Very easy to pay on account with Billie without fuss or complicated forms to complete. Payment directly through my bank went through without any issues with a reminder recieved approximately 7 days p... See more
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This service has helped me finance the purchase of goods for my business. It's very helpful to be able to pay within 60 days without any interest—no complaints. Just make sure you don’t make transacti... See more
Company replied
Been using Billie for my Alibaba for over a year now. After i had a single bad experience due to Billie not working on Alibaba, they gave an excellende support and fixed my issue within a few days
I have purchased from a couple of suppliers in the past for reasonable amounts and always paid the invoices well before the 30 day period, but lately the orders are not being authorised by Billie afte... See more
Company details
About Billie GmbH
Written by the company
Billie gives you the freedom to pay the way that works best for you and your business—pay later with flexible terms, split payments in installments, or pay on account.
More than 1,000,000 business buyers use Billie at 8,000+ merchants and enjoy flexible payment terms with buyer protection.
Billie’s sophisticated AI-powered risk models facilitate real-time credit approval for buyers, with shopping cart limits of up to €1,000,000, while ensuring full payment default and fraud risk protection for merchants.
More than 1,000,000 business buyers use Billie at 8,000+ merchants and enjoy flexible payment terms with buyer protection.
Billie’s sophisticated AI-powered risk models facilitate real-time credit approval for buyers, with shopping cart limits of up to €1,000,000, while ensuring full payment default and fraud risk protection for merchants.
Security & Buyer Protection
Written by the company
- At Billie, we use strong security controls to protect our customers and prevent unauthorized purchases. If your order is delayed, incorrect, or defective, we’ll help solve it directly with the merchant.
Take control of how you pay
with Billie – Buy Now Pay Later
Fast checkout
Just enter your invoice details, select Billie, and complete your order. No registration required. No hidden fees.
Secure purchasing
Only pay after you’ve received and checked your items. With Billie Buyer Protection, we’re here to help if anything goes wrong.
Stay flexible
Enjoy payment terms between 14 and 120 days – with purchase limits of up to €1,000,000.
Just enter your invoice details, select Billie, and complete your order. No registration required. No hidden fees.
Secure purchasing
Only pay after you’ve received and checked your items. With Billie Buyer Protection, we’re here to help if anything goes wrong.
Stay flexible
Enjoy payment terms between 14 and 120 days – with purchase limits of up to €1,000,000.
Contact info
Am Postbahnhof 15, 10243, Berlin, Germany
- info@billie.io
- billie.io
Fast, Frictionless, Built for Businesses
4.2
Great
819 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Billie review
Billie, is fantastic, 1st time using this and was approved within 10 mins. 100% will be using again.
February 25, 2026
Very easy and streamlined service.
March 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
avoid if a sole trader in the uk
My brand has been using Alibaba for three years, we have dabbled in the latest that Alibaba build in to the checkout; paypal pay in three, klarna, clearpay ect - Billie seems to be the most complex for no reason. There has been three occasions now where we have gone to use Billie and the other providers win our business, as Billie asks for our Limited company reference (uk company structure), but I run my business as a sole trader. It is impossible to bypass the questions and because of this reason there is no point in trying if you are a sole trader trader. Contact is none existent to ask for support. AI eventually told me that Billie.io only allows you to spread the invoice no more than 30 days, however, even clicking 30 days it still asks for the limited company reference - avoid if you are a sole trader
February 3, 2026
Unprompted review
Reply from Billie GmbH
Hello Lennox Upton,
Thank you for sharing your feedback. We sincerely apologize for the frustration you’ve experienced with our checkout process and the challenges you faced as a sole trader.
We aim to provide a seamless experience for all businesses, so your comments regarding our verification requirements and support accessibility are very valuable to us as we work to improve our services.
Please note that we have reached out to you privately to discuss this further and help resolve the situation. We look forward to connecting with you there.
We sincerely apologize again for the inconvenience.
Kind regards,
Ana
I have tried several times to make a…
I have tried several times to make a payment on Alibaba using Billie, but it keeps being declined without any explanation. I have never been able to successfully complete a payment with Billie.
Could you please let me know what the issue is?
February 13, 2026
Unprompted review
Reply from Billie GmbH
Hello Hesina,
Thank you for sharing your feedback. We’re sorry to hear that you were unable to place your order using our payment method.
