Biolabs Peptides South Africa Reviews 

10
•
TrustScore 4 out of 5

3.9

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Company details

Written by the company

South African Based Peptides Lab


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3.9

Great

TrustScore 4 out of 5

10 reviews

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1-star

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3.9

All reviews

(10)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Solid service and communication

I had initial challenges with the vial, but without hassle they Biolabs team resolved and replaced it. The communication and urgency were great. Placed another order and received without any issues. On point....will keep ordering from them

October 9, 2026
Unprompted review
Biolabs Peptides South Africa logo

Reply from Biolabs Peptides South Africa

We take your concerns about leaking vials and business transparency seriously. Before receiving this review, we had not received a complaint from you, so we hadn’t had the opportunity to investigate or assist. We’ve since tried contacting you by phone but haven’t yet been able to connect.

Please email carl@biolabsresearch.co.za with your order number and photographs of the affected vials so we can investigate the reported leak and work towards a resolution. We can also address your questions about our business details and the management of the community groups you’ve mentioned.

Having served the peptide community for six years, we’re proud of the reputation we’ve built. We welcome the opportunity to address your concerns directly.

Kind regards,
The Biolabs Research Team

Rated 1 out of 5 stars

Horrible communication

Horrible communication. Unable to speak directly to a sales person. They take hours to respond and give incomplete answers. After 3 days of trying to have basic questions answered and place an order, with no success, I finally requested a refund. Save yourself the frustration and deal with Oh My Health - cheaper, details on webpage more thorough and so much easier to understand. Within 10 minutes of sending a WhatsApp, I received an answer.

June 26, 2026
Unprompted review
Biolabs Peptides South Africa logo

Reply from Biolabs Peptides South Africa

Hi Karin, thank you for your feedback. We’re sorry that your experience did not meet your expectations.

As explained to you several times on WhatsApp, there are certain topics our Health Care Advisor is unable to advise on, and this is also outlined on our website. We aim to assist all customers as clearly and responsibly as possible within those limits.

Your refund was processed as requested, and we wish you all the best going forward.

Kind regards,
Biolabs South Africa

Rated 5 out of 5 stars

Great Reliable Service

Reliable shipping, good quality products and very friendly service.
I used a different supplier before stumbling upon BioLabs, and honestly, they have exceeded my expectations.

March 5, 2026
Unprompted review
Rated 1 out of 5 stars

Paid for overnight courier but arrived…

Paid for overnight courier but arrived on 3rd day.

April 2, 2026
Unprompted review
Biolabs Peptides South Africa logo

Reply from Biolabs Peptides South Africa

Hi Nthabi, we’re sorry to hear you were disappointed with the delivery experience. According to the courier timeline, your parcel was collected on the 31st and delivered on the 2nd, which was within 2 days. As mentioned, deliveries to remote regional areas can take between 1–3 days, which is why this timeframe is noted for those locations. We do understand delays can still feel frustrating, and we appreciate your feedback.

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