Manipulation of the tokenized ANTHROPIC stock : 1 glass was artificially filled 2 the source of the index changed without warning 3 the futures index is very different from the global market... See more
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See what reviewers are saying
I am a verified seller on BingX P2P who has been waiting 8 months without resolution. Order ID: 1476415863127400455 — I sold 150 USDT for ₽12,736.5 RUB on August 22, 2025. The buyer (Gandi_358) used m... See more
Company replied
We’re looking forwards working on BingX exchange Just recently BingX is Trading Ultima coins This gives me confidence that soon Ultima will develop into one of our major crypto assets
really bad experience all the wrong psychological tactics used. tries to lure people with rewards of 30 usdt, but actually it comes out as 1-2 usdt. even that you can't use unless you do trading of... See more
Company replied
Company details
Written by the company
Established in 2017, BingX exchange is the leading social trading platform, offering the first cryptocurrency copytrading solution to the market. To date, we've expanded our product offering with contracts, spot, social feed and many more As of 2022, we're the top 10 crypto derivative exchange (according to data from CoinMarketCap.com) and have boasted hundreds of spot trading pairs for over 1 million users globally
Contact info
PANAMA CITY, Panama
- Support@bingx.com
- bingx.com
You should know
1.6
Bad
733 reviews
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very bad platform
Very bad platform, they took my money that Binance has refunded to my account and they asked me to send them the proofs like recorded video while logging into my account from another device and transaction ID of deposit and refund transaction and after I sent them those documents they didn’t refund me the money and they unwilling to help me to refund it they keep wasting my time for no reason I have waited for 15 days and they still wasting time
November 27, 2024
Unprompted review
Reply from BingX
Dear Elsayed Mostafa,
We apologize for any inconvenience you've experienced.
As BingX, we are committed to providing a trustworthy and transparent platform, making crypto accessible and friendly to everyone. We also remain committed to putting users first and ensuring that their assets are protected. Please note that we are aware of your current situation. We have urged your request and we will keep you informed of any updates.
If there's anything specific you would like to add to your request, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support
Their website has been hacked
Their website has been hacked, or they are scamming people.
There's official people on telegram offering services, I verified them on their website, I verified them with their agent on their customer service platform, and they said it was all good, that I can proceed with payment.
I made the payment, they blocked me, and now the customer service agents are saying to me that they are not officials, and that I just should go to the police, they cannot help me.
The website still showing these people as verified.
Be careful, I don't know if BingX is scamming, or they been hacked, or their employees are playing around.
November 22, 2024
Unprompted review
Reply from BingX
Dear Isaac,
We are sorry to hear about your experience.
As BingX, we are committed to providing a trustworthy and transparent platform, making crypto accessible and friendly to everyone. Additionally, we remain committed to putting users first and ensuring that their assets are protected. Nevertheless, it has been officially verified recently that some copycat platforms have appeared on the market that plagiarize the BingX brand, functions, interfaces, and documents. It is even suspected that platforms and project parties are using the name of BingX to mislead investors, causing serious damage to the BingX brand.
BingX hereby solemnly declares!
BingX has never authorized any natural person, institution, team, etc. to use the official brand to engage in any related activities such as exchanges and project parties.
The only official website: bingx.com
You can also check whether the domain name, email, telegram, etc. are official channels through this link to prevent phishing and fraud: https://bingx.com/en-us/official-verification/
If there's anything specific, we can help you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
BINGX don’t care about their users and scam them
This exchange has disappointed me and many people a lot. I am a long-time holder of a meme coin called $Ivfun. Everything was fine until the listing on BingX and the subsequent hacking of this exchange. As a result of the hacking of hot wallets, a large number of coins were stolen and sold. Because of this, the price fell from 0.018 to 0.0015. After that, the exchange promised to compensate for the losses. After 2 months of negotiations and promises, they still could not make normal compensation to people who lost a lot of money due to their security problems. Because of their negligence, people's reputations suffer and the wealth of ordinary people decreases. I strongly do not recommend contacting this exchange. I do not understand how they so easily deceive their users in front of everyone.
