I would give a 5 star rating, but my product was held up in customs for over a week before it was released. I know it's not Bioniq's fault, but something you should take into consideration when purch... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The granules are easy to take. I find interesting having personalised supplements tailored to my needs. I have started using bioniq GO but I would like to then change to bionic PRO for a better knowle... See more
Company replied
I received my first package 2 weeks ago, ripped open, taped up, and missing the custom bottle and a month of vitamin granules. I emailed the company and Polina returned my email within 24 hrs. S... See more
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Customer Service is Awesome. The best I have ever experienced with any company. Their response is lightening fast , transparent , informative . My 2 questions were answered promptly . Bioniq supple... See more
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Company details
Written by the company
From personalization to precision – supplements that work. Science-backed supplements designed for maximum absorption and convenience. Discover high-quality formulas that fit seamlessly into your routine, so you effortlessly get the nutrients you need. Launched in 2019, Bioniq is an international health tech company recognized as an industry leader in personalized supplements. After conducting years of testing, Bioniq has developed its award-winning products based on one of the largest and most genetically diverse biochemical databases in the world. Bioniq is also the chosen partner of leading medical institutions, athletic organizations, and athletes across the globe. Our mission is to make health more accessible and actionable.
Bioniq
Written by the company
- Bioniq- Personalized Supplements
- Bioniq offers the world’s most personalized supplements, so you get precisely the nutrients YOU need, without guessing. Bioniq replaces your other supplements - your 100% tailor-made formula provides maximum absorption with our prebiotic granules, which get nutrients past the stomach, for absorption in your intestines. Bioniq offers two personalized supplement options: Bioniq GO and Bioniq PRO: Bioniq GO utilizes AI-driven assessments to create a custom formula based on various factors like lifestyle and health goals. Your Bioniq GO formula includes up to 53 components to support wellness. Bioniq PRO takes personalization further with a 50-parameter blood test to identify your current, specific deficiencies. Your Bioniq PRO formula can contain up to 120 components for optimal supplementation. Both options allow your formula to evolve over time, with your changing needs. And both come with nutritionist support via the Bioniq app.
Bioniq.com
Money-back guarantee
We guarantee your money back if all your results are already optimal.
Contact info
United Kingdom
- bioniq.com
4.3
Excellent
806 reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bioniq are great
Bioniq are great on two fronts: Their product Bioniq PRO is amazing; I love having tailored supplements that help me stay on my game on a daily basis, and their customer service is second to none. Sara in particular is extremely helpful and friendly and makes me feel valued as a customer.
December 3, 2025
Unprompted review
Reply from Bioniq
Hi Leonard,
Thank you so much for your kind words. We’re thrilled to hear that your Bioniq PRO formula has been supporting you day to day and that you’re feeling the impact of a personalised approach!
We always want our members to feel supported and valued, so thank you for sharing this.
Cheers to your continued and personalized health journey!
Best wishes,
The Bioniq Team
My shipment was initially delayed
My shipment was initially delayed, but customer service intervened and successfully resolved the issue with the carrier. I am pleased to report that my delivery arrived today, and I am very satisfied with the product, which has positively impacted my well-being.
December 2, 2025
Unprompted review
Reply from Bioniq
Hi Bo,
Thank you for taking the time to share this. We are glad your order finally reached you and even happier to hear the product is already supporting your well being!
We appreciate your patience during the delivery issue and are always here to help if anything comes up in the future.
The Bioniq Team
I have been using Bioniq supplements…
I have been using Bioniq supplements for 3 months and have noticed a big health benefit. I have not had even a cold yet. I love the taste and that the vitamin taste never causes you to burp up the taste all day. I would give 5 stars but i was sent a PLASTIC spoon for measuring and it releases plastic particles into the body which is very unhealthy and causes long term health concerns...so Bioniq its back to sending your clients that stainless steel spoon for everyones long term health, after all WE ARE YOUR ASSETS!
