Great company and very understanding. Angela was amazing from placing my order till delivery day. Everything went smoothly and couldn't fault anything. Amazing products and reasonable pricing. I've ju... See more
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See what reviewers are saying
Excellent company never had a single issue stay in contact with you throughout great quality items.. their with yiu every step of the way couldn't recommend this company enough my 2026 order already p... See more
Perfect is every way! Easy to order any queries dealt with accordingly kept upto date with every detail - Delivery went smoothly too driver really nice. Helped with assisting my disabled mum when she... See more
Absolutely excellent company, staff are amazing. I’ve added things to my order on a few occasions and it’s not been a problem all sorted by email same day and new direct debit mandate issued same day... See more
Company details
Written by the company
We are a Christmas Savings Club, helping our customers save towards making their Christmas as memorable as possible.
Contact info
Hook Green Farm, DA13 9ND, Gravesend, United Kingdom
- 01474823839
- mail@bilcodirect.co.uk
- bilcodirect.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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The best customer service very polite…
The best customer service very polite and helpful and understanding and I absolutely love this site this is the 2nd year saving with them and it's so handy I don't have to worry about Christmas anymore I don't have to panic it's all sorted I will definitely be coming back again.
vey good and service good
Delivery was fast items came exactly as…
Delivery was fast items came exactly as described
It makes life easier when you can sort out Christmas monthly
Yes it was easy to choose and make life easier to plan for Christmas
I have used you for 3 years now think…
I have used you for 3 years now think you are fantastic a little more choice of gifts would be great maybe more jewelry sterling silver and more selection of perfume and aftershave
Have used this company for a few years…
Have used this company for a few years now. Always good quality food and drink. The meat hampers a great value too
Clear options
Good information about products, good options to pay, and good reviews
Good affordable hampers weekly monthly or to weekly payment plans
I really love getting my hampers every year affordable and good for money and saves time struggling food shopping with kids as 2 have learning difficulties. So I give a five star service brilliant. Friendly people delivery and friendly people if u need to update u card or mobile number with them. Brill service all round ordered an again for 2026.
Amazing hampers and gifts
Amazing hampers and gifts
Easy payment’s
Just ordered again for the 3rd year
Excellent company never had a single…
Excellent company never had a single issue stay in contact with you throughout great quality items.. their with yiu every step of the way couldn't recommend this company enough my 2026 order already placed thank you everyone at bilco mercy Christmas and a very happy new year
First time using this company
First time using this company. Excellent service from date and time slot for delivery, delivery man fetched all the boxes into the house for me. Ordered for next year
I honestly couldn’t be happier with…
I honestly couldn’t be happier with this frozen meat hamper. The delivery was spot on — everything arrived exactly when expected, perfectly frozen, and carefully packaged. You can tell real care has gone into every detail.
The quality of the meat is outstanding. Each cut looks fresh, well-prepared, and clearly top quality — the kind you’re excited to put straight into the freezer knowing every meal is going to be a good one. It’s fantastic value for money, with a great variety that will last us ages.
This has made meal planning so much easier, and it’s reassuring to know we’ve got such high-quality produce ready to go. I wouldn’t hesitate to order again and would 100% recommend this to anyone thinking about it. Brilliant service from start to finish! 👏🥩
Had my hamper come and l'm so happy…
Had my hamper come and l'm so happy with it. Had some replace but was replace with other foods which was the same value or would have cost more. But l didn't mind that as it will all be eated the same way. Was so happy that l have now placed my orders for next year
Staff very friendly and helpful
Staff very friendly and helpful. Hamper choice is great value. Good range of gifts too. Highly recommend 😁
Hampers came when they said
Hampers came when they said. My first year of having one, hamper was excellent. I have ordered another one for next year.
ah i love bilco
ah i love bilco , spreading the cost over the year is so much easier for me and it takes the stress out of the christmas food shop plus my kids like to build a massive fort with all the boxes
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