods left their business and was put in the hands of their chosen courier, alerts from said courier are informative and reassuring and your goods arrive when they say they would, on the whole the experience is seamless and highly recommended, cheers Biketart.

Reply from Biketart
This was a replacement of the same rear light. Great price, turned up on time by post. A good service.

Reply from Biketart
Delivery took a lot longer than quoted on website.

Reply from Biketart
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