December 1, 2025
Unprompted review
Reply from Bioniq
Hi Liz,
Thank you so much for sharing your experience and we’re really happy to hear you’ve been feeling the benefits of your Bioniq personalized formula already!
Regarding the spoon, we completely understand your concern. To help our customers’ orders clear customs more smoothly under the new US regulations, we’re currently including a lightweight plastic spoon in refill shipments. The good news is that your original stainless steel spoon from your first delivery is still the recommended one to use, so you can continue measuring with that if you prefer.
We truly appreciate your feedback and your support.
The Bioniq Team 🌿
Ordering was a breeze
Ordering was a breeze, haven't been long enough to know or state a difference
November 9, 2025
Unprompted review
Reply from Bioniq
Hi Joe,
Thank you for sharing this. We’re glad to hear the ordering process was smooth for you!
As you continue with your routine, our team is here to support you and answer any questions. Many members begin to notice subtle changes within the first few weeks, so feel free to reach out anytime if you need guidance along the way.
Wishing you a great start with Bioniq!
The Bioniq Team
Feeling good
November 23, 2025
Unprompted review
Reply from Bioniq
Thank you for your positive feedback Anna!
Absolutely fantastic and look forward…
Absolutely fantastic and look forward to getting the blood test and becoming a regular client
November 27, 2025
Unprompted review
Reply from Bioniq
Hi Slam,
Thank you so much for taking the time to leave your positive feedback!
We look forward to seeing how you get on with Bioniq PRO and cheers to your continued health journey with Bioniq.
Best wishes,
The Bioniq Team
Reply from Bioniq
Hi Ricardo,
Thank you so much for taking the time to leave a positive review!
Cheers to your continued health journey with Bioniq.
Best wishes,
The Bioniq Team
Great customer service
Great customer service! Very helpful and made sure to check back with me.
November 26, 2025
Unprompted review
Reply from Bioniq
Hi Michelle,
Thank you so much for your positive feedback!
Cheers to your continued health journey with Bioniq.
Best wishes,
The Bioniq Team
Sara
Sara, she has been great to work with since the day I started with Bioniq if I had questions or issues she was there to take care of it.
November 23, 2025
Unprompted review
Reply from Bioniq
Hi Michael,
Thank you so much for your positive feedback about Sara, we will make sure to pass this to her!
Cheers to your continued health journey with Bioniq.
Best wishes,
The Bioniq Team
I like it
I like it. I haven’t noticed any life changing effects yet, but I have been using it for only 5 days
November 26, 2025
Unprompted review
Reply from Bioniq
Hi Gary,
Thank you so much for your positive feedback and we look forward to seeing how you get on with Bioniq in the coming weeks.
Cheers to your continued personalized health journey!
Best wishes,
The Bioniq Team
Do not buy from them!!!!
Communication was either super slow or non existent. The order was held in customs. That’s seems shady. Also, they made me pay for 2 more months even though I paid for three months up front. I will be challenging all charges since I still don’t have the product weeks later and have no updates except… we are sorry for the delay. Doesn’t make up for charging me two extra months. DO NOT BUY from them!!!!
November 3, 2025
Unprompted review
Reply from Bioniq
Hi Derek,
Thank you for your message. We’re sorry for the delay with customs and for the frustration this has caused.
To clarify the Bioniq subscription structure:
Your 90 day supply is shipped upfront, and the cost is split into three monthly payments. These payments are part of the same 90 day cycle and are not additional charges. This structure is stated throughout checkout and in the subscription terms.
If you’d like us to review your account or support with your current order, please submit a request via our Help Center (https://help.bioniq.com/kb-tickets/new) form and our team will assist you directly.
Best regards,
The Bioniq Team
I would give a 5 star rating
I would give a 5 star rating, but my product was held up in customs for over a week before it was released. I know it's not Bioniq's fault, but something you should take into consideration when purchasing as it is coming from overseas to the US. (Hopefully these issues are resolved soon.) Other than that, I love the product, easy to take and after only 5 days, I feel my brain fog is lifting. I'm very impressed.
