I would give a 5 star rating, but my product was held up in customs for over a week before it was released. I know it's not Bioniq's fault, but something you should take into consideration when purch... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The granules are easy to take. I find interesting having personalised supplements tailored to my needs. I have started using bioniq GO but I would like to then change to bionic PRO for a better knowle... See more
Company replied
I received my first package 2 weeks ago, ripped open, taped up, and missing the custom bottle and a month of vitamin granules. I emailed the company and Polina returned my email within 24 hrs. S... See more
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Customer Service is Awesome. The best I have ever experienced with any company. Their response is lightening fast , transparent , informative . My 2 questions were answered promptly . Bioniq supple... See more
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Company details
Written by the company
From personalization to precision – supplements that work. Science-backed supplements designed for maximum absorption and convenience. Discover high-quality formulas that fit seamlessly into your routine, so you effortlessly get the nutrients you need. Launched in 2019, Bioniq is an international health tech company recognized as an industry leader in personalized supplements. After conducting years of testing, Bioniq has developed its award-winning products based on one of the largest and most genetically diverse biochemical databases in the world. Bioniq is also the chosen partner of leading medical institutions, athletic organizations, and athletes across the globe. Our mission is to make health more accessible and actionable.
Bioniq
Written by the company
- Bioniq- Personalized Supplements
- Bioniq offers the world’s most personalized supplements, so you get precisely the nutrients YOU need, without guessing. Bioniq replaces your other supplements - your 100% tailor-made formula provides maximum absorption with our prebiotic granules, which get nutrients past the stomach, for absorption in your intestines. Bioniq offers two personalized supplement options: Bioniq GO and Bioniq PRO: Bioniq GO utilizes AI-driven assessments to create a custom formula based on various factors like lifestyle and health goals. Your Bioniq GO formula includes up to 53 components to support wellness. Bioniq PRO takes personalization further with a 50-parameter blood test to identify your current, specific deficiencies. Your Bioniq PRO formula can contain up to 120 components for optimal supplementation. Both options allow your formula to evolve over time, with your changing needs. And both come with nutritionist support via the Bioniq app.
Bioniq.com
Money-back guarantee
We guarantee your money back if all your results are already optimal.
Contact info
United Kingdom
- bioniq.com
4.3
Excellent
807 reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery to New York was very fast (2…
Delivery to New York was very fast (2 days). The formula contains 32+ ingredients.
I started to take it immediately, but unfortunately caught a cold on day 3. Hope it’ll help me to recover faster.
February 19, 2026
Unprompted review
Reply from Bioniq
Hi Vera,
Thank you for sharing your experience!
We’re so glad to hear your delivery to New York was quick and that you were able to start your formula right away.
We hope you’re feeling better very soon, and we’re here if you need anything along the way!
Best wishes,
The Bioniq Team
I love the vitamins and how unique they…
I love the vitamins and how unique they are to my needs. I wish that I could choose more than three options for what it is that I would like to see Improvement on as I'm still feeling quite tired during the day even after taking the the vitamins. If you had one that was a night time vitamin as well that helps with sleep I would totally buy it. Is that an option?
February 26, 2026
Unprompted review
Reply from Bioniq
Hi Danielle,
Thank you so much for your thoughtful feedback! We’re so glad you’re loving Bioniq.
We ask members to choose three main goals to help us understand your priorities, but your formula is designed to support multiple areas of health based on your data, not just those three selections.
When it comes to fatigue, it’s also important to remember that building nutrient levels and seeing meaningful changes in energy can take time. The body often needs a few consistent cycles to fully respond and rebalance
We don’t currently offer a separate night time formula, but we truly appreciate the suggestion and will share it with our team. If your tiredness continues, please feel free to reach out so we can guide you on the best next steps 🤍
The Bioniq Team
Miriam did a wonderful job keeping in…
Miriam did a wonderful job keeping in touch with me, through the ordeal of dealing with Spanish Aduanas Customs office.
February 26, 2026
Unprompted review
Reply from Bioniq
Hi Mickey,
Thank you so much for sharing this!
We’re truly glad to hear that Mariam was able to support you throughout the process! Navigating customs can sometimes be challenging, so it means a lot to know she stayed close and kept you informed every step of the way.
We’ll be sure to pass your kind words on to her. We really appreciate your patience and your trust in us.
The Bioniq Team
Positive!
I like the product. The customer service was prompt and helpful.