November 23, 2024
Unprompted review
Reply from BingX
Dear Миша Козлов,
We are sorry to hear about your experience.
Please note that Cryptocurrency prices are subject to high market risk and price volatility. You should only invest in products that you are familiar with and where you understand the associated risks. Also, past performance of a token is not a reliable indicator of future performance. The value of your investment can go down as well as up, and you may not get back the amount you invested. You are solely responsible for your investment decisions. Besides, please note that trading and withdrawals are enabled for the IVFUN token.
Please don't hesitate to reach out if you have any questions or need further assistance.
Best regards,
BingX Customer Support.
This is the most disgusting exchange on…
This is the most disgusting exchange on the market. They promised to make compensation 2!!! Months on the IVfun coin and in the end only make the project worse!! I will leave this exchange as soon as I have the opportunity. It can't be tolerated
November 23, 2024
Unprompted review
Reply from BingX
Dear Илья Фазлетдинов,
We apologize for any inconvenience you've experienced.
As BingX, we are committed to providing a trustworthy and transparent platform, making crypto accessible and friendly to everyone. Therefore, please provide us with your account information and we will keep you informed of any updates regarding the IVFUN project. Besides, please note that trading and withdrawals are enabled for this token.
We have sent you a private message on Trustpilot requesting the information. If there's anything specific, we can help you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
How could one create the perception of…
How could one create the perception of high compensation levels without violating rules or misleading the audience?!IVFUN!!
November 23, 2024
Unprompted review
Reply from BingX
Dear Наиль Ходжаев,
We apologize for any inconvenience you've experienced.
As BingX, we are committed to providing a trustworthy and transparent platform, making crypto accessible and friendly to everyone. Therefore, please provide us with your account information and we will keep you informed of any updates regarding the IVFUN project. Besides, please note that trading and withdrawals are enabled for this token.
We have sent you a private message on Trustpilot requesting the information. If there's anything specific, we can help you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
Scam website BingX.com
Scam website! I made a deposit, but it never went through. When I contacted support, they claimed the amount was below the minimum, even though it wasn't. They also charge excessive transfer fees. This platform is unreliable and feels like a total scam. I strongly advise everyone to stay away. Be careful!
November 21, 2024
Unprompted review
Reply from BingX
Dear Digital AKD STORE,
We apologize for any inconvenience you've experienced.
Please note that if you deposit less than the minimum deposit amount required by BingX, your deposit will not arrive. It is recommended that you recharge a fund greater than the minimum recharge quantity within 3 months. The deposit must be the same currency and chain. Once the deposit is made, both deposits will be credited together.
Example: The minimum recharge requirement for USDT-ARBITRUM is 5 USDT, but only 1 USDT was deposited. This fund will not arrive. As long as you use USDT- ARBITRUM to recharge 5 USDT within 3 months, you will receive 6 USDT.
If there's anything specific, we can help you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
Please guys be careful from this scam…
Please guys be careful from this scam site 🚨🚨🚨
I sign up and trade I have no referrals. I saw there spot trading events and participated they ask to complete trading I do that with spending more than 55$.
After that they says wait to get reward 7 days now 21 days finished no rewards when I chat with them they says they don't know the reason, I chat in there telegram group they banned me there.
Please guys don't deposit your hard work money on bingx platform. God will punish them soon.
November 2, 2024
Unprompted review
Reply from BingX
Dear Chanuka,
We apologize for any inconvenience you've experienced.
As BingX, we are committed to providing a trustworthy and transparent platform, making crypto accessible and friendly to everyone. Additionally, we remain committed to putting users first and ensuring that their assets are protected.
