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See what reviewers are saying

Rated 5 out of 5 stars

CONGRATULATIONS! YOU ARE DOING A FANTASTIC JOB. YOU ARE 99% PERFECT. TO MAKE IT 100% PERFECT, YOU SHOULD RECORD THE PRE-BUYS AMOUNT BEFORE THE GAME STARTS, NOT JUST THE NUMBER OF PLAYERS. IN... See more

Rated 5 out of 5 stars

I've recently discovered Bingo Village, and I have to say it's a breath of fresh air in the world of online gaming. The site offers a great variety of bingo and slots games that keeps things alway... See more

Company replied

Rated 5 out of 5 stars

very enjoyable game and most importantly very helpful and efficient support. was having trouble and went on the live chat option, got someone right away to respond, my questions were answered and iss... See more

Rated 5 out of 5 stars

I Love it. Great fair games, friendly community as well as the forum with special interest groups and participation prizes. Had an issue briefly with payout, but customer support and staff were friend... See more

Company details

  1. Online Casino or Bookmaker
  2. Bingo Hall
  3. Casino

About bingovillage.com

Written by the company

Join the world's most original Bingo Community! BingoVillage is your daily escape to fun, friends and exciting jackpots! Join us for innovative daily and hourly events, community focused promotions, great deposit bonus deals and much more!

We love hosting bingo chat games as much as our players love playing them! BingoVillage will reward more cash and bonus to players in CHAT than any bingo site you can find!

Get started on your journey by registering for FREE at https://www.bingovillage.com

Currently featuring two bingo rooms with more to open soon, over 95 slots games including virtual video poker machines, and blackjack.

We are all about creating a loyal and strong community that's why we have set up a unique community forum.
We believe the best communities need to reward their most loyal members and contributors. Players who are actively posting fun content and commenting on other posts move up levels to earn higher and higher rewards!
Visit our community forum at https://community.bingovillage.com

Need help or support?
We've made it easy for you to contact us. If you are looking for customer service and tech support, need answers quickly to your questions or just want to make suggestions, our BingoVillage’s support staff are available 24 hours a day, 7 days a week. You can contact us via live chat, helpdesk tickets, email or phone. Visit us at https://www.bingovillage.com/about-us/contact-us for more info.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best games 😎

February 1, 2026
Unprompted review
bingovillage.com logo

Reply from bingovillage.com

We are happy to hear that you are enjoy our selection of games Owen. Thank you for your feedback!

Rated 4 out of 5 stars

Its a decent option

Their honest at least. As long as you do your diligence and read all the fine print for promos and coupons, there are no unpleasant surprises to be had

January 1, 2026
Unprompted review
bingovillage.com logo

Reply from bingovillage.com

We greatly appreciate your feedback! Thank you for taking your time to rate us.

Rated 1 out of 5 stars

WHAT A WASTE OF A WHOLE DAY

WHAT A WASTE OF A WHOLE DAY
Awful site. They entice you with a free 50$ chip. YES!
But thats not withdrawable.
So you play with it of course... If you win more than a 100$ you can not get verified because you can not deposit if you have more than 100$. Wtf is that?
what kind of rule is that? Anyways, i played their game and deliberately lose until i get to to 95$...
here comes another tricky part. You gotta learn how to do crypto or bitcoin (which i did)
I was able to deposit 25$...
went to live chat which IS ALWAYS THIS OLD MEAN GRUMPY GRANDMA BARBARA (sorry for the description but we both know you were)
Asked her why i still could not withdraw and she said i deposited less than minimum. Im like what, i deposited 25$.. and to her reply we use USD..
ugggghhh... the heck??? (im on CAD currency)
so i asked her so i just need to deposit another 25USD right to access my winning and the answer was NO. You can only do that on the 1st deposit...
LMAO!? so i asked wtf do u want me to do with this balance of mine that i wont be able to do anything with?
"Barbara: enjoy playing them"

WHAT A WASTE OF A WHOLE DAY

December 6, 2025
Unprompted review
bingovillage.com logo

Reply from bingovillage.com

Hello Jayson,

We’re truly sorry to hear about the frustration you went through, that’s not the experience we want for any of our players. Please accept our sincere apologies.

Your time is valuable,and the issues you encountered understandably created a very disappointing experience. We also apologize for the interaction you had with our support representative; you deserved clear, helpful, and respectful assistance.

We want to make this right so please do contact us back on live help. A senior support specialist or a manager will personally handle your case from start to finish. We will clarify any rules related to bonuses, verification and currency; we will assist you with deposits/withdrawals step-by-step and resolve all remaining issues so you can access your winnings properly. If after the whole process you are still dissapointed, we will refund your deposit.