February 26, 2026
Unprompted review
Reply from Bioniq
Thank you so much for your positive feedback, Peggy!
It means the world to us :)
Very simple eliminates all the pills
Very simple eliminates all the pills . The onlyvproblem I have is how to send my blood work. Please help
February 25, 2026
Unprompted review
Reply from Bioniq
Hello!
Thank you for your feedback, we’re thrilled to hear that Bioniq has helped simplify your routine and replace multiple pills.
To send your blood work, please reach out to our team at pro@bioniq.com and they’ll guide you through the process step by step.
We’re here to help and look forward to hearing how you get on!
Best wishes,
The Bioniq Team
Reply from Bioniq
Thank you for your positive feedback Anita!
Unexpected quick results
It's only been a week but I've had more energy and even lost a pound or two. So far I'm happy with these vitamins and am very excited to see what happens in the coming months.
February 23, 2026
Unprompted review
Reply from Bioniq
Hi Eva,
Wow, thank you so much for your wonderful feedback! We are thrilled to hear that you are already noticing the benefits and we look forward to continuing to see how you get on with Bioniq.
Cheers to your continued personalized health journey!
Best regards,
The Bioniq Team
The experience has been great so far
The experience has been great so far. Good project and awesome customer support.
February 22, 2026
Unprompted review
Reply from Bioniq
Thank you so much for your positive feedback, it means the world to us!
Excellent customer service from Sara
Excellent customer service from Sara! Very professional and incredibly prompt in responding to my query. I received a clear solution along with the next steps, which made the whole process effortless. Also loving the vitamins — great experience overall!
February 2, 2026
Unprompted review
Reply from Bioniq
Thank you so much for taking the time to share this!
We’re delighted to hear that you had such a positive experience with Sara. Providing clear guidance, practical next steps, and timely support is exactly what we strive for, so it means a lot to know this made the process feel effortless for you.
We’re also thrilled that you’re loving your Bioniq. Supporting your health journey in a personalised and seamless way is always our goal.
If you ever need anything at all, we’re here for you.
The Bioniq Team
Reply from Bioniq
Thank you so much for your positive feedback, Ahmed!
Extremely bad customer support
I ordered a 1 time supply to test it, it was on sale for whatever - which turned out to be a fake sale and I was actually paying the normal price. When I realized that I ordered a 3 month supply I went in to cancel (which they make impossible) because I thought i had already paid for the 3 months with my 1 time sale payment, but no its well over $200 charged over 3 months for these "vitamins".
You cant remove your credit card from file, it wont let you, and it won't let you cancel until all payments are made so they will force charge you. My bank actually flagged them as a scam without me even calling them, which is how i found out i was being charged still. so I canceled my card to stop it. I have email proof and offered to send it all back but because its "tailored to you" they said no and the only way to stop the harassment- I need to pay.
These "vitamins" are a scam and not worth it at all. I would maybe pay 25 a month at most. You can see the same issues and reviews from all the other 1 star people. Its a scam, dont fall for it.
November 30, 2025
Unprompted review
Reply from Bioniq
Hi James,
We’re sorry to read your review and understand that this has been frustrating.
To clarify, our one-time orders and subscription plans are clearly outlined at checkout, including pricing, payment schedules, and the automatic renewal terms. A 3-month plan is billed in instalments over three months, which is confirmed before purchase.
For security reasons, payment methods cannot be removed while an active payment schedule is in place. Subscription management, including cancellation timelines, is available through the customer portal and explained in our terms at checkout.
If there is any remaining confusion regarding your order, we encourage you to contact our support team through our official form so we can review your case securely and provide written clarification:
https://help.bioniq.com/kb-tickets/new
We take accusations of fraudulent activity very seriously and are confident in the transparency of our pricing and processes. Our team is always available to clarify any concerns.
Best regards,
The Bioniq Team
I canceled my Bioniq subscription and…
I canceled my Bioniq subscription and was told in writing that January was my last payment. Then I was charged again for February anyway. No clear authorization, no vitamins received for that charge, and it turned into a time-consuming mess.
Pricing also wasn’t clearly disclosed. I was told “$79/month for 3 months of vitamins,” but the actual charges showed up higher once fees were added.
I’m currently demanding: a full refund for the February charge, written confirmation all subscriptions are canceled (for Chris Tabaldo and Tayona Tate), and deletion of Tayona Tate’s data. Until this is resolved, I cannot recommend this company.