If there's anything specific, we can help you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support
I recommend you do not send money to BingX
I made a fiat deposit x000 EUR. One week after I do not see my funds on my BingX account. A Sepa transfer, it takes 2 or 3 days. 3 days after transferring, his partner, Legend Trading told me that funds had not arrived. This week Legend Trading are not answering me anymore, I have an open ticket. I have opened a ticket on BingX, they told me that I have to wait 24 or 48h.
What happens with BingX and his partner Legend Trading ?
I'm afraid they've taken my funds, I recommend you do not send money to BingX
November 20, 2024
Unprompted review
Reply from BingX
Dear Juan,
We are sorry to hear about your experience.
Please note that BingX remains committed to putting users first and ensuring that their assets are protected. Therefore, to better assist you and resolve this issue, could you please provide more details about your account information, transaction details like order number, and the ticket number you opened with us? This will enable us to conduct a thorough investigation into your case.
We have sent you a private message on Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can help you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
Cannot withdraw my coins
Cannot withdraw my coins. BingX asking allways for Google authenticator verification.
But never installed authenticator.
Install Authenticator also not possible.
Support is the worst you can imagine.
KI support and never help. Looks like a scam this site.
November 2, 2024
Unprompted review
Reply from BingX
Dear Bulli Mann,
We are sorry to hear about your experience.
Please note that BingX remains committed to putting users first and ensuring that their assets are protected. Therefore, to better assist you and resolve this issue, could you please provide more details about your account information, and indicate if you already have an open case with us? This will enable us to conduct a thorough investigation into your case.
We have sent you a private message on Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can help you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
BingX Scam / works with scammers
These guys are too slick. They work in a team with fraudulent Influencers like Ruslan Khairulin and IvFun project. Support responds sneakily, brazenly, does not fulfill obligations, does not fulfill customer requests. They close the dialog when they don't know what to answer a question. One person from the support says one thing, the other another. This is not an exchange, but bots, or some incomprehensible people who were recruited to work by using bluetooth. Unprofessional!!! I'm waiting for you to answer, scammers) only this time let's answer normally, not on a learned script.
October 10, 2024
Unprompted review
Reply from BingX
Dear Павел Савченко,
We apologize for any inconvenience you've experienced.
As BingX, we are committed to providing a trustworthy and transparent platform, making crypto accessible and friendly to everyone. Additionally, we remain committed to putting users first and ensuring that their assets are protected.
If there's anything specific, we can help you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
Very bad experience!!
Very bad experience!!! BingX honor is scammer plz don't Visit Big scammer,,
October 30, 2024
Unprompted review
Reply from BingX
Dear Muqadas Ayesha,
We apologize for any inconvenience you've experienced.
As BingX, we are committed to providing a trustworthy and transparent platform, making crypto accessible and friendly to everyone.
Please don't hesitate to reach out if you have any questions or need further assistance.
Best regards,
BingX Customer Support.
Scam company.I'm a victim of their…
Scam company.I'm a victim of their scam. They don't allow me to transfer my fund out as lost my Google Authenticator.
None of proofs of identity or transaction id from fund transfers are accepted.
They communicate terribly with weird instructions.
Avoid. If you're a profitable trader find a domestic company where you're backed up by the court of law in case of dispute.
UPDATE: below you'll find the summary of experience
BingX as Company doesn't allow me to move funds but I have provided all the required evidence of my identity and what else was requested.
I understand that BingX's priority is protecting users assets but at the same time this process would need to be better.
Basically BingX is not allowing me to reset my Google Authenticator due to bogus requirements and therefore I cannot transfer my funds.
I moved to the UK and because they don't provide the services in UK because it's a restricted region, I need to transfer my funds out. Support keeps adding new tasks on top of the previously requested proofs and identity check. The instructions are vague and make little sense to a customer and just raises more questions.
I'm LEVEL 2 KYCd and was living in a country where BingX allowed to operate. Then I moved to UK.
This is my KYCd account. Should allow me to do everything.
BUT because I have GA enabled and lost it I'm in an impossible situation.
SO they required me to do the following.
1. Proof of Identity automated system - DONE - I have upload a picture of me and my passport and paper showing Bing X and today's date.