We genuinely appreciate your patience and the feedback you’ve provided — it helps us improve and ensures a better experience for all players moving forward.

Have an amazing day,
Florin
Customer Support Manager

Rated 5 out of 5 stars

I love bingo village

I love bingo village, it’s the best place to play.
The staff are the best, the games are the best, slots or bingo games.
I enjoyed it so much I play almost everyday.
You win real money and can cash out.
If you’re not playing go right away go and register now you won’t regret it 🥰

November 18, 2025
Unprompted review
bingovillage.com logo

Reply from bingovillage.com

Thank you so much for your support Marieve, we value your feedback immensly. You've been a loyal member and an important part of our bingo family. God bless you and thank you for everything!

Rated 5 out of 5 stars

BEST SITE

BingoVillage is the BEST site! They are very helpful and fast to help! Love the promotions that Tammy has each month and customer service and chat host are very welcoming!

November 10, 2025
Unprompted review
bingovillage.com logo

Reply from bingovillage.com

Thank you so much for your feedback Jude, it means a lot to us.

Rated 1 out of 5 stars

Crooks - THEY KEEP YOUR MONEY, winnings and deposit

Crooks, keep your money or they will

I deposited money analld then i ciuld not understand how to buy cards, and there was no one to help, no live help or even chat host even though it was 7 am.

When i spome up about the fact that if they accept a deposit, there should be help at that time too, they started saying i couldnt talk about it in chat. I think if it is the truth, you should not be.censored. they want issues to stay secret.

I found staff to be intransigent and i decided to cash my money back
However, they make sure you dont get it back. You need at least 100 for a withdrawal and have to wait 2 to 3 weeks to get your money. That is unacceptable. They dont wait 3 weeks to take your money, do they.

On top of all that, i used interac but they cannot return the money to my acct. They accept etransfers but cannot refund you there.

It is a real company but they find a way to get you with their rules and hide behind the terms and conditions, but. no one reads those and they know that.

As soon as you have a complaint, they want to get rid of you, instead of using it as something constructive.

Save yourself the heartache and STAY AWAY.

October 14, 2025
Unprompted review
bingovillage.com logo

Reply from bingovillage.com

Hello, we apologize for all the inconveniences. Our live support is open from 8am to Midnight ET and we will always assist you with any issues that you have. The minimum withdrawal amount is $100 as per our terms and depending on the withdrawal method it can take from 24 hrs for Bitcoin up to 5-10 business days for courier check. We always pay our customers when they meet all the withdrawal requirements that's why we are already 3 years in this business. As for getting a refund unfortunately you spent your balance, we cannot refund something that was already spent. We understand your frustration but we are here to help. Please contact us on live help and we will help you get your funds back.

Rated 5 out of 5 stars

**Bingo Village Review**

**Bingo Village Review**

If you're looking for a genuine online casino experience, Bingo Village is the place to be! I’ve been a member for about two and a half years, and I couldn’t be happier with my choice. You can enjoy bingo 24 hours a day in the Cozy Cafe, which has a fantastic atmosphere for playing. Plus, the chat rooms are a great way to interact with other players—fondly known as your “roomies”—and the friendly chat host is always there to help with any questions you might have.

One of my favorite features is the Roxy Theatre, open every evening of the week. It’s a lovely social spot to meet new friends while enjoying bingo. And if you're worried about whether Bingo Village is a reputable site, there's no need! As long as you meet the playthrough requirements, you can cash out your winnings without a hitch.
What's more, the staff is incredibly welcoming and ready to assist with any concerns. They even surprised me with a box of treats for my birthday! What other online casino does that for their members?
Every deposit you make comes with a bonus, which can be used for bingo and a few classic games. Although I wish the playthrough requirement on bonus money for slots was a bit lower, the bonus itself is still quite generous. If they could add more classic games to the mix, it would be perfect.
Overall, Bingo Village is #1 in my book! If you’re seeking a fun, relaxing place to unwind, make friends, and with a little luck, maybe win some cash, Bingo Village is definitely the family you want to join!

Happy playing!

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

I love this site

I have played on a few different sites this one definitely has amazing customer service there always there and will answer any questions or fix any problems you may have !

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome

Great bingo place! Wonderful CMS generous jackpot. I’m addicted to this site. It’s that good. Come on over and try.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service I've experienced yet.

The customer service is one of the best I have honestly deat with whatever that guys name was cause I already forgot lol.... either way that man needs a raise for real.... I don't usually end those chats with a smile.... And it's my birthday so I have a good feeling my luck is bout to change... if not I'm going to get a lot if wood chopped from the steam I blow off..... still a win win in my book lol

May 11, 2025
Unprompted review
bingovillage.com logo

Reply from bingovillage.com

Thank you so much for your feedback!

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