Billgang Reviews 45

upgraded my plan and messaged them but they dont reply it s been 3 days

I am updating my previous warning with shocking new evidence from their support team.

1. THE ADMISSION OF GUILT: Support explicitly admitted in our chat that: "On Sellpass, you can’t track your current balance since the platform no longer receives updates." This confirms they are charging INVISIBLE FEES that users cannot see or track. They admit the dashboard is broken, yet they still confiscate 100% of your sales revenue based on "hidden debts" you never knew existed.

2. THE BROKEN PROMISE: After I provided every single ID and transaction hash they asked for, they escalated the ticket and promised a resolution in "1-3 business days." It has now been 8 BUSINESS DAYS. They have gone completely silent. No CSV file, no refund, no explanation.

3. THE TACTIC: They stall you by asking for IDs (Sellpass Shop ID, Hoodpay Business ID, etc.), and once you provide everything, they ghost you hoping you'll give up.

DO NOT USE BILLGANG / SELLPASS / HOODPAY. They will take your money under the guise of "fees" on a platform they admit is unsupported, and support will lie to you about refund timelines.

Still waiting for my $60.

Bad staff and extremely poor security.

Someone hacked into my store. I immediately contacted Billgang staff and sent multiple emails explaining the situation. They told me they were going to take action and escalate my case to higher staff, but nothing was ever done. I never received a proper response.

While all this was happening, the hackers were still accessing my store and changing all the Stripe and PayPal payment information in order to receive my customers’ payments. At that time, I had around 10 to 30 active sales.

The hackers had access to all my personal information. They tried to dox me and demanded thousands of dollars through Discord in exchange for stopping the attack. During all of this, Billgang staff did not even attempt to temporarily shut down the store, block access, or secure the account in any way. Nothing was done on their side.

I had to deal with everything by myself. I even had to ask people I know to help report and counter the doxing attempts. After three days, I finally regained access to my store and managed to identify one of the hackers.

I later got on a call with him to understand how he did it. At first, he refused to explain, but after pressuring him, he admitted that the issue was not caused by me. I did not leak my password, I had two-factor authentication enabled, and my password was very strong and complex.

He explained that they exploited a vulnerability on the Billgang website itself, which allowed them to gain access to my account.

Conclusion: never use this website — especially if you are in the online or cheat-related business. The security and staff response are completely unreliable This happened back in 2024 i just wanted to add a bad review for christams and lower there rating since i lost allot of Monney because of this incident

not sure why the rating is low, this website is excellent!

good and quick support, easy to understand and basically ready to deploy in less than a hour, what do you want more??? its also super cheap and has great functions

Allowing sellers to remove negative reviews is a major red flag. I was scammed by a seller and shared my honest experience, but my review disappeared after only about 30 minutes! This practice is highly unprofessional and feels like it encourages more scammers to take advantage of customers. Disappointing and unacceptable

Abandoned scam platform with no support or respect for customers. DO NOT TRUST - READ THE REVIEWS!

They launched claiming to be a completely commission-free platform. But after gaining users, they stopped caring. Support channels were shut down, Discord support was removed. After sellers use the platform for a while and become dependent on it, Billgang takes advantage of this and starts deducting over 6% from every payment. They also increased their monthly plan prices from €19–€39 to a ridiculous €300. Almost all useful features are only available in the €300 plan. Under the guise of “fees,” your crypto payments are directly transferred to Billgang. No notifications or invoices are sent regarding these deductions. Over time, it feels like they’re just thinking “how much more money can we squeeze out of our subscribers.”

Meanwhile, competitor sites offer most of the same features for free, and their paid plans are up to 10 times more affordable. Of course, they can charge whatever they want—that’s their right. But promising no fees, starting with packages under €50, and then jumping to €300 without any reasonable justification—how is that even ethical?

