Lordgun Reviews 1,047

The product was great and at a great price point. However, they advertise the product as available within 7 days, and then their T&Cs give them 50+ days to deliver it. They were not honest about the d... See more

Ordered from the UK without realising the item would incur significant customs charges on arrival. Although Lordgun technically displays a message during checkout, the implications aren’t made clear... See more

Wow, just amazing experience all round. Being slightly cautious buying from outside the UK I ordered a few small items which were delivered within a week (very acceptable I think). After this I th... See more

I have used Lordgun several times. As long as the parts are in stock I have found they are usually very competitive. You have to take into account the shipping which costs more so worth it when buying... See more

totally beware!! if you want the goods you have to pay extra cost to receive them 55 % extra !! service is extremely poor and they take no accountability for there scamming !! they continue to t... See more

Bought a Bell full face helmet, it was cheaper than anywhere else including delivery. As it was just under £135 there was no import duty to pay. Got recommended this site from a friend who did pay imp... See more

First time ordering from Lordgun and it will be the last. The product arrived in a reasonable amount of time which was fine, but I emailed customer service to ask a question and the response was... See more

I had a quite good service from Lord Gun but what I wasn’t prepared for is the huge increase in price for a parcel I had delivered. £100, apparently this is due to custom charges. Some indication of t... See more

I should have read the reviews before buying from them. When we recieved our product there was an issue that we reported immediately that should've been a relatively easy fix. Instead the customer ser... See more

First time purchase from Lordgun, 2 Continental GP5000 TR ordered at 10.30am..... the order arrived at 9.30am the following morning. Italy to the UK....outstanding service. Plus the cost was chea... See more

Stupidly purchased an integrated stem through them believing it was a UK based company. It isn't and is actually an Italian company. Took the order readily enough but since then nothing. No trackin... See more

Found the seat post at a great price, fully aware of UK import duties to pay. Updating the information was trouble free, with updates to tracking from Italy into the UK. Once through UK customs, del... See more

These guys have great prices- as long as you stay below the level you have to pay UK vat and associated collection charges. So check that out before committing to spending over ‘about’ £130. Also, be... See more

I placed my first order from Lordgun recently. I’m in the U.S. and was concerned about the shipping charges and how long it would take to receive my package, but because the prices were so good I deci... See more

I ordered two sets of tubeless Pirelli tyres for my winter riding wheels. These arrived within the 10 days that was specified. The price was a 1/3 less than if I had purchased from a UK on-line sh... See more

I order from them at least 3-4 times per year, delivery to the uk is usually about 7 days using the cheapest delivery method. Just make sure you don’t go over the uk customs limit, which INCLUDES p... See more

Reliable seller, good price. Many customers complained about custom charges for import from Italy (Isn't Brexit great?). However everything is explained very clearly on the website, if you read the in... See more

If you are in the US and subject to the Trump tariffs on imports, you should avoid doing business with this company. Upon delivery there will be a hefty fee imposed by the shipping company which in... See more

I thought I was purchasing some great kit for my MTB training event for British Heart Foundation London- Brighton race in Sept 2025. However when my saddle & other goods arrived I was told I had a UPS... See more

Bought a pair of bibshors (Gobik) that costed me $150. Shorts came with couple of holes. Send email with proper pictures asking customer service for help. A person, Iku, replied saying that the "the c... See more

I bought an Ortlieb rear rack for my wife's bike. It was cheaper than anywhere else, had no postage charge, arrived fairly quickly and had no import duty. I didn't realise when I ordered that this w... See more

I have used Lord Gun on several occasions to buy Selle SMP saddles that I couldn’t find in the UK. Their prices are always very competitive, and their service can’t be faulted. Happy customer who wi... See more

I have used Lordgun 3 times now in the last 6-9 months. If I want something fast, delivery gets here faster than any retailers in the UK, even if you pay for next day delivery, as they don't necessar... See more

Excellent service for a good price. Note UK customers should avoid paying by PayPal - they bill you in euros at a very poor exchange rate, and Lordgun then add an”collection fee”. I saved about 6% by... See more

Nightmare, avoid and spend the extra few £’s with a UK retailer. Bought 2 items, one arrived fine, the other did not. I received a customs invoice for over half the retail price. Lordgun are treating... See more