2. Proof of funds automated system - DONE - I have uploaded a video of multiple transactions where my funds originate from. The funds came from other exchanges. 1 large USDC transfer and a small transfer of Solana. Basically 2 different exchanges. I had to record my computer screen to with my phone to show that I have logged in.
I had to record the login process from the point of showing that I entered 2FA key.
BY the way it is very difficult if you have a modern mobile phone because you record in HD minimum and the recording will be over 50Mb which is what they allow the video size to be for the automated system. So this in itself is very difficult to achieve because you have just enough time to record the login so that the compressed video is NOT greater than 50Mb.
The upload function doesn't work. Because I tried it 3 times and it just gives you the circles after upload then it shows an icon and you can proceed to submit the request. Later I learned that the video didn't even upload…
So I gave section 1 and 2 multiple tries via the automated system and because I failed to provide evidence which I believe I did because there was no errors on the UI during the submission now they DENY the request to modify verification option.
4. Additional proofs automated system - DONE - now they requesting me to log in from a trusted device and add transaction ID from and old wallet transfer. I don't have an old wallet. I only have transferred from other exchanges and only made around 15 transactions according to the available history. l logged in from my phone to the website as that's a trusted device. I noted down the time as requested and entered the time and date and manually
I was in touch with support, where they again asked to log in from my phone and note time down specifically. So I gave the exact time to the minute in local time that is in UK GMT+0.
They said there was no login record at the specific time at GMT+2. Not sure why they are looking for GMT+2 login times when UK is GMT+0.
Summary:
I believe that for large account holders there should be a better way of dealing with this.
For example a live call where I can show my identity documents and prove the client is genuine.
The communication is inefficient and the automated system is faulty which leads to more errors from the client side and worsens the situation.
A case manager should deal with these type of cases on an individual basis not the support chat and email.
The automated system should be improved to allow longer videos and not allow the user to submit a request that is not fit for assessment.
The support communication should be improved so there's a better experience so the customer is not feeling that it's a lost cause to resolve the issue.
I understand that BingX has to make the right decision but it's important to work together with genuine client not against them.
Hope this helps,
David B
October 28, 2024
Unprompted review
Reply from BingX
Dear Customer,
We are sorry to hear about your experience.
Please note that BingX remains committed to placing user first and ensuring that their assets are protected. Therefore, to better assist you and resolve this issue, could you please provide more details about your account information, and whether you already have an open case with us? This will enable us to conduct a thorough investigation into your case.
We have sent you a private message on Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can help you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
BingX hack
They had a breach in security. Exchange was hacked. No proper communication with community has been done. Withdrawal of tokens are still closed. It's been a month, no actions taken from an exchange.
October 16, 2024
Unprompted review
Reply from BingX
Dear B,
We are sorry to hear about your experience.
Could you please provide more details about the assets you cannot withdraw? Any specific information regarding the tokens you would like to withdraw or error messages you received would be extremely helpful. This will enable us to conduct a thorough investigation into your case.
We have requested your information via Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
compensate users after its hot wallets were hacked
Hello,
I can't give a positive rating to an exchange that refused to restore liquidity for a coin or compensate users after its hot wallets were hacked.
The community has been waiting for nearly a month without any updates from the exchange.
Specifically, we are referring to the IVFun coin, which was stolen and sold by the hacker after gaining access to your hot wallets.
Could you please provide a comment or expedite the process of restoring liquidity?
The review will remain until you solve the problem.
Thank you.
October 16, 2024
Unprompted review
Reply from BingX
Dear Павел Волков,
We are sorry to hear about your experience with the IVFUN coin.
Could you please provide more details about the 'stolen IVFUN tokens’? Any specific information regarding dates, transactions, or error messages you received would be extremely helpful. This will enable us to conduct a thorough investigation into your case. Besides, trading is enable so you can buy or sell IVFUN tokens in the spot market.
We have requested your information via Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
IVFun liquidity. Deposit and withdraw.