November 25, 2025
Unprompted review
Reply from Bioniq
Hi Shelly,
Thank you so much for your thoughtful feedback and for taking the time to share your experience. We’re really glad to hear you’re loving Bioniq and already noticing improvements.
We also appreciate you highlighting the customs delay. Although it’s outside our control, we know how frustrating it can be to wait, and we’re actively working on optimising our US shipping processes so deliveries are smoother and faster.
Best regards,
The Bioniq Team
I am quite pleased thus far with my…
I am quite pleased thus far with my bioniq vitamins. It was a new experience the tiny pellets as opposed to a pill or liquid, but i have adjusted just fine. Looking forward to feeling great and adjusting the formula if needed
November 25, 2025
Unprompted review
Reply from Bioniq
Hi Heather,
Thank you so much for sharing this. We’re really glad to hear you’re enjoying your Bioniq experience so far and that the granules have been easy to adapt to.
If you ever have questions or want guidance along the way, just let us know :)
Wishing you a great journey ahead with Bioniq!
The Bioniq Team
Better health
It took a minute to find me in the system and process my request for cancellation not because of the product but because of affordability. I have enjoyed experience so far but have not been taking long enough to experience the benefits.
October 24, 2025
Unprompted review
Reply from Bioniq
Hi Michele,
Thank you so much for sharing this and for being so honest.
We are thrilled to hear you had a positive experience with your personalized formula and if things change in the future or you’d like to revisit your routine, you’re always welcome back and we’ll be here to help you pick up where you left off.
Wishing you all the best,
The Bioniq Team
I received an explanation for my…
I received an explanation for my concern.
November 25, 2025
Unprompted review
Reply from Bioniq
Hi Joyous,
Thank you so much for your positive feedback!
Cheers to your continued health journey with Bioniq.
Best wishes,
The Bioniq Team
Works better than all the other products I've tried.
I've tried a bunch of different products and this is the first one I've found that works quick and well.
November 24, 2025
Unprompted review
Reply from Bioniq
Hi Jeffery,
Thank you so much for sharing this!
It means a lot to hear that Bioniq is working well for you. We put a lot of care into creating formulas that actually make a difference, so we are really glad you’re feeling the benefits already.
If there’s ever anything else you need or want to explore, we’re here for you.
Best regards,
The Bioniq Team
Best vitamins I’ve had!
I’ve been a customer for a while and these vitamins are so much easier to swallow than whole pills. I love them and my deliveries have always been on time so I don’t run out.
November 24, 2025
Unprompted review
Reply from Bioniq
Hi Angela,
Thank you so much for your lovely feedback!
We're really glad to hear you've been enjoying your blend and that the granules feel easier and more comfortable than traditional pills.
If you ever need anything, we’re always here to help. Cheers to your continued personalized health journey!
Best wishes,
The Bioniq Team
I enjoy the ease of this product
I enjoy the ease of this product! Great delivery system.
November 22, 2025
Unprompted review
Reply from Bioniq
Hi Karen, thanks so much for your positive feedback and cheers to your personalized health journey!
Reply from Bioniq
Hi Wilma, thanks so much for sharing your positive thoughts and cheers to your personalized health journey!
I like the convenience of it
I like the convenience of it. Just 2 spoon and I have al my vitamins. It’s still too early for me to see any results but I’m happy with how easy and practical the routine had become.
Thank you
November 10, 2025
Unprompted review
Reply from Bioniq
Hi Roxana,
Thank you so much for sharing this!
We’re really glad to hear that taking Bioniq feels easy and practical for you — that convenience is exactly what we want for our members!
It’s completely normal that results take a little time, so you’re right on track. If you ever have questions or want support along the way, we’re here for you!
Best regards,
The Bioniq Team
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