I have purchased from Lordgun a couple times now as the items I wanted could either not be found at any UK retailer or the savings was that significant! Each time the transaction was smooth and... See more

I ordered somethign as a present... it has never arrived. they claim it did. Tracking number shows they delivered it to a local drop off shop which inever put on my delivery instructions. Shop says th... See more

Used Lordgun a few times now. Usually the cheapest out there and everything always arrives on or before the date predicted for delivery. And love the free sticker that often comes in the parcels

Wicked fast service & just what I wanted. Even dealt with how difficult delivery is from outside the EU really well. Your always going to get hit by import duties but you factor that in. Never had a p... See more

Item was ordered from the uk. Prior to delivery the courier notified me that import taxes were due. There was no mention of this when purchasing the item on the Lordgun website. I compla... See more

Purchased a few items from this online store No issues. The items supplied are well priced & Accurately described Delivery time is fine . I Don’t order items for overnight or immediate use so h... See more

Scored a great deal on cycling shoes with fast shipping. Product matched the description perfectly. Paid customs fees due to UK import rules after Brexit, not the seller’s fault. Lordgun’s honesty an... See more

Came across these guys by chance, cheapest on line for item. P&P costs reasonable for delivery from Europe and arrived on time. Arrive well package and without damage.

Always a great purchase experience. I've ordered many times and always get things shipped quickly to Canada. I was a bit surprised to see the lower ratings here. It's always been a positive experie... See more

Order helmet 5 days ago they didn't even ship it yet ,today I chat with them they tell me someone ill email.me end of the day but no body email me they using uk domain .co.uk but they are in Italy wha... See more

They may tempt you but a low price but be warned. I ordered two identical tyres and they sent me two different tyres, it took over a week and daily emails until they accepted it was there mistake and... See more

I found a really good price for me but returned it as a tax are too high on delivery not their fault but it’s taken over six weeks and I still haven’t had the money paid back into my account. I have c... See more

I bought the wrong battery model for my bike – my fault. But returning it has been an absolute nightmare. I’ve lost over £300 in customs and VAT charges, just to send back a €450 item. These costs are... See more

Took a while to be delivered but I knew that would be the case. I'm in the UK and it came from Italy with no problems, also didn't get hit with any import fees. Package arrived in perfect condition an... See more

BUYERS BEWARE - IMPORT DUTIES APPLICABLE. As this company is based in Italy, I recently purchased a couple of new GP5000 STR tyres and bar end caps. The total order came to £121. However, I’ve ju... See more

When item finally arrived after it was late being delivered, I fitted the item and found to be faulty. I filled out the online return form and provided pictures of the faulty item they rejected my re... See more

I’ve order a number of items for delivery to the UK. Despite Lordgun being in Italy I’ve always received the items the next day. That’s quicker than if I order from within the uk. Quality service and... See more

Bought a bike helmet here, but unbeknown to me it shipped from Italy. This wasn't clear at purchase as the website looks very very UK based. It didn't fit and I had to ship it back to Italy at my o... See more

Item ordered in good faith, never arrived and they refused to accept any responsibility or issue a refund. Well and truly scammed. Not worth the risk for a few £ saving. However this is their oppor... See more

Ordered some tyres, which were fairly cheap, but not unbelievably so. Great start! But then you get to the postage at the end and you realise this is not what it first seemed... Despite the .co.uk add... See more

Great value for tyres, and super fast delivery. I bought the wrong tyres, non tubeless and returns are to Italy so cost me around a tenner to return but no issues otherwise

I have a faulty Shimano pedal, which is defect within the warranty period. I try to find the return policy but no chance you can find the “request return” button or contact with the customer service... See more

I have recently ordered my son a helmet , dispite lord gun cycles claiming they have Uk base my item has been dispatched from abroad! UPS have asked for additional charges to be pain almost a 3rd ag... See more

Regardless of your response I still stand by my review. The item is less than a year old, it has been mounted and used on two rides. You may not work during weekends, however, your response t... See more

NEVER USE LORDGUN from the UK They charge too much for import fees and transport. I ordered something that THEY admitted to describing incorrectly on their webpage. It was useless to me so I ret... See more