I have sent you an email with further details regarding your case. Please check your inbox for more information.
We sincerely apologize again for the inconvenience.
Kind regards,
Stefan
Stay away from Billie
We have been using Billie for a few months and everything worked fine initially. Unfortunately, we made a mistake and transferred €38,000.00 for an invoice instead of €380.00.
We immediately contacted Billie about this issue and were informed that the overpaid amount would be refunded once the payment was received. Two days later, we received confirmation that the payment had indeed been received.
We are now 18 days further and still have not received the refund, despite contacting Billie daily via email and chat. The only response we keep getting is to “be patient.”
I would not recommend this service. When a mistake happens, there appears to be absolutely zero sense of urgency to resolve a serious issue like this. I sincerely hope this review prompts Billie to take action and resolve the problem, at which point I am willing to update my review. Until then, I cannot recommend their service.
January 8, 2026
Unprompted review
Reply from Billie GmbH
Hello Koen,
Thank you for your feedback.
I would like to sincerely apologize for the inconvenience and for the delay in refunding your money.
We have now initiated the refund. I have sent you a separate email with detailed information about your case, including when you can expect to receive the funds.
Please accept our apologies once again for the inconvenience you experienced. We truly value your feedback and hope you will give Billie another chance.
Regards,
Stefan
Did you miss an invoice? You won’t get a reminder!
Did you miss an invoice? No reminders will be send, just immediately a late fee of 40 euros!
January 19, 2026
Unprompted review
Reply from Billie GmbH
Hello Kevin,
Thank you for your feedback. We’re very sorry to hear about your experience.
When an invoice is not paid by the due date, we send reminders to notify the buyer of the delay. If payment is still not received, a follow-up reminder is sent, clearly stating that late fees will apply should the invoice remain unpaid.
In accordance with our policy, if the invoice continues to remain unpaid, a fixed late fee of EUR 40 is applied.
We’ve sent you an email with details specific to your case and kindly invite you to review it.
We sincerely apologize for any inconvenience this may have caused and truly hope you’ll consider giving Billie another chance.
Kind regards,
Stefan
Incredible service !
January 15, 2026
Unprompted review
Good company.
January 7, 2026
Easy to use!
December 15, 2025
Reply from Billie GmbH
Dear Jan-Tore,
Thank you for your feedback.
We’re sorry to hear about your experience with Billie and the difficulties you had reaching us. We understand how frustrating this can be. Please know that we offer several ways to contact our service, including email, live chat, and callback.
I have sent you an email requesting more information on how we can assist you. Please reply to that email with additional details about your issue, and we will be happy to help you find a solution.
Once again, we sincerely apologize for the inconvenience.
Kind regards,
Stefan
Great
Great - but I would like a list of all Billie purchase sites - hotels etc - in Sweden.
December 1, 2025
Super professional
November 23, 2025
great service
great service, gives us opportunity to expand in business quickly. Thanks!
December 1, 2025
Most shittiest company in the world
Most shittiest company in the world. Does not have even email address.
November 3, 2025
Unprompted review
Reply from Billie GmbH
Hello Jitecon Oy,
Thank you for your feedback.
We’re sorry to hear about your experience with Billie and that you had difficulties reaching us. We understand how frustrating that can be. Please know that we offer several ways to contact us by email, live chat, and callback options when needed.
A private message has been sent to you. We kindly invite you to respond directly to the private message we sent so we can assist you further.
Once again, we sincerely apologize for the inconvenience and hope you’ll give Billie another chance to provide you with a better experience.
Kind regards,
Stefan
Great service with flexible payment…
Great service with flexible payment options. It was very easy to apply. Highly satisfied.
September 22, 2025
Always a speedy delivery and the best…
Always a speedy delivery and the best products ever! Tusen tack 😊
September 11, 2025
My experiences I have bought many…
My experiences I have bought many things here and I have not gotten any complaint and everything went well I think it's a very good service I encourage people to buy by metro and because they are services are very okay
September 3, 2025
Excellent service, Highly recommend!
Excellent service, easy to use and transparent. We have recently come across Billie and found this a great concept! Easy to use, quick and reliable service. Being able to control how we pay for this is also such a bonus. Well done Billie! Such a great product and service!
September 1, 2025
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