Beyond happy that I'm no longer a customer of them!
I bought a 2013 Ford Ka 1.2 in 2022; from day one, the car indicated an error on the engine. After countless attempts to fix the error, I requested my money back as stated possible in the 'Købelov'. Bilcenter KBH refused to give me my money back and claimed they could quickly fix the error, which they clearly couldn't. I sued them via 'Ankeklagenævnet' which ruled in my favor, and I finally got my money back in June 2023. Bilcenter KBH is friendly and kind until the moment you start disagreeing with them. The disrespectful service I received is out of this world.
Other reviews on here show me that other people have had similar experiences, and I am beyond happy that I'm no longer a customer of them!
Update: Bilcenter KBH saw my review and decided to text me, asking why I wrote a bad review, and said, quote: 'You have a bad personality'. They clearly don't understand the purpose of leaving a review and feel like degrading people.
I hope my review is helpful to anyone considering becoming a customer here!