After what happened today, I’ve decided to quit completely. I came across a scam store hosted on Billgang. I bought a product just to test it, and surprise—no product, no communication. It’s been nearly a week, and even though I reported it to Billgang, they took no action. The store is still actively scamming people with fake products. And Billgang basically told me, “You’re not getting your money back, deal with it.” They’re complicit in this theft because they earn commission and don’t want to intervene.

I honestly believe their downfall is near.

To anyone thinking of selling online: I strongly recommend switching to more humane, innovative, and service-oriented platforms.

The selling is very easy there.
The support is great and nice!
5 Stars.
It's a bit complicated to set everything up but in the end, its very nice

Easy to use but few bugs.
Unfortunately the online support doesn't answer.

totally shit service everything know this i dont need to talk about it. cant wait for sellix.io to be back

Let's people sell illegal products en services hope you guys get caught someday :)

As a long-time seller on Billgang/Sellpass, I find it impressive how effectively they managed to ruin their reputation and exploit their customers. Since the migration even the most basic features have been downgraded or removed, with promises bringing them back "soon" stretching since early last year. All support messages are being ignored for weeks. And their main selling point "zero fees" now only applies if you pay $300/month for this garbage

I purchased an item from a seller using Billgang's platform and never received it, despite maintaining communication with the seller over at least a couple of weeks and requesting a refund. I submitted a negative review stating the trouble I had and that neither the item or a refund were received. There was no identifying information or anything untoward in said review and only the facts were stated.

The review was removed, and I have no idea why.

This seller on Billgang has a pristine, untouched 5-star rating over hundreds of reviews. I believe this is fraudulent and Billgang is facilitating it by allowing the seller to remove reviews that are negative (yet truthful) to maintain a false sense of security on their store.

After contacting Billgang on their online webchat about this situation, they never replied to either the webchat or e-mail address I supplied.

Avoid.

super fast response time and a good shop system. thanks for everything

I’ve been a seller on Billgang/Sellpass since the early days. In the beginning, Sellpass attracted customers by claiming to be different from its competitors, offering no fees or commissions.(imgur. com/r7jQsmU) Over time, however, they started pressuring their members, raising monthly subscription prices, and we continued paying, while they started ignoring many issues and complaints. They stopped dealing with existing problems and began adding impressive features only to the highest-tier package. Over time, they adjusted the existing features to be exclusive for customers who purchased expensive packages. They basically stopped hesitating to tell us: either pay more, or your efforts will be in vain. Recently, they started losing customers because now the most important thing for Sellpass/Billgang is money. This platform, which we initially signed up for as a commission-free payment provider, now charges us a monthly package fee and on top of that, asks for a commission on payments made by our customers.

Many features that were once free are now offered for a fee, and previously promised things were left unfinished.
Given the situation, I stopped buying high-priced packages with price hikes of up to 2-3 times.
Yet, Billgang continues to pressure us into paying. I don’t use any of the current payment methods, I only use PayPal, which is processed through a transfer method outside of Billgang, but despite this, Billgang has no involvement in this transfer and still asks for a commission on each one. This is absurd because either you charge a monthly package fee, or you don't charge anything for the package—charging a commission on every transfer is unreasonable.
I don’t think there is another platform where you pay both a transaction fee and a package fee.

The only reason I am still using this site is out of respect for my customers. Billgang, which kept us engaged on the site with attractive promises and words for years, only to force us to pay later, will eventually realize that this "pay-to-win" mentality is wrong when they evaluate the customers they’ve lost in the long run.

After 4 days of trying to contact via email in connection with the switch from sellix.io to Billgang, no response. Also, no discord invitation. Make no promo on Telegram if you are not following up!

I paid my dues of $200 to this site and STILL do not have access to my site after 10 days. What kind of scam are you guys running? No-one replies to e-mails or the live chat and there's no option to start a new chat. Can I please remove my items from my store? I will never use your site again, this is ridiculous. My site is called letscook.bgng.io, please check your e-mail. I sent my transaction ID and everything you guys need to restore my account. The payment is MADE. Please. Stay far away from these guys.

very good support and help. would recommend any online seller to use this platform!