December 8, 2025
Unprompted review
Reply from Bioniq
Hello,
We’re sorry to read about your experience and understand your frustration. We take billing concerns and data requests very seriously.
If you have not already been contacted by our team, please submit your case through our official support form so we can review this properly and provide written confirmation regarding the February charge, subscription status for both accounts, and the data deletion request:
https://help.bioniq.com/kb-tickets/new
This ensures your request is handled securely and by the appropriate team as quickly as possible.
Thank you,
The Bioniq Team
Reply from Bioniq
Thank you so much for your positive feedback, Michael!
Amazing products and fast shipping
Amazing products and fast shipping - even from the UK! Thank you!! I am a happy to have found you!!
February 9, 2026
Unprompted review
Reply from Bioniq
Hi Lara,
Thank you so much for your kind words! We’re so glad to hear your order arrived quickly, even all the way to the UK.
It means a lot to know you’re happy with your experience and that you found us. We’re excited to be part of your health journey and are always here if you need anything along the way.
Thank you again for your support!
The Bioniq Team
Love the ease of taking the vitamins
Love the ease of taking the vitamins
February 9, 2026
Unprompted review
Reply from Bioniq
Thank you so much for your positive feedback and taking the time to leave a review, it means the world!
Best regards,
The Bioniq Team
It’s been only a 5 days since i have…
It’s been only a 5 days since i have started taking Bioniq. So far I’m feeling pretty good. It is very convenient as well. I used to take 10-15 pills every day. It has made my life so easier. Thank you bioniq.
February 16, 2026
Unprompted review
Reply from Bioniq
Hi Cheenu,
Thank you so much for sharing this, we’re thrilled to hear you’re already feeling good after just a few days!
Making it easier to stay consistent is exactly why we designed Bioniq the way we did. Replacing multiple separate pills with one personalised formula can really simplify the routine and help you stick with it long term.
We’re excited for you to continue building on this over the coming weeks. Thank you for trusting us to support your health journey!
Best regards,
The Bioniq Team
quick reply and easy steps to follow
February 10, 2026
Unprompted review
Reply from Bioniq
Thank you so much for your positive review Giuseppe!
Makes us super happy to hear :)
It such an amazing product I’m really…
It such an amazing product I’m really happy with it and feel much better
February 2, 2026
Unprompted review
Reply from Bioniq
Hi Svetlana,
Thank you so much for your lovely feedback!
We’re truly happy to hear that you’re enjoying the product and already feeling better. Supporting your health in a way that feels effective and easy to maintain is exactly what we strive for.
If you ever need anything along the way, our team is always here to help.
Thank you for being part of the Bioniq community!
So far so great
So far I’ve been taking my personalized vitamins and I can say I feel a little more energized than I would use to feel. Also I don’t know if it’s from the vitamins or not, but I’ve become regular going to the bathroom. The down side to it is that the little granules are hard to swallow when just taking it with water. It goes down smooth with a smoothie or taking it with yogurt but sometimes that’s not always an option for me. I think you should have an option to get the granules add to a capsule. For the most part love that I’m getting everything that I specifically need for my body in a three month supply. Wish I was able to give 4.5 stars
February 12, 2026
Unprompted review
Reply from Bioniq
Hi Fatima,
Thank you so much for your detailed feedback — we really appreciate you taking the time to share your experience.
We’re so glad to hear you’re feeling more energised and noticing positive changes. That’s always encouraging, especially in the early stages. It’s great that you’ve found ways to make the granules work well for you with yoghurt or smoothies.
If taking them with food isn’t always an option, a small tip that can help is placing the granules toward the back of your mouth and taking them with a generous amount of water in one go. Many members find this makes swallowing much smoother.
We also truly value your feedback about capsules. We’re always listening to suggestions and continuously working on improving the experience for our members.
Thank you again for your trust — we’re really happy to support you with a formula tailored specifically to your needs, and we look forward to seeing your continued progress.
Best regards,
The Bioniq Team
So far so good received my order and…
So far so good received my order and can’t for the results
February 12, 2026
Unprompted review
Reply from Bioniq
Hi Pang,
Thank you for your feedback!
We’re glad to hear your order arrived smoothly and that you’re getting started. Consistency is key in the early weeks, so we’re excited for you to begin noticing the results as your body adapts.
If you have any questions along the way, our team is always here to support you.
Best regards,
The Bioniq Team
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