Hello! I can't rate highly an exchange that doesn't want to restore the liquidity of the coin or compensate for losses after its hot wallets were hacked.
The entire community has been waiting for almost a month, but the exchange doesn't give any answers.
We are talking about the IVFun coin now, which the hacker withdrew and sold after hacking your hot wallets.
Please comment or speed up the process of restoring liquidity.
October 11, 2024
Unprompted review
Reply from BingX
Dear Мурат Джибабов,
We are sorry to hear about your experience.
Could you please provide more details about the 'losses of IVFUN tokens’? Any specific information regarding dates, transactions, or error messages you received would be extremely helpful. This will enable us to conduct a thorough investigation into your case.
We have requested your information via Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
They dont care about customers
They dont care about customers, we community of IVfun token lost money and they dont want to compensate it !
September 19, 2024
Unprompted review
Reply from BingX
Dear Azis Turusbekov,
We are sorry to hear about your experience with the IVFUN token.
Could you please provide more details about the 'lost money’? Any specific information regarding dates, transactions, or error messages you received would be extremely helpful. This will enable us to conduct a thorough investigation into your case.
We have requested your information via Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
MY FRIEND TELL ME ABOUT THIS PLATFORM…
MY FRIEND TELL ME ABOUT THIS PLATFORM LOW FEE BLLA BLLA , SO I GET BONUS -10$ ON COPY TRADING I USE IT BUT ISNT ACTIVED SO THEY TOOK MY MONEY FROM FUTURES TRADING IN COPY TRADING AND I LOSE 50% OF MY ACCOUNT I THINK THEY MADE OWN BOT !! DONT USE THIS PLATFORM NEVER
October 5, 2024
Unprompted review
Reply from BingX
Dear rolex swiss,
We are sorry to hear about your experience.
Please note that Cryptocurrency prices are subject to high market risk and price volatility. You should only invest in products that you are familiar with and where you understand the associated risks. Also, the past performance of a trader is not a reliable indicator of future performance. The value of your investment can go down as well as up, and you may not get back the amount you invested. You are solely responsible for your investment decisions.
Additionally, we recommend you to check the following article on how to successfully use a copy trading subsidy voucher: https://bingx.com/en/support/articles/10323402735769/
Don't hesitate to reach out at any time if you have any questions or need further assistance.
Best regards,
BingX Customer Support
The worst platform
The worst platform
This is the worst platform when it comes to buying and exchanging crypto, because even after having passed all the security measurements, and verification tests. They still restrict features without any reason, simply because their software does trigger false security warnings, and as a result one has to go through all the admin again, to verify everything once more, then wait up to 10 days until it is resolved. And if you lucky your features will be reinstated faster, but it won't take long for them to do it again to you, so you constantly have to re-engage with customer support to get it resolved.
I deleted my account with them and will never return to this platform!!!!
October 3, 2024
Unprompted review
Reply from BingX
Dear Dario C,
We are sorry to hear about your experience.
In BingX, we regard protecting user assets as our top priority. The purpose of the verification procedure is to protect the assets security in your account. Once the required documents are submitted, prompt action is taken. Besides, it is automatically detected by the system. For more details, please check the link below: https://bingx.com/en/support/articles/16926807189145/
We appreciate your kind understanding.
Please don't hesitate to reach out at any time if you have any further questions or need additional assistance.
Best regards,
BingX Customer Support.
APES
yeah... stay away from this Exchange... first you solve your problems... and after that... you can ask for delete negative comments.
September 26, 2024
Unprompted review
Reply from BingX
Dear Michel Berger,
We are sorry to hear about your experience.
Could you please provide more details about the inquiries with APES? Any specific information regarding dates, transactions, or error messages you received would be extremely helpful. This will enable us to conduct a thorough investigation into your case. Besides, please note that deposit and withdrawal for APES token is already open.
We have requested your information via Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support
Thanks for the buy back of $Apes
September 27, 2024
Unprompted review
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